Dick Genthe Chevrolet
Southgate, MI
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 506 reviews
Friendly and efficient I had very friendly and efficient service. I was able to get my car back the same day, which was helpful because I need it as I work quite a distance I had very friendly and efficient service. I was able to get my car back the same day, which was helpful because I need it as I work quite a distance from here and don't have another way in to work. More
Oil Changing Crew They were very efficient and friendly. They answered all my questions and addressed my concerns. Top notch crew. I've been getting my Chevy's here f They were very efficient and friendly. They answered all my questions and addressed my concerns. Top notch crew. I've been getting my Chevy's here for years and will continue to do so. More
Happy, Happy, Happy Your oil changing crew are the best, fast, kind, courteous and very funny.... I can't believe I'm even saying this. But I look forward to getting my Your oil changing crew are the best, fast, kind, courteous and very funny.... I can't believe I'm even saying this. But I look forward to getting my oil changed now just because it is so fast... like a NASCAR pit crew. More
Lease Very pleasant. John Gonzalez was very helpful and explained all of the car's function. He repeated told me if I had any questions to contat him. Very pleasant. John Gonzalez was very helpful and explained all of the car's function. He repeated told me if I had any questions to contat him. More
Glad we came back We are very please with our sales man Justin K....and Rebecca. Justin help us get the car we wanted for the price we needed. And the detailed persona We are very please with our sales man Justin K....and Rebecca. Justin help us get the car we wanted for the price we needed. And the detailed personal help from Rebecca on trying to teach seniors the new electronic information on the new cars...Thanks Rebecca for your patience with us. We have been fortunate to have received great service from this dealership and hoping it will continue. After reading negative reviews on this dealership we almost didnt go to Dick Genthe but we called and Justin was still their so we know we had great service in the past and wanted to try again. More
Great Sales Consultant Daniel Koluder Highly recommend sales consultant Daniel Koluder. Very professional and very knowledgeable. He truly understands the working class financial struggles Highly recommend sales consultant Daniel Koluder. Very professional and very knowledgeable. He truly understands the working class financial struggles and will help you find a vehicle you can honestly afford! Wouldn't go anywhere else!!! More
could of been better, but good ok the first service guy was blunt and it would take day or two; Katie in phone said a couple of hours so we questioned it...talked to several people ok the first service guy was blunt and it would take day or two; Katie in phone said a couple of hours so we questioned it...talked to several people they ended up replacing part and talked to Katie she got down what was needed... I believe it was her,,, More
Terrible customer service I came in and they were all smiles.. 7 days later with no communication or a severe lack of communication, I went to another dealer and got the same v I came in and they were all smiles.. 7 days later with no communication or a severe lack of communication, I went to another dealer and got the same vehicle. More
Duane Hess is the best salesman they have! Duane Hess was nothing short of extraordinary. He went above and beyond his duties as a sales person. He went to bat for me and I feel as if I got the Duane Hess was nothing short of extraordinary. He went above and beyond his duties as a sales person. He went to bat for me and I feel as if I got the best deal possible for my new Traverse. He was patient and explained everything to me. He even made turning in my lease with another dealership easy and I just left my old vehicle with him when I received my new Traverse. Another thing about Duane and his team is when he learned of my less than satisfactory experience at another branch of the dealership, he did everything he could to make things right for me. The Dick Genthe Chevrolet team were incredible and I will not see anyone else besides Duane in the future! More
Absolutely wonderful John Gonzalez is by and far the best salesman I have ever met. He was very patient and professional with me as I was not fully prepared like an idiot. John Gonzalez is by and far the best salesman I have ever met. He was very patient and professional with me as I was not fully prepared like an idiot. I am highly, highly satisfied with and and would definitely recommend him to anyone looking for a new car. More