Dick Brooks Honda of Greer
Greer, SC
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Erik Kleinknecht's kindness and service to my family In late May my family and I were returning from a beach vacation heading back to Cincinnati, Ohio when the battery light came on. I stopped and bought In late May my family and I were returning from a beach vacation heading back to Cincinnati, Ohio when the battery light came on. I stopped and bought an alternator then abruptly got a speeding ticket in my Odysee. My son got sick in the van, and on a holiday weekend we were just not sure when and how we would get the van fixed. After getting denied by one dealership my wife spoke to Erik who told us to get off the highway and come straight in. It was lunch time when we arrived, and knowing our story Erik provided us a car, trash bag in case my son got sick again, and paper towels. He told us to go get some lunch and relax. While doing that he himself assisted in working on the van, and after three last minute hard hours he had us back on the road. Erik bent a few rules to save our family from disaster, and the kindness he and the entire staff showed us is a story I have told many times and will never forget. It was a Saturday and they were busy, but we became the priority, and our experience with Erik is why we will always be Honda owners. Thank you to Erik and the staff at Dick Brooks!!!!!!!! More
I purchased a new Odyssey van. The Dick Brooks team is so c. The Dick Brooks team are so customer focused they make car buying a pleasant and easy experience. I have bought several vehicles there and I am never The Dick Brooks team are so customer focused they make car buying a pleasant and easy experience. I have bought several vehicles there and I am never disappointed in either the vehicle or the service. Chris DeWhitt is great to work with. More
Dick Brooks the best ever! My dealings with Rick Brooks dealership in buying three vehicles and having them serviced is the best in my fifty years experience with car dealers. My dealings with Rick Brooks dealership in buying three vehicles and having them serviced is the best in my fifty years experience with car dealers. They are always considerate, polite and honest in their treatment of me. They have always surpassed my expectations. More
Salesman Mr. DeWitt was very knowledgeable about the vehicle I was interested in and could speak intelligently about the options that were available as well as Mr. DeWitt was very knowledgeable about the vehicle I was interested in and could speak intelligently about the options that were available as well as the standard items. He was very low pressure and understanding of the need to provide the information to make a decision. He provided all of this in a timely manner and made it a point to return calls as soon as possible. More
Service with a smile I was a bit early arriving for my appointment and David greeted me with a smile. He immediately checked my car in with no waiting! He was very profess I was a bit early arriving for my appointment and David greeted me with a smile. He immediately checked my car in with no waiting! He was very professional while also being friendly and courteous. I was in and out in no time at all. It's a pleasure doing business where they treat you like family! More
Service Erik Kleinknecht in service is fantastic I will return to dick brooks Honda only because of Erik. I will be back for an oil change and if everything s Erik Kleinknecht in service is fantastic I will return to dick brooks Honda only because of Erik. I will be back for an oil change and if everything stay the same or better I will keep patronage dick brooks Thanks More
Fantastic Experience Gregg provided answers and demonstrations to any and all questions that we had about the 2017 CRV EX L ! He was totally focused on explaining every Gregg provided answers and demonstrations to any and all questions that we had about the 2017 CRV EX L ! He was totally focused on explaining every option available to help us decide on our final pick! Personable, professional and patient! Will definitely be recommending Gregg to family and friends! More
I've bought and traded cars at least every 2 years I decided to scale back due to relocation and found the right car at Dick Brooks through the KBB website. The sales manager (Carlos) called promptly a I decided to scale back due to relocation and found the right car at Dick Brooks through the KBB website. The sales manager (Carlos) called promptly and set an appointment. We arrived and met Charles Brooks. The entire process was flawless. Frankly this move is pretty stressful and dealing with the car wAs just one more thing. What a positive experience! The finance manager was also easy to work with and courteous. A+ Gus! More
did exactly what i asked, & had my car ready when expected They did exactly what I asked. The price was good and they washed my car. They had the car ready earlier than I expected. No issues. They did exactly what I asked. The price was good and they washed my car. They had the car ready earlier than I expected. No issues. More
Chris Dewitt Chris was a great help. If i ever want to trade my car i would want to work with him again. He is very valuable to your company. Chris was a great help. If i ever want to trade my car i would want to work with him again. He is very valuable to your company. More