Dick Genthe Chevrolet

My 2011 Equinox battery went bad and needed to be replaced and although it hadn't been purchased from this dealership it was taken there because of its proximity to my home. When it became apparent replaced and although it hadn't been purchased from this dealership it was taken there because of its proximity to my home. When it became apparent that it was not going to be finished until the next day, Scott found a very nice loaner for me. The service was completed the very next day. These guys are great, very friendly and courteous, a huge difference from the dealership I actually got the car from. When I come due for a new car at the end of the year it will definitely be a GENTHE. More

I love my 2003dodge ram 1500 barry did a wonder full job will always go to him and now we are now a genthe family will always go to him and now we are now a genthe family More

Fantastic experience. Dave and Larry in Used Cars are really great!!They make the car buying experience a pleasure. I will return to Genthe the next time I need a car!! really great!!They make the car buying experience a pleasure. I will return to Genthe the next time I need a car!! More

I bought a Chevy Cruze in August 2012, then had a minor repair this Spring. The sales and service departments are both excellent. I have had two oil changes since I bought the car, both experiences were repair this Spring. The sales and service departments are both excellent. I have had two oil changes since I bought the car, both experiences were fast and excellent. More

I brought a used corvette in for inspection.I paid 150.00$ for a 179 point inspection.I had not yet bought the car.My offer was dependent on what the inspection told me.I already knew spme things from 150.00$ for a 179 point inspection.I had not yet bought the car.My offer was dependent on what the inspection told me.I already knew spme things from my own inspection/test drive.When I got the report the only things that were brought to my attention were thing I already knew.When I took the car to mcguires in clare to have the brakes checked because of pulsation the told me that upon reading the computer codes the car had an issue with the abs system. they also told me that a gas gauge code also came up.In other words the tech did not read codes during the inspection.The service manager told me this was the same inspection that was performed on used cars.So what your telling me is that you would take in a 15 year old car and NOT read codes.This poor excuse for an inspection may end up costing me 4000.00$.Why would anybody buy a car here? More

Great service...friendly and fast. I needed my car fixed after an accident and didn't have a lot of time..they were able to fix my car in the days I had off work. Would go back to them and encourage my fri after an accident and didn't have a lot of time..they were able to fix my car in the days I had off work. Would go back to them and encourage my friends to go there too!! More

I have had two situations since April of 2012 where I've had to use Dick Genthe's Body Shop for repairs. Mike (Manager) and Gary in the Body Shop (Office) are truly wonderful! They are very professiona I've had to use Dick Genthe's Body Shop for repairs. Mike (Manager) and Gary in the Body Shop (Office) are truly wonderful! They are very professional as well as personable. They are very accomodating, always willing to help no matter what the situation is. Whether it's driving me to the Rental Car Facility, a ride to and from work, etc. They go above and beyond! I received a phone call every day to keep me updated on the status of my vehicle. Both times my cadilliac was in their shop, it was completed in a timely manor and looked just like new when picking it up! I had the option to take my vehicle anywhere; Don Massey, Cadilliac of Novi,... I chose Dick Genthe both times because of Mike and Gary. I apprecaite them so much and have purchased 2 other cars from there in the past year because of my experience w/ them. Again, both gentleman are professional but at the same time, personable! The quality of work is amazing, their communication is great, always smiling and making the experience truly perfect! Thank you to both of them for everything they have done! More

Dave was very hospitable with me even though they were extremely busy. He went out of his way to make sure I was comfortable while I waited my turn to work on my deal. They gave me top dollar on my trad extremely busy. He went out of his way to make sure I was comfortable while I waited my turn to work on my deal. They gave me top dollar on my trade, even though it wasn't worth that much to ensure I got the best financing possible. I'll definitely visit Dave and Dick Genthe Chevrolet for my future automotive needs. Nick More

I dropped off a car to have a windshield wiper problem service and told the advisor that I was not available to check the car. two days later I was called and told that in addition to the wiper problem, service and told the advisor that I was not available to check the car. two days later I was called and told that in addition to the wiper problem, there was a leak on the tranmission. I trusted the dealer and told him to repair the problem. I paid over the phone. when I picked up the car - locked outside with the keys and paperwork inside, the paperwork stated "customer states he has started noticing small oil spots in his driveway" this is a total lie - I did not tell the service advisor that. This makes me wonder if I did have a leak or if the advisor just wanted to get more money for the dealership. If the mechanic found a leak it should not say "customer - anything" Did I have a leak, or did I just line the dealership pockets? More