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Diamond Hyundai Palmdale

Palmdale, CA

Overview
Reviews
Vehicles
4.2
725 Reviews
Shop for a New Hyundai in Palmdale at Diamond Hyundai Palmdale Diamond Hyundai Palmdale carries an impressive selection of new and pre-owned cars, crossovers and SUVs in Palmdale. If you’re looking to lease or finance your next Hyundai, Diamond Hyundai Palmdale has competitive offers on new Hyundai vehicles. Whether you’re looking for a new or pre-owned vehicle or quality service for your Hyundai, Diamond Hyundai Palmdale is your trusted dealership in Palmdale.
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421 Auto Center Dr

Palmdale, CA

93551

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Showing 725 reviews

January 15, 2024

Gess was helpful and courteous throughout, the repairs were well done, and I didn't have to wait for anything. More

by john.schilling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gess
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Jan 20, 2024 -

Diamond Hyundai Palmdale responded

Thank you so much for taking the time to write such great feedback, John. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Gess was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

January 13, 2024

Very customer friendly. No high pressure. Bent over backwards to address my needs highly recommend them for your next car purchase. More

by DUFFY.MEES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathan Perez.
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Jan 18, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your wonderful feedback, Duffy. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Nathan Litt - Sales Manager nlitt@daliaauto.com 661-274-7250

January 13, 2024

2 days to find out can’t do the job; got it done with local shop in 2 hours. Parts department said parts were not oem , they were ordered from Hyundai with vin , then I asked why don’t you get the parts More

by NeverBuyingHyundaiAgain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Jan 17, 2024 -

Diamond Hyundai Palmdale responded

I'm disappointed to hear about your experience, and I'd like to understand more about it. Please contact me so we can work towards a resolution. I look forward to hearing from you. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

January 13, 2024

raul was outstanding, explained everything and i got my back very quickly. thank you sir More

by RAIDERREN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul
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Jan 18, 2024 -

Diamond Hyundai Palmdale responded

It is great to hear about your recent experience. I will certainly pass on your feedback to Raul as he will be happy to hear it! We look forward to working with you again in the future! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

January 12, 2024

DEALER TREATED US VERY GOOD AND TOOK TIME WITH US DURING THE PURCHASE OF THE CA More

by MA.RJ_OROZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sale personal & finance personal
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Jan 17, 2024 -

Diamond Hyundai Palmdale responded

Hi, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Nathan Litt - Sales Manager nlitt@daliaauto.com 661-274-7250

January 12, 2024

I did not have an appointment, but they still took care of our car and fix the issues More

by FRYERYAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gess
Report | Print
Jan 18, 2024 -

Diamond Hyundai Palmdale responded

We appreciate your kind words. I am glad that we could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

January 12, 2024

Jess was very helpful and responsive at every step. She was able to answer all questions. More

by sonjasquires
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess
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Jan 18, 2024 -

Diamond Hyundai Palmdale responded

Thanks for your outstanding review! I'm very happy to hear that Jess was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

January 12, 2024

Service Rep Raul was outstanding, couldn't ask for better! My only issue/complaint is 2+hrs for a simple oil change, tire rotation and basic inspection is pretty excessive (perhaps understandable i More

by dwfromca
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul
Report | Print
Jan 18, 2024 -

Diamond Hyundai Palmdale responded

Thank you for writing about your visit with us. I am happy to hear that Raul was able to provide you with the great customer service we strive to deliver to each of our guests. Feel free to contact me to discuss questions or concerns about your oil change. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

January 12, 2024

Great customer service. I though $50 to install wiper blades was a little high. Great wash job! More

by GRUSSVONDORANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lopes
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Jan 18, 2024 -

Diamond Hyundai Palmdale responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to contact me if you’d like to discuss anything in greater detail. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

January 11, 2024

Communication between the Service Advisor, mechanic and myself was horrible. I had an appointment for a regular oil change, nothing complicated. The oil change took 2 1/2 hours, while I waited inside. I as More

by Benny.baladez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Jan 16, 2024 -

Diamond Hyundai Palmdale responded

Benny, we appreciate this feedback about your experience with us. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

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