Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Diamond Hyundai Palmdale

Palmdale, CA

Overview
Reviews
Vehicles
4.1
768 Reviews
Shop for a New Hyundai in Palmdale at Diamond Hyundai Palmdale Diamond Hyundai Palmdale carries an impressive selection of new and pre-owned cars, crossovers and SUVs in Palmdale. If you’re looking to lease or finance your next Hyundai, Diamond Hyundai Palmdale has competitive offers on new Hyundai vehicles. Whether you’re looking for a new or pre-owned vehicle or quality service for your Hyundai, Diamond Hyundai Palmdale is your trusted dealership in Palmdale.
Contact Dealership

421 Auto Center Dr

Palmdale, CA

93551

Directions

By Type

Showing 768 reviews

December 27, 2023

Fantastic service! Gm Sammy was absolutely the best and so was Ges my service advisor, the whole dealer took care of me and went above and beyond for my needs More

by EDACE1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sammy, Edwin, Gess
Report | Print
Jan 02, 2024 -

Diamond Hyundai Palmdale responded

Thank you for the awesome feedback! You're right, Ges is an excellent service advisor and I appreciate all he does for us! I'm very happy to hear that he was there to provide you with great service. It was a pleasure to work with you! Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

December 26, 2023

Sammy was so great and very helpful made it a simple process for my purchase. More

by jgage1719
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy, Edwin
Report | Print
Dec 28, 2023 -

Diamond Hyundai Palmdale responded

What an enjoyable review to read! It is reassuring to know Sammy provided you with a hassle-free and great shopping experience. Diamond Hyundai Palmdale’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

December 25, 2023

Service staff is usually courteous but regardless of the staff, the service is always slow and they always seem to forget to reset my oil indicator back to 100%. More

by Recent buyer
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Dec 27, 2023 -

Diamond Hyundai Palmdale responded

Thank you for taking the time to leave us your review. It seems that we came up short in meeting your expectations, and that is not the customer service that we seek to provide. I would appreciate hearing more about your experiences in our service center so that we may work together to make amends. Please contact me at your earliest convenience. I hope to hear from you soon. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

December 25, 2023

Very pleasant people and atmosphere. Helpful throughout the entire process. I definitely recommend this dealership. More

by lushawnyadedman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moises chamberlain
Report | Print
Dec 28, 2023 -

Diamond Hyundai Palmdale responded

Your review brightened my day! Thank you for sharing your positive experience, and I'd love to have you back at our dealership. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

December 24, 2023

I brought my car in on Tuesday and didn’t get it back until Friday and when I did, not everything that needed to be done was done. My tire, which I asked them specifically to check, blew out when I got h More

by SMINTZ77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I forgot her name
Report | Print
Dec 26, 2023 -

Diamond Hyundai Palmdale responded

I have seen this review and I am concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact me to get in touch so we can work towards an understanding. Thank you. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

December 24, 2023

Bought a used truck, had a couple of problems, dealer promised to fix ASAP, next day I took the truck in right away had problems with staff, I was told o was going to get a call back with an answer. it’s More

by j_c93550
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ashlie, Raul,
Report | Print
Dec 26, 2023 -

Diamond Hyundai Palmdale responded

I’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what I strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

December 24, 2023

Friendly and helpful. They made sure I was kept up to date on my car More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Report | Print
Dec 28, 2023 -

Diamond Hyundai Palmdale responded

Thank you so much for this lovely review, Bill! I feel so grateful that you chose to come to our dealership. It's wonderful to hear that our staff was helpful during your visit. If you have any questions, please don't hesitate to reach out to me again. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

December 23, 2023

This is a great dealer! The service from Jonathan Perez was excellent, really good! He allowed me to buy a car from them at a slightly higher price than other dealers. If it More

by chenmao816
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Perez
Report | Print
Dec 28, 2023 -

Diamond Hyundai Palmdale responded

Thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Diamond Hyundai Palmdale! If there is anything else we can do for you, please feel free to give us a call. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

December 23, 2023

Quick and easy experience. Just went for maintenance. Other stuff was checked and they informed me that I can get my lights serviced but after the holiday would be best because More

by Cameron.stelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah? Can’t recall her name but she and the rest of service were fantastic
Report | Print
Dec 28, 2023 -

Diamond Hyundai Palmdale responded

Cameron, I'm glad to hear that your service visit went so well. It's always great to hear from our customers and I appreciate you taking the time to give us feedback. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

December 22, 2023

Car worse than before I took it in to get service. Three times I had to take my car back after a repair because something wasn’t hook back up correctly. More

by Chuckydrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Report | Print
Dec 26, 2023 -

Diamond Hyundai Palmdale responded

It appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. If you would like to discuss this issue in more detail, please give me a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you. Sammy Kobeissi - GM Diamond Hyundai Palmdale skobeissi@daliaauto.com (760) 567-0743

1
...
31
32
33
...
77