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Diamond Hyundai Palmdale

Palmdale, CA

Overview
Reviews
Vehicles
4.1
754 Reviews
Shop for a New Hyundai in Palmdale at Diamond Hyundai Palmdale Diamond Hyundai Palmdale carries an impressive selection of new and pre-owned cars, crossovers and SUVs in Palmdale. If you’re looking to lease or finance your next Hyundai, Diamond Hyundai Palmdale has competitive offers on new Hyundai vehicles. Whether you’re looking for a new or pre-owned vehicle or quality service for your Hyundai, Diamond Hyundai Palmdale is your trusted dealership in Palmdale.
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421 Auto Center Dr

Palmdale, CA

93551

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Showing 754 reviews

November 15, 2024

The service dept provides great service and takes care of it customers. Could not be happier. More

by RANDI_FAULK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can not remember is his name.
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Nov 18, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with our service department at Diamond Hyundai Palmdale. I strive to take excellent care of our customers, and your feedback motivates us to keep up the good work. I look forward to seeing you again! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

November 13, 2024

Horrible experience. Sales person talked a good game but did not follow through. Finance person failed to have all forms signed rushed the process. More

by rubyjoe13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gabe, Stephanie, Hommon Maghadam
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Nov 15, 2024 -

Diamond Hyundai Palmdale responded

Thank you for sharing your experience with us, Ruby. We understand your concerns and appreciate your feedback regarding the sales and finance process at Diamond Hyundai Palmdale. It’s important to us that our customers feel supported throughout their experience. We encourage you to reach out to us directly so we can address your concerns and work towards a better resolution. Thank you for bringing this to our attention. Palmdale Hyundai

November 13, 2024

I had an 8am appointment I was there first in line at 7:30am. My appointment request was for tire balance / alinement and Recalls and Campaigns. It took 2 hours to be told I needed an alinement which is More

by SEANMC66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barret Howle Service Advisor
Report | Print
Nov 15, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your feedback. I appreciate you bringing this to our attention. At Diamond Hyundai Palmdale, we strive to provide timely and efficient service, and I understand your concern regarding your appointment wait time. Your experience with the length of time for diagnosis and service is important to us, and I encourage you to reach out to me directly so we can discuss this further. We value your input and are here to assist you. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

November 12, 2024

I was being helped by Chris this last time I took my vehicle to the dealer and he was great. He was calling me with updates and statuses rather than me having to call the dealer. Had no complaints about More

by juanP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Raul.
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Nov 14, 2024 -

Diamond Hyundai Palmdale responded

Thank you for sharing your experience with Diamond Hyundai Palmdale. I appreciate your feedback regarding Chris and Raul; it's great to hear they provided excellent customer service during your visit. Your satisfaction is important to me, and I'll make sure to recognize their efforts. If you have any further questions or need assistance in the future, please feel free to reach out. I look forward to serving you again! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

November 12, 2024

I was pleasantly surprised by the friendliness of your staff. I would suggest you provide forks and or spoons for your cup-of-soup. More

by mfinnesgard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barret Howle
Report | Print
Nov 14, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your feedback! I truly appreciate your kind words about our staff at Diamond Hyundai Palmdale. Your suggestion regarding utensils for our cup-of-soup is valuable, and I will take it into consideration. I look forward to welcoming you back soon! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

November 11, 2024

Sammy Salah was excellent from start to finish, he was attentive, courteous, patient and professional. I was treated with respect by management and that made the experience all the more rewarding. My Sa More

by KFABER9246
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Salah,
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Nov 13, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your wonderful review and for choosing Diamond Hyundai Palmdale! We're thrilled to hear that you had such a positive experience with Sammy and our management team. It's fantastic to know you love your Santa Fe. We look forward to serving you again in the future! Palmdale Hyundai

November 11, 2024

Bradley Medrano was an excellent salesperson who took the time to explain the entire process More

by gpminister
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Medrano
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Nov 13, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your wonderful review! We’re thrilled to hear that you had an excellent experience with our salesperson and appreciated the detailed explanations during your process at Diamond Hyundai Palmdale. We look forward to assisting you again in the future! Palmdale Hyundai

November 11, 2024

Gabe was great with the setup and delivery of my Tucson. He made the buying effortless with his knowledge and explanation of the process. I was able to accomplish everything online and get a vehicle with More

by STATOR16
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Manney and Gabriel
Report | Print
Nov 13, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your amazing review! We're thrilled to hear that Gabe provided you with exceptional service during the setup and delivery of your Tucson. It's great to know that his knowledge and thorough explanations made your buying experience effortless. We appreciate your kind words and encourage you to share your experience with others. We look forward to assisting you again at Diamond Hyundai Palmdale! Palmdale Hyundai

November 11, 2024

They were great. Professional. Worked with me understood our needs. Good selection. Would recommend this dealership More

by rbussell719
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jpe, Araceli, Omar
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Nov 13, 2024 -

Diamond Hyundai Palmdale responded

Thank you for the wonderful review! We're thrilled to hear you had a great experience at Diamond Hyundai Palmdale. It's fantastic that our team was able to understand your needs and provide you with a good selection. Your recommendation means a lot to us! We look forward to assisting you again in the future. Palmdale Hyundai

November 11, 2024

That one was very professional and worked very hard to get me the best possible deal More

by rbussell719
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Araceli, Joe, Omar
Report | Print
Nov 13, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your wonderful review! We're thrilled to hear that our team at Diamond Hyundai Palmdale worked hard to secure the best possible deal for you. We take pride in providing professional service and appreciate your recognition. We hope to see you again soon! Palmdale Hyundai

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