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Diamond Hyundai Palmdale

Palmdale, CA

4.1
754 Reviews
Shop for a New Hyundai in Palmdale at Diamond Hyundai Palmdale Diamond Hyundai Palmdale carries an impressive selection of new and pre-owned cars, crossovers and SUVs in Palmdale. If you’re looking to lease or finance your next Hyundai, Diamond Hyundai Palmdale has competitive offers on new Hyundai vehicles. Whether you’re looking for a new or pre-owned vehicle or quality service for your Hyundai, Diamond Hyundai Palmdale is your trusted dealership in Palmdale.
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421 Auto Center Dr

Palmdale, CA

93551

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Showing 754 reviews

November 10, 2024

Kal and his team are the absolute best! !! I am always treated like family couldnt imagine going anywhere else.Gabe Rojas showed extraordinary customer service best in the business!! He More

by jewlyas03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Rojas
Nov 13, 2024 -

Diamond Hyundai Palmdale responded

Thank you so much, Julia, for your wonderful review! We truly appreciate your kind words about Kal, Gabe, and the entire Diamond Hyundai Palmdale team. We're thrilled to hear that you felt like family during your experience and that we could make the process stress-free for you. It’s our goal to provide exceptional service and support to customers like you. We’re grateful for your recommendation, and we look forward to assisting you and your family in the future! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

November 09, 2024

It took over 3 hours for an oil change that was scheduled in advance. That is ridiculous scheduling and needs fixed. More

by rodgerscp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
Nov 12, 2024 -

Diamond Hyundai Palmdale responded

Thank you for sharing your experience with us. I understand your frustration with the lengthy wait for your oil change at Diamond Hyundai Palmdale. We appreciate your feedback, as it helps us improve our scheduling processes. If you have further concerns, please feel free to reach out to me directly. We hope to provide you with a better experience in the future. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

November 08, 2024

Great service, friendly staff, and the service manager is very kind! Totally recommend this dealer for device! More

by Travisluvzmouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Nov 12, 2024 -

Diamond Hyundai Palmdale responded

Thank you for the wonderful review! I'm thrilled to hear that you had a great experience with our friendly staff and that our service manager made a positive impression. Your recommendation means a lot to us at Diamond Hyundai Palmdale. I look forward to serving you again in the future! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

November 06, 2024

Gigi was amazing every step of the way. She was able to get me a deal that I wanted from the beginning. Straight to the point and no games! Her personality was even better and made the car More

by renderossalvador2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giullia Lemmers
Nov 07, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your wonderful review! We're thrilled to hear that Gigi made your car buying experience enjoyable and seamless at Diamond Hyundai Palmdale. It's great to know that she was able to get you the deal you wanted without any hassle. We appreciate your feedback and look forward to serving you again in the future! Palmdale Hyundai

November 04, 2024

We love Wendy our sales person! This is the second car we’ve purchased from her in two months! When she got transferred over to the GMC dealer for two weeks, we didn’t know how long More

by revdrthea
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I can’t remember them all the finance manager that we worked with yesterday was great of course I already talked about Wendy, the sales manager gave us all sort of fantastic deals to help us out. And then one of the service guys came by and he was great I
Nov 06, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your wonderful review! We're thrilled to hear that you love Wendy and that you've chosen Diamond Hyundai Palmdale for your car purchases once again. It's fantastic that she provided you with such great service, keeping your needs in mind and ensuring a pressure-free experience. We're grateful for your loyalty and can't wait to assist you again in the future! Palmdale Hyundai

November 03, 2024

Took my Brand new 2024 Kona in for service, This was my cars first oil change and my first experience with Hyundai service. Took it in at 11/1/24 at 3pm because i had a scheduled appointment. My car has ne More

by MichelleSolorzano19
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gess Lopez/ she did not work on my car she was very nice and helpful
Nov 05, 2024 -

Diamond Hyundai Palmdale responded

Thank you for sharing your experience with us. We understand how disappointing it is to receive your brand new 2024 Kona in less than perfect condition after service at Diamond Hyundai Palmdale. Your concerns about the oil leak and the appearance of your vehicle are taken seriously, and we appreciate your feedback. I encourage you to reach out to me directly so we can address this situation appropriately and restore your trust in our services. Please contact me at your earliest convenience, and we will do our best to resolve this issue for you. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

November 02, 2024

Lack of communication, took over a week to fix, Loaner car wasn’t big enough for our family. Was charged for something that should have been covered under warranty. More

by ERIOS0207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gessenia Lopez
Nov 05, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your feedback. I understand your concerns regarding the lack of communication, the delay in repairs, and the issues with the loaner car size and warranty charges. Your experience is important to us, and we appreciate you bringing this to our attention. I encourage you to reach out to me directly so we can discuss this matter in more detail and work towards a resolution. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

October 31, 2024

Had appt for oil change took 2. 50 hrs extremely poor New car 2024 Kona More

by MIKMAR58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know name
Nov 01, 2024 -

Diamond Hyundai Palmdale responded

Thank you for sharing your experience with us. I understand your frustration regarding the service you received. We appreciate your feedback and are committed to improving our service times. If you have any further concerns, please don’t hesitate to reach out to me directly. Your satisfaction is important to us and we want to make sure your concerns are addressed properly. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

October 31, 2024

First oil change service was accomplished quickly and as promised. Friendly customer Service rep explained everything. Thank you. More

by mariecallahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barret Howle
Nov 01, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your wonderful review! We at Diamond Hyundai Palmdale are delighted to hear that your first oil change service was quick and met your expectations. Our team takes pride in providing friendly and informative customer service. I appreciate your feedback and look forward to serving you again! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

October 30, 2024

The service to my car was done great however they never answer the phone and never called to notify you to pick up your car More

by ashleyromero2604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All services associates
Nov 01, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your feedback, Ashley. We’re glad to hear that the service on your car was done well at Diamond Hyundai Palmdale. However, I understand your concerns regarding communication. We value your input and will work on improving our phone response and notification processes. If you have any further questions or need assistance, please feel free to reach out to me directly. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

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