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Diamond Hyundai Palmdale

Palmdale, CA

4.2
725 Reviews
Shop for a New Hyundai in Palmdale at Diamond Hyundai Palmdale Diamond Hyundai Palmdale carries an impressive selection of new and pre-owned cars, crossovers and SUVs in Palmdale. If you’re looking to lease or finance your next Hyundai, Diamond Hyundai Palmdale has competitive offers on new Hyundai vehicles. Whether you’re looking for a new or pre-owned vehicle or quality service for your Hyundai, Diamond Hyundai Palmdale is your trusted dealership in Palmdale.
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421 Auto Center Dr

Palmdale, CA

93551

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Showing 725 reviews

January 21, 2024

only one associate was handling all customers took 1/2 hr to do paperwork.lot of distractions for the associate. More

by bhia1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
sarah powers
Jan 24, 2024 -

Diamond Hyundai Palmdale responded

Thank you for taking the time to leave us your review. It seems that we came up short in meeting your expectations, and that is not the customer service that we seek to provide. I would appreciate hearing more about this issue so that we may work to ensure this is not a reoccurring experience for our guests. Please contact me at your earliest convenience. I hope to hear from you soon. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

January 20, 2024

Great service from our sales associate Joseph and his manager. We are very happy with our new vehicle and Joseph is helping with getting anything set up afterwards and always offers to help if we need an More

by LJALBIN24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Beccera and manager Nate
Jan 24, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Nathan Litt - Sales Manager nlitt@daliaauto.com 661-274-7250

January 20, 2024

My fuel injector went out in my engine unexpectedly when driving home to Ridgecrest from LAX. After 40 hours with no sleep, I was able to come in at 7:30 and Gess was immediately helpful, even with my unnec More

by svwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gess
Jan 24, 2024 -

Diamond Hyundai Palmdale responded

We really appreciate your feedback. I love hearing from our customers and thank you for choosing us for your automotive needs. I hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

January 20, 2024

The service was educational and free. What could be better? The service department found an optionable road noise device that was turned on when I purchased the vehicle. More

by jgayres001
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
All
Jan 24, 2024 -

Diamond Hyundai Palmdale responded

Thank you so much for sharing your positive experience with us! I am thrilled to hear that you had a great time at our business. Your kind words mean the world to us, and we can't wait to see you again. Nathan Litt - Sales Manager nlitt@daliaauto.com 661-274-7250

January 19, 2024

Adriana is always polite and honest and have the answers for our needs when you needed, explaining everything before work in the car thanks Adriana keep the good work More

by jerryelpiojo
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Adriana
Jan 24, 2024 -

Diamond Hyundai Palmdale responded

Thank you for this amazing review! We really appreciate your business, Jerry. Nathan Litt - Sales Manager nlitt@daliaauto.com 661-274-7250

January 18, 2024

Adriana was amazing and very courteous. She is very knowledgeable about the services and repairs being done to my vehicle and was also very patient with another customer who was before me a More

by maafalalopez
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Adriana Alvarado-Ramirez
Jan 23, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

January 18, 2024

Great experience with the service department at Diamond Hyundai in Palmdale. Gess Lopez was exceptional and exceeded all expectations. Clear and exact explanations and communications. Speedy service. Broug More

by OCHAO9694
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gess Lopez
Jan 23, 2024 -

Diamond Hyundai Palmdale responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

January 17, 2024

Great customer service! Jess was very pleasant to work with. My vehicle was ready when stated More

by KAREN_TITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess
Jan 22, 2024 -

Diamond Hyundai Palmdale responded

Hi Karen, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Diamond Hyundai Palmdale. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

January 17, 2024

They really don't know how to treat customers. And they want you to buy a new ar from them. More

by Terry Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adriana
Jan 19, 2024 -

Diamond Hyundai Palmdale responded

Thank you for sharing this review regarding your experience with us, Terry. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Nathan Litt - Sales Manager nlitt@daliaauto.com 661-274-7250

January 15, 2024

Everything went really well and faster than anticipated. The lovely lady at the desk was very friendly and efficient. More

by DRIES.UTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
Jan 20, 2024 -

Diamond Hyundai Palmdale responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

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