Dick Genthe Chevrolet

Horrible place. No pride in workmanship! I have taken my Equinox in twice for a radiator leak and I STILL smell antifreeze. Their answer? Well that can happen. They don’t even offer to pay for your car rent Equinox in twice for a radiator leak and I STILL smell antifreeze. Their answer? Well that can happen. They don’t even offer to pay for your car rental when clearly they didn’t finish the job! More

From the moment I met Duane to the final purchase of my brand new vehicle, I am more than satisfied with Duane’s knowledge of what I was looking for and his understanding of my feelings on what type of veh brand new vehicle, I am more than satisfied with Duane’s knowledge of what I was looking for and his understanding of my feelings on what type of vehicle I wanted. Over the moon happy with his expertise and willingness to help me every step of the way! More

I needed to have a recall issue fixed. It was the replacement of the battery my Chevy Bolt. It was a long process going through GM setting up the details of the replacement. Dick Genthe had my vehicl replacement of the battery my Chevy Bolt. It was a long process going through GM setting up the details of the replacement. Dick Genthe had my vehicle for about two weeks. When I took my car in, it was not in perfect condition. There was a small dent in the hood, small chips in the paint and the front bumper was scuffed. When I got my car back I got in to drive off I noticed my windshield was cracked. This was not a little crack, the crack goes all the way across the windshield. I immediately got out of my car and talked with Chris Moses. He said he didn’t know if it came in like that and he would check video. I told him of the imperfections in the car I wasn’t looking to get those things fixed. I called a couple days later left a message and got no response. I called a few days after that and talked to Chris. He said he reviewed video and saw nothing a talked to his Tech that performed the work. The Tech said he didn’t crack it ,Chris said he’s work hear for 25 years said no need for him to lie. This was the third time he insinuated I was lying. He said he couldn’t do anything for me. I could talk the manager Mike though. I spoke with Mike a lot of the same talking points. He ( Mike) would investigate and get back to me. Mike contacted me back later that day. Again many of the same talking points talked to the Tech looked at the video. His conclusion I could make a claim on my insurance to get the windshield replaced. He said I could go to White’s. These suggestions I don’t believe are acceptable solutions for the problem. I brought a vehicle in without a broken windshield and received it back with a broken windshield. I was then told good luck were not responsible. If anyone ask me I would not recommend this dealership. More

Leased my vehicle from Dick Genthe in 2019. I needed a payoff purchase agreement sent to my bank to buyout my lease. They wanted to add $2k said $1395 for dealer buyer fee which would guarantee continued payoff purchase agreement sent to my bank to buyout my lease. They wanted to add $2k said $1395 for dealer buyer fee which would guarantee continued customer service. $695 acquisition fee that is standard fee the dealership requires and $395 disposition fee that I had to pay no matter what. And this didn’t include sales tax and their processing fee. Needless to say I went to another Chevrolet dealer and obtained what I needed and all I had to pay extra was a $230 processing fee. I will never deal with them ever again. More

I leased a new vehicle from Genthe 3 years ago. My lease was for 36 months, so it was due to expire in a month. I decided to purchase the vehicle rather than turn it in, so I went to Genthe to complete the was for 36 months, so it was due to expire in a month. I decided to purchase the vehicle rather than turn it in, so I went to Genthe to complete the transaction. They were going to charge me a $395 disposition fee plus $1200 registration and title transfer fee. I walked out and contacted GM Financial and made the transaction directly with them and paid no fees at all. I just received the title in the mail today from GM Financial. Thank you Genthe for trying to rip me off to the tune of $1595. More

Justin was amazing helping get what I wanted today I would come back again! He helped me find the vehicle that I wanted at the price I wanted! would come back again! He helped me find the vehicle that I wanted at the price I wanted! More

Had my equinox in for an emissions recall last week. When I got the car back I noticed a slight smell of exhaust fumes. I figured it was simply due to the work that had just been completed and the fumes woul I got the car back I noticed a slight smell of exhaust fumes. I figured it was simply due to the work that had just been completed and the fumes would clear up. Drove it last night and the fumes were much worse. Took it back to Genthe today and they can't get to it for days, even though they returned my car in a condition that makes it dangerous to drive. I would not recommend their service department. More

I came in looking to get out my ram and into a new silverado. I saw one that just got off the truck. Justin and his team were very helpful and were able to get me out of the vehicle. silverado. I saw one that just got off the truck. Justin and his team were very helpful and were able to get me out of the vehicle. More

I was referred to Duane Hess by a friend. I wasn't disappointed and would highly recommend Duane to anyone looking for a vehicle. He was honest, patient, took the time to go over leasing payments, all disappointed and would highly recommend Duane to anyone looking for a vehicle. He was honest, patient, took the time to go over leasing payments, all of the options on the vehicle, and I drove away very pleased with the overall experience and with my new Chevy Blazer. If you are looking for an honest salesperson who is not pushy and will understand your budget and needs in a vehicle, please go see Duane. You won't be disappointed. RB More