Dick Genthe Chevrolet

Although we had a difficult time with our first few communications with Genthe after my husbands Impala was purchased, due to his vehicle having several fairly expensive items that needed fixed within communications with Genthe after my husbands Impala was purchased, due to his vehicle having several fairly expensive items that needed fixed within the first few months of it's purchase, not only did Richard Genthe contact us himself to help resolve the issue, but he gave us his personal cell phone number in case we needed any help from him. We are still working on fixing the issue, but they have gone above and beyond since Mr. Genthe was contacted. Mr. Genthe is fabulous with his customer service and Ray has been extremely kind and helpful. Although, we were extremely unhappy in the beginning, we have since been EXTREMELY pleased with how our situation has been dealt with. More

This is the fourth vehicle that my family has purchased from Barry "Chipper" Goudy and Dick Genthe Chevrolet. His personal commitment and that also of the dealer to customer service is outstandin from Barry "Chipper" Goudy and Dick Genthe Chevrolet. His personal commitment and that also of the dealer to customer service is outstanding. No stone is left unturned in searching for the correct vehicle for a customer. I spoke personally to the gentleman that goes to the wholesalers looking for vehicles and explained just what I wanted. He found the correct vehicle within one day !! I am somewhat disabled and the used car department went out of their way to make sure I was comfortable in every way and enjoyed the process of purchasing a vehicle. Little things such as finding a chair with no arms, helping me up and down the stairs and bringing vehicle to me to try instead of walking through the lots make a wonderful impression on a customer. Refreshments were also offered repeatedly. It was all greatly appreciated. Barry even went as far as to introduce my husband and I to Richard Genthe and explained to him that we are repeat customers. The price was right, all warranties were explained and the "extras" on the car were demonstrated. The lowest interest rate for financing was also provided. All the paperwork was completed easily in a timely manner. The seat belt extenders I requested were ordered and a license plate holder and key chains were provided. I would highly recommend Barry and the dealership to anyone looking for a new or used car. I will definitely return myself the next time I need a vehicle. More

Mr. Andrew Genthe introduced me to Mr. Jim Matyas in Used Car Sales Jim was very helpful and knowledgable in the vehicle I was interested in and was also very helpful in the financing discussion we had in Car Sales Jim was very helpful and knowledgable in the vehicle I was interested in and was also very helpful in the financing discussion we had in regards to the car value. Between Andrew and Jim they have proven to me that great customer service still exists along with great values in used vehicles. Thank you to everyone involved! And I would certainly recommend this Dealership to anyone interested in purchasing, New or Used. Thanks, Bob More

We had the best costumer service from Barry, he was very helpful with the whole car buying experience.I would recommend Berry to my friends. helpful with the whole car buying experience.I would recommend Berry to my friends. More

Jennifer was awesome and did not pressure me into buying a car. She was very informative and taught me a lot about my car before taking it off of the lot. Kevin the manager was very supportive and happy f a car. She was very informative and taught me a lot about my car before taking it off of the lot. Kevin the manager was very supportive and happy for me as I bought my new car. Blair in the sales office was also very nice and informative!! Jason has responded quickly to me when I have a simple question about my car and I do not want to call and bug anyone! More

Jennifer did a great job helping meet all of our goals and purchase a new Traverse. She listened to our concerns and took great care of us. John in the finance department also was extremely helpful and and purchase a new Traverse. She listened to our concerns and took great care of us. John in the finance department also was extremely helpful and explained everything very well. We appreciate all they did for us and will be back again (This is my second car purchase and my my mom and two kids have also become customers of your dealership Rickey and Linda Moore More

if you want a salesman who will be easy to work with and trustworth then just go to barry i have purchase more then 1 car from him and he is very upstanding person to deal with has no problem with taking th trustworth then just go to barry i have purchase more then 1 car from him and he is very upstanding person to deal with has no problem with taking the time to make sure that you are very well taken care from the point of what you need to out the door and even atfer the sale if you find something wrong he will make it right for you also john will work his magic and make sure that you get the car for the price and payment that is good for you not just push you into something thats good for the dealer both of these pepole will go the extrea mile for you More

I was looking for a great car and received a flyer in the mail from Dick Genthe.. I called to inquire about thier great deals and spoke with Jennifer Boller. Jennifer was great and very welcoming. I went to mail from Dick Genthe.. I called to inquire about thier great deals and spoke with Jennifer Boller. Jennifer was great and very welcoming. I went to the dealearship a few hours later. I met with Jennifer and she helped me to find the best car for me. She was very helpful; she even offered to let me test drive her car. I was so impressed with her customer service. I left the dealership feeling so great about my purchase. I have had no regrets and I can only thank Jennifer! She went beyond her job and I appreciated that. I will refer Dick Genthe/Jennifer Boller to all my friends and family. More

When I originally signed my lease, the signing date was entered wrong. In order to fix this problem, and have my payment date moved so it matched the date of original signing, Barry worked with the bank an entered wrong. In order to fix this problem, and have my payment date moved so it matched the date of original signing, Barry worked with the bank and me to figure out how to fix this problem. In the end, dealership covered the cost to change my payment date so it matched the original pickup day of my car, and saved me the money of having to pay for it myself. More

As a previous satisfied customer, I brought my mom in to see Barry. He introduced us to Danielle for information on new and lease cars. Danielle was very patient and went over all of our options in great see Barry. He introduced us to Danielle for information on new and lease cars. Danielle was very patient and went over all of our options in great detail. She was kind and caring. Danielle got to know my mother's needs and was just fanstic! As for Barry, there are not enough kind words to every express our thanks. Barry is my reason for ALWAYS coming back to Dick Genthe Chevrolet. He is simply THE BEST!!!!!!!!!!! Janet Parant & Irene (mom) More