Rally Hyundai - Service Center

Good customer service. The staff was very friendly and also very helpful. Complimentary coffee and tea was very nice. Some of these questions were not applicable but could The staff was very friendly and also very helpful. Complimentary coffee and tea was very nice. Some of these questions were not applicable but could not note that. More

Very happy with the service and Adriana was so understanding about the time frame for me. The Customer service is excellent. understanding about the time frame for me. The Customer service is excellent. More

They have washed the car in the past,not anymore. Raul was very good and helpful. Raul was very good and helpful. More

Raul in service was very efficient ,knowledgeable and professional and answered all my questions and went over paperwork. professional and answered all my questions and went over paperwork. More

This is my third time coming to this location, and they have held my car for numerous days for an appointment due to overbooking. They also failed to order the part for my door after calling several times have held my car for numerous days for an appointment due to overbooking. They also failed to order the part for my door after calling several times someone was able to call me back. They have failed to give me back tire caps after a service. My last service they could not patch a tire and I chose to take my service elsewhere. America Tires found a impact bubble that Hyundai Diamond Palmdale failed to see as well, despite signing me out with how dangerous impact bubbles can be. I will be going to Victorville from here on out. More

The staff was knowledgeable, efficient and professional. My car was taken care of in a timely manner. My car was taken care of in a timely manner. More

Adriana was very helpful and a pleasure to work with. Great customer experience, only waited about 2 hours. Great customer experience, only waited about 2 hours. More

Honestly I just took my car to a 3rd master mechanic and for the 3rd time they all said the same thing that it's the low end knocking which is the part that is covered under warranty and your service depart for the 3rd time they all said the same thing that it's the low end knocking which is the part that is covered under warranty and your service department won't diagnose it properly saying I need to spend 3100 to fix a "timing issue" which I got checked and it's not that so I feel like I just paid 200 for nothing and paid 750 to get it towed I know you're sales department but if I buy a car from you I don't want to feel like I'm going to get scammed by your service department if I have to bring it in for a simple oil change your techs need some training if they think it's a timing issue More

Unlike many other shops in town, they returned my car clean. I am happy with the results I received. clean. I am happy with the results I received. More