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Dick Genthe Chevrolet

Southgate, MI

4.8
518 Reviews
Dick Genthe Chevrolet is the only original family owned and operated GM dealership in the Downriver area. We have been servicing the automotive needs of the Downriver area since 1916. We are proud to be part of the new General Motors and thankful for the opportunity to serve the Downriver Community for many more years to come.
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15600 Eureka Rd.

Southgate, MI

48195

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Showing 518 reviews

October 12, 2020

I will never go to Dick Genthe again, worst customer service ever! I had an issue with the extended coverge, was told when the car is inspected that I would not receive a bill from GM financial up to 2k More

by hockeymom65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Elijah Orengo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael "Mario" Calabrese
Oct 15, 2020 -

Dick Genthe Chevrolet responded

Thank you for providing the information to Mr. Genthe to help resolve the situation with GMF. With that information, as you know, GMF has agreed to correct the internal credit file and your credit bureau. In closing thank you for allowing us to assist you in correcting issue.

Oct 22, 2020 -

hockeymom65 responded

Issue resolved, but never should have happened to begin with.

October 02, 2020

I was referred to Duane Hess by a friend. I wasn't disappointed and would highly recommend Duane to anyone looking for a vehicle. He was honest, patient, took the time to go over leasing payments, all More

by RB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2020

First time here, now the only place I will go! They really listen. Got the run around from a third party warranty company. Mike and his wonderful crew member Brandon BOTH called them and wore them down More

by JodyF
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Leidner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon, Randy
August 27, 2020

My elderly father walked in and asked to buy a truck. He did not need a truck couldn't afford a truck and meeting him it becomes clear he has memory issues and difficulty finding his way around. He was talk More

by Concerned Son
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Duane Hess
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2020

Justin Kegley is such a great salesman. He has been our salesman for 7 years now and we are on our third leases with him. He does so much for his clients. He really learns what you want and need and find More

by anita2456
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin Kegley
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2020

Neil In a few words was an A 1 employee who takes pride in his work and his job would recommend him to anyone that needs service on a vehicle More

by chemadeese64@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Leidner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Zaborowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Stress
August 07, 2020

Sold me a Lemon DO NOT BUY A USED CAR FROM THESE PEOPLE THEY ARE SCAM ARTISTS! They sold me a lemon car. I bought a 2016 Malibu LT from this place and it is full of i More

by husky0716
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Moe
August 07, 2020

Duane was extremely professional and helpful with finding me my dream truck. He spent many hours around the clock. I felt good knowing he had my back and treated me like family. Please go see him if you need More

by zbelisle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Zaborowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael "Mario" Calabrese
August 04, 2020

Dick Genthe Chevy is an excellent dealership! Duane Hess is a great sales rep and I would recommend his services and the dealerships as whole to anyone. Also, The dealership manager Jim is excellent as well More

by amajkausmc
Recommend Dealer
Yes
Employees Worked With
Duane Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2020

Since it was my first time leasing, Duane Hess made it easy and quick! He’s friendly and very helpful. Would definitely purchase a vehicle through him again!!! More

by Littlefee
Recommend Dealer
Yes
Employees Worked With
Duane Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
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