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Rally Hyundai - Service Center

Palmdale, CA

4.0
510 Reviews

510 Reviews of Rally Hyundai - Service Center

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February 23, 2024

The service advisor Jess was real nice and explained things well. Service was good. Car sounds and works better. More

by ABERNARDLNHS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess
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Feb 28, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your review! I am glad to hear that you had a positive experience with our service team and that your vehicle is running smoothly. Please let me know if you have any questions about the work that was done. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

February 22, 2024

The service rep wasn't pushy about trying to get me to agree to further service. He was respectful. The down side was that it took 30 minutes to get us checked in and I felt like that was twice as long More

by nancyhaun371
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Feb 27, 2024 -

Diamond Hyundai Palmdale responded

Thanks for your great review, Nancy. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

February 17, 2024

They have the best service for the best price, very knowledgeable, professional and well managed More

by AMCALLISTER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
front desk guy
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Feb 22, 2024 -

Diamond Hyundai Palmdale responded

Thank you so much for your glowing review! I'm delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and I can't wait to welcome you back soon. Nathan Litt - Sales Manager nlitt@daliaauto.com 661-274-7250

February 11, 2024

Great customer service. They helped service my car and shuttle me to and from my home. More

by chamberla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul and Jim
Report | Print
Feb 14, 2024 -

Diamond Hyundai Palmdale responded

Chamberla, thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let me know if I can help you with anything else. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

February 11, 2024

Easy to schedule, prompt service, professional staff. All seems to be good with my car. More

by azzanocp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't know
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Feb 14, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your great review! I'm glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let me know. Take care! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

February 09, 2024

The service was great. Sarah Powers’ was so sweet. While helping me, we bonded over Harry Potter and that made me feel so comfortable. I didn’t mind the wait because of it! More

by Christianhoward08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Powers
Report | Print
Feb 13, 2024 -

Diamond Hyundai Palmdale responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

February 09, 2024

The service writer was friendly and detailed every that was going to be done. Honestly More

by hburruel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul
Report | Print
Feb 14, 2024 -

Diamond Hyundai Palmdale responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Diamond Hyundai Palmdale team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

February 09, 2024

They did an amazing Job although they kept my car for two weeks I’m still grateful that she’s back to her old self More

by tangela511martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gess
Report | Print
Feb 14, 2024 -

Diamond Hyundai Palmdale responded

Thank you so much for sharing your positive experience with us! I am thrilled to hear that you had a great time at our business. Your kind words mean the world to me, and I can't wait to see you again. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

February 04, 2024

Great number of selection to choose from and with the help of a great salesman (Moe) found exactly what I was looking for. Will be coming back whenever I’m ready for my next vehicle purchase. More

by JOSE51TREJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe
Report | Print
Feb 07, 2024 -

Diamond Hyundai Palmdale responded

Thank you for the 5-star rating! I'm delighted to know that you had a great time with us. Your positive feedback inspires us to continue delivering exceptional customer service to all our valued customers. I look forward to seeing you again in the future! Nathan Litt - Sales Manager nlitt@daliaauto.com 661-274-7250

February 02, 2024

After all the yeas of service for me and my family, customer service continues to be great More

by lady_eloise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
There was at least three different male employees that assisted me
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Feb 07, 2024 -

Diamond Hyundai Palmdale responded

Eloise, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

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