Dick Brooks Honda of Greer

The absolute worst car buying experience ever! Sharon Grillo and David Jensen are two of the most unprofessional and unreliable people that I have encountered in over twenty years of car buying! Everythi Grillo and David Jensen are two of the most unprofessional and unreliable people that I have encountered in over twenty years of car buying! Everything was fine until David made a huge mistake on the finance paperwork resulting in me having to pay hundreds of dollars out of pocket after the deal was already complete and all documents signed. I have made several attempts to contact Sharon without success. She will not return my calls, and forwards my email to her to other employees in order to avoid dealing with the problem. I plan to file a formal complaint with the BBB and Honda over my experience with Sharon Grillo and Dick Brooks Honda. Do not put your trust in Sharon Grillo, David Jensen or this dealership! They are dishonest, negligent and ruthless! I had high hopes in the beginning that this dealership and Sharon Grillo were different than most car dealers, I found just the opposite! Very unfortunate experience! Please take your business elsewhere, this dealership doesn't deserve you as a customer!!! More

This was the best buying experiance We have ever had. Sharon Griiio was friendly and very helpful. Her demeaner was relaxing and she gave us her complete attention. There was no hidden agenda or sales pi Sharon Griiio was friendly and very helpful. Her demeaner was relaxing and she gave us her complete attention. There was no hidden agenda or sales pitch. We've bought new cars in five different states and no dealer rep. has come close to her knowledge and attention. My wife and I highly recommend Sharon and the entire staff. They made us feel comfortable. We bought a great car, within our price range. DICK BROOKS HONDA IS THE BEST DEALERSHIP IN SOUTH CAROLINA! Nick an Jo Gainer More

Matt did an amazing job! He helped us in every way. He was very kind and helped us find exactly what we were looking for. He is an amazing salesman and that's why we recommend Dick Brooke's Honda of Greer was very kind and helped us find exactly what we were looking for. He is an amazing salesman and that's why we recommend Dick Brooke's Honda of Greer! More

My car buying experience has been minimum and all experiences I have had before Dick Brooks Honda have been bad. The experience at Dick Brooks Honda has restored my faith in car dealerships and the s experiences I have had before Dick Brooks Honda have been bad. The experience at Dick Brooks Honda has restored my faith in car dealerships and the salesman working for them. Mr Morgan made my experience informative, exciting and fun! He did everything he could to make me feel comfortable and secure that I was getting a great safe car for a great price. Everyone was so nice. Mr Jenson in finance was extremely helpful in helping me to understand the warranties and the financal aspect of the deal. Because of the environment they set and the personalities of the people working there I will forever be a Dick Brooks Honda buyer. More

Sharon is a top notch sales professional and made buying a vehicle a pleasure. After unsuccessfully dealing with 2 other dealerships,one 5 min phone call to Sharon she had me driving away in my new CRV. Sha a vehicle a pleasure. After unsuccessfully dealing with 2 other dealerships,one 5 min phone call to Sharon she had me driving away in my new CRV. Sharon was pleasant,efficent,direct and honest. I can not say enough good things about Sharon,I will be back to do business with her for years to come! More

Sharon Grillo and Hal Jones from Dick Brooks Honda were the antithesis of all the sales people that I encountered in my car search. They replied to my emails quickly with the exact information I requested. the antithesis of all the sales people that I encountered in my car search. They replied to my emails quickly with the exact information I requested. They clearly explained their low prices and services. Once they located the vehicle we wanted, they took a refundable deposit over the phone and got the vehicle to their lot for us to go get the next day. We “made a Saturday” out of the ordeal and drove the 180 miles from our house to the dealership in Greer, SC. Once on site, the whole deal of concluding the purchase, including the test drive, took around 2 hours, but we were shocked by the no-bull, respectful and sincere atmosphere the dealership presented. We also received free lifetime powertrain warranty on the new Pilot and, although we came prepared with financing, the Dick Brooks Honda finance department was able to offer us a more amenable plan. I highly recommend Dick Brooks Honda to anyone who wants to make their car buying experience pleasant and much less stressful than the run-of-the mill “local” dealers. Even though they are a two and a half hour drive from us, I would buy from them again. Sharon and Hal, I hope you guys keep on doing business this way, to give us consumers some hope that there are some dealerships that are the exceptions to the rule. More

Matt reallly worked hard and did a great job understanding my needs and concerns. He helped me, by giving me options that I would have not thought of. Everyone on site was friendly and helpful. understanding my needs and concerns. He helped me, by giving me options that I would have not thought of. Everyone on site was friendly and helpful. More

Matt was great to work with!! He was very patient and kind. Never pushy. He went out of his way to find the vehicle I was looking for. I would highly recommend Dick Brooks and Matt McCalister. kind. Never pushy. He went out of his way to find the vehicle I was looking for. I would highly recommend Dick Brooks and Matt McCalister. More

We went to Dick Brooks looking for a 2009-2011 Honda Pilot. We had a 2004 Pilot,but unfortunately it was totalled in a wreck several weeks ago. When we realized how the Pilots held their resale value Pilot. We had a 2004 Pilot,but unfortunately it was totalled in a wreck several weeks ago. When we realized how the Pilots held their resale value we decided it would be better for us just to purchase a new one. Matt McAllister was our salesman and he was a pleasure to work with. Of course we knew he really wanted to sell us a car, but he was never pushy or ovebearing. There was no high pressure when we told him we needed a night to sleep on it. Matt's just a nice young man. The rest of the staff seemed cheerful and friendly. Steve, the "extras" man was also very pleasant and never pushed us to purchase something we didn't want. Dave Jenkins made the financing part of the deal flow smoothly and was patient even when we asked for quite a few different options. It was a very pleasant (if spending that much money can ever be pleasant) and relaxed experience. We have used Dick Brooks in the past for some of the service on our '04 Pilot. The service staff was always pleasant and efficient. More