Dick Genthe Chevrolet

Poor communication. Made unauthorized repairs to vehicle without previous authorization. My $500.00 approved estimate turned into $900.00 without approval. Best part Made unauthorized repairs to vehicle without previous authorization. My $500.00 approved estimate turned into $900.00 without approval. Best part - NO HEAT! Unhappy customer. Christin Terry More

Duane was wonderful to work with and really went above and beyond to help me bring home the perfect vehicle for me. He communicated my next steps and kept me well informed through the entire process. I di and beyond to help me bring home the perfect vehicle for me. He communicated my next steps and kept me well informed through the entire process. I didn’t feel pressured or rushed in any way. It was a pleasure working with him and I would highly recommend him. I will be recommending him to my friends and family for sure! More

Duane was extremely helpful getting me into the exact car I wanted when no on else around could find it. From first phone call to driving my new car home, everything was handled within hours! I highly recomm I wanted when no on else around could find it. From first phone call to driving my new car home, everything was handled within hours! I highly recommend him, and will be seeing him when my other vehicle's lease is up next year! More

Salesman was very helpful and the rest of the staff cheeped in to assist as needed cheeped in to assist as needed More

This is the second vehicle I’ve purchased from Duane Hess! It’s the 8th vehicle with Dick Genthe Chevrolet! My very first experience was with used cars when purchasing cars for my children. When it ca Hess! It’s the 8th vehicle with Dick Genthe Chevrolet! My very first experience was with used cars when purchasing cars for my children. When it came time for momma to get a NEW car Duane was recommended to me. I’ve not once been sorry! His handshake told me about his character! As a woman Marine I like a firm handshake. It shows respect! If you’re a woman and need a new car you definitely will NOT be sorry! He’s honest, genuine, courteous, and will put your needs first! My first car was a 2018 Chevy Equinox in 2018. This time I upgraded to the 2023 Chevy Silverado. It’s beautiful and the features are phenomenal! Duane is phenomenal! He’s definitely my car dealer from here to eternity! Duane Hess at Southgate Dick Genthe. He’s your man!! More

In early 2020, Genthe Chevrolet was the only dealership willing to work with me with the credit score I had at the time. Duane Hess was the salesman and he went out of his way to treat me as if I were mor willing to work with me with the credit score I had at the time. Duane Hess was the salesman and he went out of his way to treat me as if I were more than just a credit score. He got me a three year least on a Trax with a payment I could afford. Just recently I contacted him because my lease would be expiring soon. Of course, I wanted to go back to the same salesman who made the experience pleasant the last time. He asked me what I was looking for and what I could afford, and although my new payment is more than I wanted it to be, that's the nature of interest rates. I now have a 2023 vehicle with many options I hadn't expected, and Duane is always available to answer questions, and I had the car only 24 hours after we initially discussed the my lease-end options. I will go back to him when this lease expires as well, kindness and good service is something that just isn't as prevalent as it used to be. I very much recommend Duane! More

Duane is a great salesperson. Very professional. I would recommend Duane and Genthe Chevrolet to anyone. Very professional. I would recommend Duane and Genthe Chevrolet to anyone. More

Third car I’ve purchased from him. Entire family goes to him. Always takes care of me. Honest guy that makes it happen. Highly recommend Entire family goes to him. Always takes care of me. Honest guy that makes it happen. Highly recommend More

The best experience I have had at dealership by a long shot. Duane worked with me personally and made it feel like an effortless experience. Everyone was so nice and amazing all around! I recommend going shot. Duane worked with me personally and made it feel like an effortless experience. Everyone was so nice and amazing all around! I recommend going there for an awesome experience and thank Duane so much for looking out for me and giving me everything I wanted! More

Dave always goes above and beyond if you need a used decent car Dave’s the man to set you in the right one just ask for him decent car Dave’s the man to set you in the right one just ask for him More