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Diamond Hyundai Palmdale

Palmdale, CA

Overview
Reviews
Vehicles
4.2
725 Reviews
Shop for a New Hyundai in Palmdale at Diamond Hyundai Palmdale Diamond Hyundai Palmdale carries an impressive selection of new and pre-owned cars, crossovers and SUVs in Palmdale. If you’re looking to lease or finance your next Hyundai, Diamond Hyundai Palmdale has competitive offers on new Hyundai vehicles. Whether you’re looking for a new or pre-owned vehicle or quality service for your Hyundai, Diamond Hyundai Palmdale is your trusted dealership in Palmdale.
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421 Auto Center Dr

Palmdale, CA

93551

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Showing 725 reviews

August 07, 2024

The dealer didn’t take the time to cut my license plate paper nor did he attach a front plate bracket. He did not put in my floor mats. He also did not give me a manual for the car. More

by Darcus Taylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joseph Bacerra
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Aug 08, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your feedback. We understand your concerns regarding the license plate, front plate bracket, floor mats, and the manual for your vehicle. Your experience is important to us, and we strive to provide excellent service at Diamond Hyundai Palmdale. Please feel free to reach out to us directly so we can address these issues and ensure your satisfaction. We appreciate your input and hope to improve your experience moving forward. Palmdale Hyundai

August 04, 2024

I had an appointment and as I drove in the service person was talking with a person and as I sat in my car for at least 15 minutes he finally came over to assist me. When the appointment was made for the 2 y More

by helenandraybeers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris was my service person.
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Aug 06, 2024 -

Diamond Hyundai Palmdale responded

Thank you for sharing your experience with us. I understand your frustration regarding the wait time and the rattle in your dash. I appreciate you bringing this issue to my attention and I take your feedback seriously. Your concerns regarding the service process are noted, and I strive to make improvements where we can. If you'd like to discuss this further or explore alternative solutions, please feel free to contact me at Diamond Hyundai Palmdale. I'm here to help! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

July 30, 2024

Jess was professional and pleasant when communicating with me. Makes me want to visit the shop but like a medical facility it is not a place you want to be lol More

by sburl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess
Report | Print
Jul 31, 2024 -

Diamond Hyundai Palmdale responded

Thank you for the 5-star review! I appreciate your kind words about our professionalism and pleasant communication. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

July 28, 2024

The girl in office was very efficient and my appt was taken at exact time I was there. Best of all service was fast More

by DURANTLISA44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Jul 30, 2024 -

Diamond Hyundai Palmdale responded

Thank you for choosing Diamond Hyundai Palmdale for your automotive needs! I am delighted to hear about your positive experience with our efficient staff and timely service. I pride ourselves on providing fast and excellent service to all our customers. I look forward to welcoming you back for your next appointment. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

July 27, 2024

Jess is very accommodating and helpful. Like her the best of all your service personnel. More

by KATHY.SMITH.ZIJA
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jess
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Jul 30, 2024 -

Diamond Hyundai Palmdale responded

Thank you, Kathy, for the 5-star review! I'm thrilled to hear that Jess provided you with exceptional service. I truly appreciate your kind words and your loyalty to Diamond Hyundai Palmdale. I look forward to welcoming you back for your next vehicle needs. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

July 27, 2024

My service writer, Chris, was knowledgeable and helpful while my car was in for an oil change. More

by LEEANAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jul 30, 2024 -

Diamond Hyundai Palmdale responded

Thank you for choosing Diamond Hyundai Palmdale for your recent oil change! I'm thrilled to hear that Chris provided you with knowledgeable and helpful service during your visit. I appreciate your kind words and look forward to assisting you again in the future. Drive safely! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

July 21, 2024

Our service representative was courteous, car done as promised. The shuttle driver dropped me off at the mall and picked me up before he went to lunch. More

by LC93536
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
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Jul 23, 2024 -

Diamond Hyundai Palmdale responded

Thank you for choosing Diamond Hyundai Palmdale for your service needs and for taking the time to share your positive experience with us. We're delighted to hear that our team provided you with excellent service, from the courteous service representative to the convenient shuttle service. We look forward to assisting you again in the future! Drive safely! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

July 20, 2024

Waited over 5 hours for an oil change. Was never contacted about car being ready. Called several times to check on progress, was never able to speak to anyone as the phone went to voicemai More

by hellokittyma3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
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Jul 23, 2024 -

Diamond Hyundai Palmdale responded

Thank you for sharing your recent experience with us at Diamond Hyundai Palmdale. Your feedback is valuable, and I appreciate you bringing these issues to my attention. Please feel free to reach out to me directly so I can address your concerns and ensure a smoother experience in the future. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

July 01, 2024

The visit was very poor no help not even on my recalls bad Customer service More

by CHOSENGRAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
Report | Print
Jul 03, 2024 -

Diamond Hyundai Palmdale responded

Thank you for sharing your feedback with us. We are disappointed to hear about your experience. Please reach out to me directly so we can address your concerns and work towards a resolution. We appreciate your feedback. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

June 27, 2024

There unable to find what's causing my car to keep breaking down. It's bin in the shop for rhe same problem probably 6 times now More

by Rpiert1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raul
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Jun 28, 2024 -

Diamond Hyundai Palmdale responded

Thank you for sharing your feedback with us. We understand your frustration with the recurring issue with your car. We value your business and would like to assist you further. Please feel free to reach out to me directly so we can address this concern promptly. We appreciate your feedback and the opportunity to improve your experience. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

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