106 Reviews of Dick Genthe Chevrolet - Service Center
Happy, Happy, Happy Your oil changing crew are the best, fast, kind, courteous and very funny.... I can't believe I'm even saying this. But I look forward to getting my Your oil changing crew are the best, fast, kind, courteous and very funny.... I can't believe I'm even saying this. But I look forward to getting my oil changed now just because it is so fast... like a NASCAR pit crew. More
could of been better, but good ok the first service guy was blunt and it would take day or two; Katie in phone said a couple of hours so we questioned it...talked to several people ok the first service guy was blunt and it would take day or two; Katie in phone said a couple of hours so we questioned it...talked to several people they ended up replacing part and talked to Katie she got down what was needed... I believe it was her,,, More
Great Customer care Found and repaired problem on my Saturn. Service aisle manager Mike Leidner checked into warranty on failed ignition module and found it was covered, Found and repaired problem on my Saturn. Service aisle manager Mike Leidner checked into warranty on failed ignition module and found it was covered, so I only paid for the labor. More
Good Experience They took care of my need for an oil change, and fluids fill-ups, quickly and expediently before I was to leave on a road trip. A reasonable wait bef They took care of my need for an oil change, and fluids fill-ups, quickly and expediently before I was to leave on a road trip. A reasonable wait before I received service. More
Tire repair Mike B. was very helpful and kept me informed as to the progress of the repair. Each time I have had to use the Service Department at Dick Genthe eve Mike B. was very helpful and kept me informed as to the progress of the repair. Each time I have had to use the Service Department at Dick Genthe everyone has been respectful and professional. More
Neil Stress & Lisa Stann Both are very helpful. Would recommend them to everyone. The best I know. Returned my phone calls when I called them.Neil even worked with the service Both are very helpful. Would recommend them to everyone. The best I know. Returned my phone calls when I called them.Neil even worked with the service center to get me out on time. More
An thorough service A friendly, honest dealership that actually informed me of work that may well need to happen to my vehicle, but that was not needed right away. My pre A friendly, honest dealership that actually informed me of work that may well need to happen to my vehicle, but that was not needed right away. My previous experiences with dealerships has never worked this way. More
Working with general manager was great My past experience with the service department has not been the greatest when I talk to the general manager things got resolved quickly Service manag My past experience with the service department has not been the greatest when I talk to the general manager things got resolved quickly Service manager was great to work with More
Transmission service Transmission oil was exchanged/replaced at the recommended interval. The vehicle is running and shifting much better than before. Wait time was minima Transmission oil was exchanged/replaced at the recommended interval. The vehicle is running and shifting much better than before. Wait time was minimal and much better than expected. More
Excellent service department. Important decision making. John Kennedy did an excellent job. This is important part of my decision in making of buying or leasing a car from a dealership. Honesty is necessary John Kennedy did an excellent job. This is important part of my decision in making of buying or leasing a car from a dealership. Honesty is necessary for repeat business which your service department has proven. More