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Diamond Hyundai Palmdale

Palmdale, CA

Overview
Reviews
Vehicles
4.1
754 Reviews
Shop for a New Hyundai in Palmdale at Diamond Hyundai Palmdale Diamond Hyundai Palmdale carries an impressive selection of new and pre-owned cars, crossovers and SUVs in Palmdale. If you’re looking to lease or finance your next Hyundai, Diamond Hyundai Palmdale has competitive offers on new Hyundai vehicles. Whether you’re looking for a new or pre-owned vehicle or quality service for your Hyundai, Diamond Hyundai Palmdale is your trusted dealership in Palmdale.
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421 Auto Center Dr

Palmdale, CA

93551

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Showing 754 reviews

November 28, 2024

If I could do zero I would. I had an appointment at 8am, I arrived early with my 3 kids thinking it would be like 30 mins max for an oil change! I didn’t get out of there until More

by Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Some lady - I don’t remember name
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Dec 02, 2024 -

Diamond Hyundai Palmdale responded

Thank you for sharing your experience with us. We understand your frustration regarding the lengthy wait and the lack of communication during your visit to Diamond Hyundai Palmdale. We appreciate your feedback, and we encourage you to reach out directly so we can address your concerns and improve our service. Your satisfaction is important to us, and we want to ensure a better experience in the future. Palmdale Hyundai

November 27, 2024

The person attending us seemed like they were drunk or high. Our car sat waiting for an oil change for 3 hours before someone started to work on it. We had an appointment and still waited a lot longer tha More

by gabeandkay13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure her name. She works in the servicing department.
Report | Print
Dec 02, 2024 -

Diamond Hyundai Palmdale responded

Thank you for sharing your experience with us. It’s important that our customers receive timely and professional service at Diamond Hyundai Palmdale. We appreciate your feedback regarding the oil change delay and the service provided. Please contact us directly to discuss your concerns further, as we want to ensure a better experience for you in the future. Palmdale Hyundai

November 26, 2024

I worked with Jacob, who was fantastic to deal with. He made getting a new car fun and super easy. More

by dorisholl007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob
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Dec 01, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your kind words! We’re thrilled to hear that Jacob made your experience enjoyable and easy at Diamond Hyundai Palmdale. We appreciate your feedback and hope to see you again for your next vehicle purchase! Palmdale Hyundai

November 26, 2024

Very friendly and helpful staff. Would recommend to other people. The facility is very clean More

by Tuffymax68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy
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Dec 01, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your wonderful review! We truly appreciate your kind words about our friendly and helpful staff at Diamond Hyundai Palmdale. It's great to hear that you found our facility clean and recommend us to others. We look forward to serving you again in the future! Palmdale Hyundai

November 26, 2024

Had appointment at 8am. Called 3 times, no answer. On 3rd try receptionist transferred my call to service technician’s voicemail. Decided to show up at dealership at around More

by Denisesolorio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barret
Report | Print
Dec 02, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your feedback, Denise. We understand how frustrating it must have been to experience the lack of communication regarding your appointment at Diamond Hyundai Palmdale. We aim to provide excellent service, and it's clear we missed the mark in your case. We invite you to contact us directly so we can address your concerns and work towards a resolution. Your feedback is important to us as we strive to improve our service. Palmdale Hyundai

November 25, 2024

Might have got lucky but very easy drop off and pick up. Was notified ahead of schedule work was complete. Hoping it will be go to dealership in the future More

by JAGLANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barret
Report | Print
Nov 26, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your wonderful review! We're thrilled to hear that your drop-off and pick-up experience at Diamond Hyundai Palmdale was easy and that we communicated effectively about the completion of your service. We look forward to serving you again in the future! Palmdale Hyundai

November 24, 2024

Smooth and Easy Love my car! Thank you Julia! It was a Great Experience! Thanks More

by theresamunerlyn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julia
Report | Print
Nov 25, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your wonderful review! We're thrilled to hear that you love your car and had a great experience with us at Diamond Hyundai Palmdale. Julia will be delighted to know she made a positive impact during your visit. We look forward to seeing you again soon! Palmdale Hyundai

November 22, 2024

The customer service is always great walked in with no appointment and they were very kind and was able to squeeze me in. I thought I was going to have to wait for a little while due to the fact I did not More

by RANDI_FAULK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry. I don’t remember the name.
Report | Print
Nov 25, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your kind words! We truly appreciate your feedback about your experience at Diamond Hyundai Palmdale. It's great to hear that our service department was able to accommodate you without an appointment. We strive to provide excellent customer service, and your acknowledgment means a lot to us. We look forward to serving you again in the future! Palmdale Hyundai

November 22, 2024

I walked in with no appt and I was able to get some fixed. I was expecting to wait for a little while due to not have an appt but that was not the case. They are always very kind and have great custome More

by RANDI_FAULK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I am sorry. I don’t remember the name.
Report | Print
Nov 25, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your wonderful review! We’re thrilled to hear that you received prompt service at Diamond Hyundai Palmdale, even without an appointment. Our team strives to provide great customer service, and we appreciate your kind words. We look forward to seeing you again in the future! Palmdale Hyundai

November 15, 2024

I am totally satisfied. The staff was very professional and customer friendly. Also he offered me a another service I did not think of. More

by taeilkim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barret Howle
Report | Print
Nov 18, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience at Diamond Hyundai Palmdale. Our team takes pride in providing professional and friendly service, and I'm glad that we could offer you additional services you found valuable. I look forward to serving you again in the future! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

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