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Dick Genthe Chevrolet

Southgate, MI

4.8
518 Reviews
Dick Genthe Chevrolet is the only original family owned and operated GM dealership in the Downriver area. We have been servicing the automotive needs of the Downriver area since 1916. We are proud to be part of the new General Motors and thankful for the opportunity to serve the Downriver Community for many more years to come.
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15600 Eureka Rd.

Southgate, MI

48195

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Showing 518 reviews

January 15, 2019

New Silverado Got my new Chevy Silverado Truck. Love it ! Duane Hess was absolutely amazing got me everything I wanted and more. After a horrible sales experience a More

by Melaniemorales77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elijah Orengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2018

Great End Result! They worked hard to keep my business, and succeeded. It was a fairly pleasant experience, except it always takes longer than expected - but I think t More

by Great Trax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Hess
4.0
This rating includes all reviews, with more weight given to recent reviews.
Elijah Orengo
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2018

Very good first time experience! First time buying a car with very little to no credit. Jose was able to help us throughout this process and answered all of our questions no matter ho More

by Janneth1909
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Rodriguez
October 17, 2018

Dissatisfied Customer I am fuming - took my car in for a slow leak in the coolant system. They kept my car for two weeks before calling me with the estimate. When I told th More

by Zuke1962!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin McCarty
October 03, 2018

Sold me a crappy car. The transmission in my car went bad after a year and it wasn't supposed to said multiple mechanics. The dealership was rude when I asked about it. The More

by smilebigandlive
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ron Gignac
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2018

First time Chevy owner Duane Hess at Dick Genthe Chevrolet made my first Chevy experience wonderful! My free time is very limited and he was able to expedite the process qui More

by Carrie H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elijah Orengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2018

A+ Dealership Real Class Act Today was my birthday. I spent most of it with Ron Gignac. He was super friendly and helpful in my new to me car purchase. He answered all my question More

by LarrySmith592
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Gignac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Haroon, Matt Benson
August 02, 2018

Dick Genthe Duane was very friendly and knowledgeable. He always returned my phone calls when I needed assistance. The whole process was very timely and hassle fr More

by Jackie1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elijah Orengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darius Samuels
July 30, 2018

Attention to my needs. Most sales people are turned off by folks that know why they want. Duane on the other hand, was patient and understanding of my wants. Not only did he More

by Thumbz3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2018

Great repeat experience!! My visit to the dealership far surpassed my expectations. Duane Hess is the best sales person to work with. He listened to what I wanted and got me wh More

by Stamper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elijah Orengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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