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Diamond Hyundai Palmdale

Palmdale, CA

Overview
Reviews
Vehicles
4.2
725 Reviews
Shop for a New Hyundai in Palmdale at Diamond Hyundai Palmdale Diamond Hyundai Palmdale carries an impressive selection of new and pre-owned cars, crossovers and SUVs in Palmdale. If you’re looking to lease or finance your next Hyundai, Diamond Hyundai Palmdale has competitive offers on new Hyundai vehicles. Whether you’re looking for a new or pre-owned vehicle or quality service for your Hyundai, Diamond Hyundai Palmdale is your trusted dealership in Palmdale.
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421 Auto Center Dr

Palmdale, CA

93551

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Showing 725 reviews

November 12, 2023

Each time i have gone in for service, Gess, the lady at the service desk has been incredibly helpful. More

by JAMES@CHARLTONWEEKS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gess
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Nov 14, 2023 -

Diamond Hyundai Palmdale responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

November 12, 2023

All my concerns and questions were answered. Great service!!! Everything was taken care of and I am very grateful and pleased. More

by Daisy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Alvarado
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Nov 14, 2023 -

Diamond Hyundai Palmdale responded

First and foremost, thank you for stopping by to leave this incredible review, Daisy. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that our team assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

November 11, 2023

Service rep Gess Lopez was extremely professional and a pleasure to work with. The men’s room was disgusting though. More

by HARMONR137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gess Lopez
Report | Print
Nov 14, 2023 -

Diamond Hyundai Palmdale responded

I greatly appreciate you providing such honest feedback. Your comments will be reviewed with our team. I will be sure to pass your kind words along to Gess. Take care. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

November 11, 2023

I was told I needed work that was not necessary at this time. I very disappointed with the service . More

by MOMIRISH49
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
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November 11, 2023

I picked up my car in the early evening when it was dark outside. The dealer gave me some instructions very fast and it was hard to see what worked with what. I am now stuck with trying to see how everythin More

by INGRID122
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name
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Nov 14, 2023 -

Diamond Hyundai Palmdale responded

Ingrid, I appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at Diamond Hyundai Palmdale. I invite you to contact me at your earliest convenience so I can learn more and help resolve this situation for you. I hope to hear from you soon. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

November 11, 2023

My visit was great. I had everything necessary explained to me, my wait time, the service being offered, the service results, and any questions I had. I didn’t wait very More

by Lovel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gess Lopez
Report | Print
Nov 14, 2023 -

Diamond Hyundai Palmdale responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

November 10, 2023

Service was awesome. George was super pleasant and efficient. He greeted me in the morning with a huge smile on his face and we had a great conversation about the vehic More

by jmhaynes10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Nov 14, 2023 -

Diamond Hyundai Palmdale responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear George was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

November 08, 2023

Upon arrival for my 9:30 appointment on Monday, I was met at my car by Sarah. She got me in and wrote up the work order right away. I was informed that a part would have to be ordered. Sarah arranged for a l More

by SPIDERRUFFIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Powers
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Nov 09, 2023 -

Diamond Hyundai Palmdale responded

Thank you for leaving us your positive review. I am pleased to hear that you were satisfied with the loaner car Sarah provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

November 04, 2023

Adriana was very professional and informative threw the process very happy with the process . 5 stars More

by borstrobert1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana
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Nov 07, 2023 -

Diamond Hyundai Palmdale responded

Thanks for your awesome review, Robert! I'm very happy to hear that Adriana was of such great help to you. She takes pride in her customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

November 04, 2023

Adriana is an outstanding ambassador for your company. She was very helpful, and patient and I got my service done quickly and efficiently. More

by Enrique Scherer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana
Report | Print
Nov 07, 2023 -

Diamond Hyundai Palmdale responded

Enrique, thank you for the awesome feedback! You're right, Adriana is an excellent service adviser and we appreciate all she does for us! I'm very happy to hear that she was there to provide you with great service. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

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