Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Diamond Hyundai Palmdale

Palmdale, CA

Overview
Reviews
Vehicles
4.1
767 Reviews
Shop for a New Hyundai in Palmdale at Diamond Hyundai Palmdale Diamond Hyundai Palmdale carries an impressive selection of new and pre-owned cars, crossovers and SUVs in Palmdale. If you’re looking to lease or finance your next Hyundai, Diamond Hyundai Palmdale has competitive offers on new Hyundai vehicles. Whether you’re looking for a new or pre-owned vehicle or quality service for your Hyundai, Diamond Hyundai Palmdale is your trusted dealership in Palmdale.
Contact Dealership

421 Auto Center Dr

Palmdale, CA

93551

Directions

By Type

Showing 768 reviews

December 22, 2023

Sarah porter great and professional. Best Hyundai service in the Area. Everyone is friendly and professional. They are 10 times better than Santa Clarita Branch (horrible). Come to Antel More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Porter
Report | Print
Dec 27, 2023 -

Diamond Hyundai Palmdale responded

Thank you so much for taking time out of your day to share your experience with everyone, Mike. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

December 18, 2023

Customer service , assistance and support was great, also everyone was helpful with all customer services More

by lady_eloise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not good with names saying lady assisted with drop off and pick up and two men assisted with ordering liners for inside my truck and with grip rail and unfortunately I don’t remember the correct name for what I ordered
Report | Print
Dec 19, 2023 -

Diamond Hyundai Palmdale responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

December 18, 2023

Salesman did an incomplete delivery of the vehicle. Missing manual, missing spare key, washed, but not cleaned (mud on the crevices of the truck bed, around the headlights, and wheel wells). Did not bo More

by kg6jxa
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Moe
Report | Print
Dec 19, 2023 -

Diamond Hyundai Palmdale responded

Thank you for your feedback. Here at Diamond Hyundai Palmdale, we pride ourselves on customer satisfaction, and it appears that your recent purchasing experience does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

December 16, 2023

Jonathon was very helpful and responsive, with great follow through. I appreciate that he told me to call him if I have any questions or concerns. More

by cheri6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathon
Report | Print
Dec 19, 2023 -

Diamond Hyundai Palmdale responded

Cheri, thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Jonathon does for Diamond Hyundai Palmdale and our customers. Hope to see you again soon! Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

December 16, 2023

All of the employees there were excellent! They made us feel like we were part of the family. Raul gave us excellent service and great advice. More

by MONICARONNIEVARGAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul
Report | Print
Dec 19, 2023 -

Diamond Hyundai Palmdale responded

Thank you for recognizing your experience at Diamond Hyundai Palmdale. I consider customers as part of our family, and as an extended part of our family, I want you to receive the kind of treatment each of us would want and expect. I look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

December 14, 2023

Good service left the car for a week to repair 2 recalls she offer me a car loaner and always updates me on the car. More

by mikaye13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gess lopez
Report | Print
Dec 15, 2023 -

Diamond Hyundai Palmdale responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

December 13, 2023

Moe was excellent. He found me a car that fit my budget. He even brought it to my house for me to see. More

by SROSS91171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe
Report | Print
Dec 13, 2023 -

Diamond Hyundai Palmdale responded

Thank you for your review. I'm happy to hear that Moe was able to find a great deal on the car that you were looking for. We look forward to seeing you for your first oil change! Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

December 12, 2023

The personal that works for is nice but the answer that I got from one of the service desk about the problem my car have was not the one I spect from him More

by MOCHOQUELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Report | Print
Dec 13, 2023 -

Diamond Hyundai Palmdale responded

Thank you for taking the time to provide our dealership with feedback about your experience. I would like the chance to further understand what happened. Please contact me directly at your earliest convenience so I can resolve your concerns. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

December 11, 2023

No communication from staff, no willingness to acknowledge the lack of communication or accept responsibility for the inability of the customer to contact More

by DELTARHO_US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Look at the work schedule and determine
Report | Print
Dec 13, 2023 -

Diamond Hyundai Palmdale responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

December 09, 2023

Jessica was very helpful keeping me updated on everything. They saw me asap and got my car back to me as quick as they could as well. More

by MGAVA104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Dec 12, 2023 -

Diamond Hyundai Palmdale responded

It’s great to know that Jessica provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

1
...
32
33
34
...
77