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Dick Genthe Chevrolet

Southgate, MI

4.7
506 Reviews
Dick Genthe Chevrolet is the only original family owned and operated GM dealership in the Downriver area. We have been servicing the automotive needs of the Downriver area since 1916. We are proud to be part of the new General Motors and thankful for the opportunity to serve the Downriver Community for many more years to come.
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15600 Eureka Rd.

Southgate, MI

48195

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Showing 506 reviews

September 13, 2017

Friendly and efficient I had very friendly and efficient service. I was able to get my car back the same day, which was helpful because I need it as I work quite a distance More

by Haleymew14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Stress
Sep 13, 2017 -

Dick Genthe Chevrolet responded

Thank you for the wonderful review, Easy and hassle free service is always our mission. We are so pleased to hear Neil treated you with the utmost respect.

September 03, 2017

Oil Changing Crew They were very efficient and friendly. They answered all my questions and addressed my concerns. Top notch crew. I've been getting my Chevy's here f More

by kitten13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I did not catch the 3 guys names in the oil changing area., but they were great.,
August 21, 2017

Happy, Happy, Happy Your oil changing crew are the best, fast, kind, courteous and very funny.... I can't believe I'm even saying this. But I look forward to getting my More

by Diane52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The oil pit crew
August 21, 2017

Lease Very pleasant. John Gonzalez was very helpful and explained all of the car's function. He repeated told me if I had any questions to contat him. More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gonzalez
August 20, 2017

Glad we came back We are very please with our sales man Justin K....and Rebecca. Justin help us get the car we wanted for the price we needed. And the detailed persona More

by Garon 1970
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Kegley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca.........she was a great help in explaining all the great features of our new car......Justin.K and Rebecca make a great team..., John Tomlin
August 14, 2017

Great Sales Consultant Daniel Koluder Highly recommend sales consultant Daniel Koluder. Very professional and very knowledgeable. He truly understands the working class financial struggles More

by RFeijoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Koluder
August 09, 2017

could of been better, but good ok the first service guy was blunt and it would take day or two; Katie in phone said a couple of hours so we questioned it...talked to several people More

by K-Kaye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Leidner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Gipson
August 07, 2017

Terrible customer service I came in and they were all smiles.. 7 days later with no communication or a severe lack of communication, I went to another dealer and got the same v More

by ziva2you
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Satterfield
August 05, 2017

Duane Hess is the best salesman they have! Duane Hess was nothing short of extraordinary. He went above and beyond his duties as a sales person. He went to bat for me and I feel as if I got the More

by AMartinez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2017

Absolutely wonderful John Gonzalez is by and far the best salesman I have ever met. He was very patient and professional with me as I was not fully prepared like an idiot. More

by Algol_865
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gonzalez
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