Dick Genthe Chevrolet

Glad we came back We are very please with our sales man Justin K....and Rebecca. Justin help us get the car we wanted for the price we needed. And the detailed persona We are very please with our sales man Justin K....and Rebecca. Justin help us get the car we wanted for the price we needed. And the detailed personal help from Rebecca on trying to teach seniors the new electronic information on the new cars...Thanks Rebecca for your patience with us. We have been fortunate to have received great service from this dealership and hoping it will continue. After reading negative reviews on this dealership we almost didnt go to Dick Genthe but we called and Justin was still their so we know we had great service in the past and wanted to try again. More

Great Sales Consultant Daniel Koluder Highly recommend sales consultant Daniel Koluder. Very professional and very knowledgeable. He truly understands the working class financial struggles Highly recommend sales consultant Daniel Koluder. Very professional and very knowledgeable. He truly understands the working class financial struggles and will help you find a vehicle you can honestly afford! Wouldn't go anywhere else!!! More

could of been better, but good ok the first service guy was blunt and it would take day or two; Katie in phone said a couple of hours so we questioned it...talked to several people ok the first service guy was blunt and it would take day or two; Katie in phone said a couple of hours so we questioned it...talked to several people they ended up replacing part and talked to Katie she got down what was needed... I believe it was her,,, More

Terrible customer service I came in and they were all smiles.. 7 days later with no communication or a severe lack of communication, I went to another dealer and got the same v I came in and they were all smiles.. 7 days later with no communication or a severe lack of communication, I went to another dealer and got the same vehicle. More

Duane Hess is the best salesman they have! Duane Hess was nothing short of extraordinary. He went above and beyond his duties as a sales person. He went to bat for me and I feel as if I got the Duane Hess was nothing short of extraordinary. He went above and beyond his duties as a sales person. He went to bat for me and I feel as if I got the best deal possible for my new Traverse. He was patient and explained everything to me. He even made turning in my lease with another dealership easy and I just left my old vehicle with him when I received my new Traverse. Another thing about Duane and his team is when he learned of my less than satisfactory experience at another branch of the dealership, he did everything he could to make things right for me. The Dick Genthe Chevrolet team were incredible and I will not see anyone else besides Duane in the future! More

Absolutely wonderful John Gonzalez is by and far the best salesman I have ever met. He was very patient and professional with me as I was not fully prepared like an idiot. John Gonzalez is by and far the best salesman I have ever met. He was very patient and professional with me as I was not fully prepared like an idiot. I am highly, highly satisfied with and and would definitely recommend him to anyone looking for a new car. More

Good Experience They took care of my need for an oil change, and fluids fill-ups, quickly and expediently before I was to leave on a road trip. A reasonable wait bef They took care of my need for an oil change, and fluids fill-ups, quickly and expediently before I was to leave on a road trip. A reasonable wait before I received service. More

Taken advantage of Apparently the salesman I worked with is so bad they won't even list him on this site. His name is Dan. Please steer clear of this salesman. He wil Apparently the salesman I worked with is so bad they won't even list him on this site. His name is Dan. Please steer clear of this salesman. He will completely lie to you and place a great deal of pressure, on the verge of stalking, to get you in there. Then comes the double talk song and dance. I am so completely disgusted with his tactics. As long as the man is under employ of the dealership, I will not return for future business. I will in fact steer anyone looking for a car away from this dealership. To be left with a blatant lie after lie, so done. I'll go to Taylor Chevrolet where I'm told they treat you like a paying customer and not a commission. More

Pull ahead program and Financial Departments I had several phone calls and email for pull ahead program on my lease.I told them I had accidentally paid two months advance on my lease. The Finan I had several phone calls and email for pull ahead program on my lease.I told them I had accidentally paid two months advance on my lease. The Financial guy said it would be taken care off. It wasn't and they were nasty to me when I called several Financial managers up the line. I traded my trax lease for a equinox on may 17 my lease was paid until July 7. They sold my trax on may 30. They got their first payment from the sales of the trax on June, plus my lease payment till July 7. They then tried to charge me another 150 for selling it. This is lease pull ahead without Penalties . I am a retired G.M. Worker and I will never buy or lease anything from Dick Genthe again with the disrespect I got from the Financial department . P.S. the sales department was nice and ok. Tim More