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Dick Genthe Chevrolet

Southgate, MI

4.8
519 Reviews
Dick Genthe Chevrolet is the only original family owned and operated GM dealership in the Downriver area. We have been servicing the automotive needs of the Downriver area since 1916. We are proud to be part of the new General Motors and thankful for the opportunity to serve the Downriver Community for many more years to come.
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15600 Eureka Rd.

Southgate, MI

48195

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Showing 519 reviews

August 25, 2015

Duane was great I was really torn about whether or not to buy and stressed about it for a couple hours but Duane was very patient and incredibly helpful, and made an More

by Gibsonbobtina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
July 29, 2015

Service department Customer service is defined by how you treat your customers. To take 3 months to figure out and issue is unacceptable, now I was never treated with an More

by Noway123
Recommend Dealer
No
Employees Worked With
Steve the service manager
Aug 17, 2015 -

Dick Genthe Chevrolet responded

Thank you for alerting us of this issue. We value responses from our customers because they help us reach the highest levels of customer service we strive to provide to our customers and ensure that they leave our dealership satisfied. We do apologize for the inconvenience that occurred in our service department and would like to reassure you that our team has been working diligently to resolve the situation. If you have any questions or would care to discuss this further please do not hesitate to contact us at your earliest convenience. Sincerely, The Dick Genthe Chevrolet Team

Aug 17, 2015 -

Dick Genthe Chevrolet responded

Thank you for alerting us of this issue . We value responses from our customers because they help us reach the highest levels of customer service we strive to provide to our customers and ensure that they leave our dealership satisfied . We do apologize for the inconvenience that occured in our service department and would like to reassure you that our team has been working diligently to resolve the situation. If you have any questions do not hesitate to reach out.

July 15, 2015

Awesome Experience I bought my 2015 Camaro from Katie and the whole experience was painless. All those involved in the process where great and they refused to let me le More

by cupcake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Gipson, Katie Gipson
June 29, 2015

Will screw you purchased new Camaro, paid extra for oil changes at a discount, went to use the card they gave me and was told to produce original payment receipt th More

by laywerupnow
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Bobby Kapp
March 10, 2015

Great service all around Bought a used Malibu from Doug Raines. He was very helpful and was sure to point out everything about the vehicle we should know. Being one of our fir More

by Nick1988
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Scott Nichols
December 12, 2014

Great experience I brought my Silverado to the dealership a couple days ago I had couple things that needed to be fix Scott the man to see he had my truck fixed in two More

by jpr34769
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Nichols
November 18, 2014

Treats you like family! I just leased my first car! My dealer Jeff Mcleod went above and beyond to make sure I was completely satisfied. He helped me every step of the way. B More

by sarah west
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff McLeod
November 14, 2014

awesome! Ive always had excellent service going through Scott N. He has done so much for me and being friendly and professional at the same time! I highly reco More

by courtney.douds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Nichols
November 02, 2014

service center Mike Leidner always make sure I am taken care of. I will defiantly continue to purchase and go to this dealer for service. I have a family member who More

by wendy.herkimerkashcynyc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Leidner
October 21, 2014

Service Scott in the Service Department was very friendly, helpful and let me know when the work was completed. Top notch and to be commended. Fr. Todd More

by Todd Lajiness
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
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