Dick Genthe Chevrolet

Service on 2014 Cruise Exceptional service from everyone. Scott even offered to share his lunch with me.since I was picking up my car on my lunch hour. I can think of nothin Exceptional service from everyone. Scott even offered to share his lunch with me.since I was picking up my car on my lunch hour. I can think of nothing that could be improved. More

Excellent Experience Everyone I have ever dealt with at Dick Genthe has always been professional, friendly and courteous!!!! I will definitely come back for my next vehic Everyone I have ever dealt with at Dick Genthe has always been professional, friendly and courteous!!!! I will definitely come back for my next vehicle purchase! More

Outstanding! Service to the consumer, by tending to their needs and their cars "makes" and auto company. Without great dealerships, like Genthe, GM couldn't exist. Service to the consumer, by tending to their needs and their cars "makes" and auto company. Without great dealerships, like Genthe, GM couldn't exist. Keep up the good work! More

Awesome painless Mario rocks The experience was painless he was professional and it was a great experience I love my new truck . And John from service was very fri Mario rocks The experience was painless he was professional and it was a great experience I love my new truck . And John from service was very friendly and told us if we had any questions we can call him and the financial guy he put me right at ease More

Fast and very courteous employees I gave a rating of 5 stars due to the fact that everyone at Dick Genthe is always courteous and they know what they are doing, they keep me informed o I gave a rating of 5 stars due to the fact that everyone at Dick Genthe is always courteous and they know what they are doing, they keep me informed of the situation and they get the job done in a professional and quick manner. I recommend this dealer to everyone. More

Sales person Chad was very helpful and knowledgeable about the vehicle I wanted. Chad explain my discounts and help me with the Gm website. Excellent sales person. Chad was very helpful and knowledgeable about the vehicle I wanted. Chad explain my discounts and help me with the Gm website. Excellent sales person. More

Jed Roberson It was Great they found the problem. It took 2 days to get the parts. They gave me a loaner car. that was very nice. They fix my , I had a fuel line It was Great they found the problem. It took 2 days to get the parts. They gave me a loaner car. that was very nice. They fix my , I had a fuel line leak. it was replaced. More

Had a great first time experience at this dealership Dealership in Southgate was great to work with. I called to set up an appointment with Mike Leidner for service on my trailblazer and he told me that Dealership in Southgate was great to work with. I called to set up an appointment with Mike Leidner for service on my trailblazer and he told me that I could drop off that day and said depending on the issue that I more than likely would get my vehicle back the next day. Mike called me the next day and said the vehicle was ready for pick up. He was extremely helpful with the issue I was having and assured me that it would be resolved. I highly recommend this dealership in Southgate rather than where I purchased in Woodhaven. More

Waste of time Took my truck in on a Friday for service for which I had an appointment for. Had a few minor issues but the priority was to check a problem with the Took my truck in on a Friday for service for which I had an appointment for. Had a few minor issues but the priority was to check a problem with the transmission. Said they could not get to the transmission late Friday due to the transmission techs being backed up with two ahead of me. The following Monday they stated they may get a chance to look at it, but never did. Tuesday was told still two in front of me and now only had one tech as the other was on vacation for the week. By Tuesday night still had not looked at the trans. Wednesday morning they still had never looked at it and told them I would pick it up and take it somewhere else, as tomorrow was the Thanksgiving holiday and needed it for the weekend. What a complete waste of time, and I kept having to call them to check status as they did not keep me in the loop as much as they should have. My wife told me not to take it here, but it was close and I thought I would give them a try. Bad mistake and will never go back, lots of other dealerships and independent places. More