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Rally Hyundai - Service Center

Palmdale, CA

4.0
510 Reviews

510 Reviews of Rally Hyundai - Service Center

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May 02, 2024

Quick and completed ahead of schedule. Got a free EV charge after service was completed. More

by finishingstrong4God
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul
May 07, 2024 -

Diamond Hyundai Palmdale responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

April 30, 2024

The service technician Chris was very courteous and professional. I’ll be back for my next service. More

by F.GIOVACCHINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
May 03, 2024 -

Diamond Hyundai Palmdale responded

Thank you for putting your trust in Diamond Hyundai Palmdale! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

April 27, 2024

Excellent, great, exquisite, spectacular, amazing, fabulous, miraculous, beautiful, voluptuous, bodacious, alluring, captivating, breathtaking, and orgasmic. More

by jshabazz2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
That one guy and a lady
May 02, 2024 -

Diamond Hyundai Palmdale responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Palmdale Hyundai

April 27, 2024

Raul and Team were great! Lyft and Jim pick up service was great. Thank you for your attentive service. More

by chamberla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul
May 02, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your kind words. I am very happy to hear that our staff was so attentive during your visit to our dealership! Thank you again and I look forward to working with you again in the future! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

April 27, 2024

It was a pleasure they’re very nice and pleasant and the work was done in a timely manner More

by Carrie Moody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t have a name at this time
May 02, 2024 -

Diamond Hyundai Palmdale responded

Hello Carrie, and thank you for your feedback. I'm very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to me and I want to be able to provide them with the kind of service they deserve. Come and see us again! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

April 25, 2024

Recall repair, wasted over two hours of my time only to be informed they didn’t have the part. And to reschedule another appointment. My family has owned three Hyundai, all have had electrical issues. In m More

by surfcuda
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raul
Apr 29, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your feedback. Your experience is not reflective of the service I aim to provide to our guests. I would like to hear more about your experience so I can ensure we prevent these issues from happening again. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

April 25, 2024

Raul was very good natured and explained everything that was needed and also advised me that I needed a recall completed which was done. More

by lorrainepikkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul
Apr 30, 2024 -

Diamond Hyundai Palmdale responded

Lorraine, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Raul does for Diamond Hyundai Palmdale and our customers. Hope to see you again soon! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

April 22, 2024

Nice service you adviser Jess Lopez has done really good job thank you so much. More

by LLEIMYDEL1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess Lopez
Apr 25, 2024 -

Diamond Hyundai Palmdale responded

It’s great to know that Jess provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

April 19, 2024

The service center was very nice and professional as well as knowledgeable. I truly appreciate the time they took to answer questions and inform me of offers that might be of interest to me in the future. More

by vharrison0316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genesis
Apr 24, 2024 -

Diamond Hyundai Palmdale responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Diamond Hyundai Palmdale special. Reviews like yours help me to make sure that we are continuing to provide our customers the friendly, quick and comfortable service experience that our dealership is known for. I am glad to hear that you were pleased with your visit. I would love to work with you again in the future. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

April 19, 2024

I was having the panel under the engine compartment on my 2013 Genesis replaced. I had pre-ordered the panel and scheduled the replacement with Chris in Service. On Thursday,as scheduled, the new panel was i More

by Tom LeBeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 24, 2024 -

Diamond Hyundai Palmdale responded

Tom, thank you for the 5-star rating! I'm delighted to know that you had a great time with us. Your positive feedback inspires me to continue delivering exceptional service to all our valued customers. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

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