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Diamond Valley Honda

Hemet, CA

4.8
755 Reviews
Diamond Valley Honda is located in Hemet, CA. As a Honda dealer just outside of Riverside who offers great prices and incentives for new & used Honda cars, trucks and SUVs to all of our neighbors in San Jacinto, Beaumont, Banning, Corona, Wildomar, Loma Linda, Redlands, Fallbrook, customer satisfaction is crucial to our success. Our expert Service & Parts staff members help our Inland Empire customers to keep their Honda vehicles in great shape. We at Diamond Valley Honda look forward to serving your automotive needs and we hope that we can help you with your next new or pre-owned Honda purchase. We have helped customers from Moreno Valley, Murrieta, Temecula, Winchester, Perris, Romoland, Sun City, Canyon Lake, Lake Elsinore, Nuevo, Homeland with their Honda needs and we look forward to helping you too.
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300 Carriage Cir

Hemet, CA

92545

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Showing 755 reviews

July 18, 2023

Jordan the representative that helped us gave us great service. He made it possible for us to get what we wanted. More

by davidg1213ca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan
Jul 18, 2023 -

Diamond Valley Honda responded

Our Service Team here at Diamond Valley Honda is thrilled to learn that you had a great experience with us. Please do not hesitate to contact us again if we can do anything else to assist you.

July 16, 2023

Our sales team of Joe, Edgar, and Israel were very professional and nice. They were able to locate and acquire the exact car we wanted. Their price was also the best and we looked all over the state. More

by Gary E
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Figueroa, Edgar, and Israel
Jul 17, 2023 -

Diamond Valley Honda responded

Hello Gary, and thank you so much for your fantastic review. It's a pleasure to read that our Sales Team here at Diamond Valley Honda was able to find the exact car you were looking for, and that your visit was professional and nice. Congratulations on your new purchase, and we welcome you back anytime.

July 15, 2023

Darien was very helpful and patient as we compared several vehicle options. Great customer service and attention was provided. More

by ruben82rodriguez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darien
Jul 16, 2023 -

Diamond Valley Honda responded

Hi Ruben, thank you for your kind review of Diamond Valley Honda. We are so glad that you had an enjoyable experience with our Sales Team and we welcome you back anytime.

July 14, 2023

Jason was a great salesman he got us close to the payment we wanted. Great job I would recommend this dealership to anyone! More

by aculpatan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason 5 stars
Jul 14, 2023 -

Diamond Valley Honda responded

Thank you for this 5-star review and recommendation. We are happy to read you had a great experience with our Sales Department, and getting you close to your budget. Please reach out to us at Diamond Valley Honda if we can be of further assistance.

July 13, 2023

It was great best experience I had at any other dealership very kind and friendly staff More

by jamilliac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
Jul 13, 2023 -

Diamond Valley Honda responded

Thanks for taking the time to leave a great rating, Jamilliac. We are glad you're happy with our friendly and kind customer service and hope to see you again at Diamond Valley Honda.

July 13, 2023

Friendly staff, and great service. Happy with our new Dodge Journey. Thank you so much! More

by lopezarthur3rd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demetrius Broussard-Hill
Jul 14, 2023 -

Diamond Valley Honda responded

Thank you for your amazing review. We are so glad that you had a great experience with our staff at Diamond Valley Honda, please feel free to let us know if there is anything else we can do for you.

July 09, 2023

We were led to believe that the add-ons, like the protective coating, windshield coverage, security features, were included in the advertised price. They kept telling us it was "already included". Wh More

by Christa
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Stephani, Jason
Jul 09, 2023 -

Diamond Valley Honda responded

Hello Christa, Your satisfaction means a lot to us here at Diamond Valley Honda and we would like a chance to speak with you regarding the car-buying experience you had with our Sales and Finance Teams while purchasing your vehicle. Feedback is always important to us, as we are always looking for ways to improve. If you could, please reach out to us at your earliest convenience to further discuss this matter. Thank you, Customer Service Team Diamond Valley Honda (951) 389-7582

Jul 25, 2023 -

Christa responded

Dear Customer Service Team, We called as requested and feel like we've been getting the run around. When we asked to speak to a supervisor about the issue, we got routed to voicemail. We left several voicemail messages and requested for someone to call us back to help us resolve this concern in a satisfactory way, which never happened. Several days later we called back again and asked to speak to a sales manager. The person who answered the call said we would have to come back in person to resolve this issue. Unfortunately, that would be a 5-hour round trip, which we are not interested in doing. We are still hoping you will do your part to address our concern and resolve this a proper way. We feel we were misled, that this matter is now being swept under the carpet, and that we are stuck with an overpayment of over $10k. If you could let us know who the best person is to help out or have them call us as soon as possible, we would greatly appreciate it. Thanks!

July 09, 2023

I had a great time despite the long wait in there. The staff was amazing. More

by pennymoua2021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcos Sotelo
Jul 10, 2023 -

Diamond Valley Honda responded

Thank you for the 5-star review and positive feedback, Penny. We are pleased to know that you had a great experience with us on your recent visit. We are here if you need any further assistance at Diamond Valley Honda.

July 05, 2023

Jacinto and Alan's were patient and friendly. Never felt pressured during the car buying process. Would definitely recommend Diamond Valley Honda! More

by Kim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Murrietta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacinto Curtis, Aland Garcia
Jul 06, 2023 -

Diamond Valley Honda responded

Hello Kim, we are excited to read that our Sales Team was patient, friendly, and made the process stress-free ensuring you had a great experience. Thank you for your positive review, recommendation, and for trusting us with your purchasing needs. We are here if you need any further assistance here at Diamond Valley Honda.

July 04, 2023

Isay was amazing. He went beyond and above to get the car i wanted. He had to get the car I wanted from another dealership so I can get the car the next day. I recomm More

by rjlthe3rd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isay Cazares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Diamond Valley Honda responded

Thank you for the great rating and review. Our Sales Team is happy to see that you had an amazing car-buying experience at Diamond Valley Honda. We thank you for your recommendation.

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