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Diamond Hyundai Palmdale

Palmdale, CA

Overview
Reviews
Vehicles
4.2
725 Reviews
Shop for a New Hyundai in Palmdale at Diamond Hyundai Palmdale Diamond Hyundai Palmdale carries an impressive selection of new and pre-owned cars, crossovers and SUVs in Palmdale. If you’re looking to lease or finance your next Hyundai, Diamond Hyundai Palmdale has competitive offers on new Hyundai vehicles. Whether you’re looking for a new or pre-owned vehicle or quality service for your Hyundai, Diamond Hyundai Palmdale is your trusted dealership in Palmdale.
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421 Auto Center Dr

Palmdale, CA

93551

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Showing 725 reviews

January 30, 2024

This is my third time coming to this location, and they have held my car for numerous days for an appointment due to overbooking. They also failed to order the part for my door after calling several times More

by melaniejarbeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not Applicable/Sara/Mechanics
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Feb 01, 2024 -

Diamond Hyundai Palmdale responded

We’d like to thank you for sharing details of your recent experience at our dealership, Melanie. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so we can discuss your experience in more detail. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

January 30, 2024

The staff was knowledgeable, efficient and professional. My car was taken care of in a timely manner. More

by lezah88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Powers
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Feb 02, 2024 -

Diamond Hyundai Palmdale responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Diamond Hyundai Palmdale, we value our customers and we look forward to seeing you down the road. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

January 29, 2024

Adriana was very helpful and a pleasure to work with. Great customer experience, only waited about 2 hours. More

by Geno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana
Report | Print
Jan 31, 2024 -

Diamond Hyundai Palmdale responded

Thanks for your outstanding review, Geno! I'm very happy to hear that Adriana was of such help to you. I strive to provide excellent customer service, and I'm glad that this was the case for you! Please let me know if there's anything else I can do for you. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

January 27, 2024

Honestly I just took my car to a 3rd master mechanic and for the 3rd time they all said the same thing that it's the low end knocking which is the part that is covered under warranty and your service depart More

by ericccfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raul
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Jan 30, 2024 -

Diamond Hyundai Palmdale responded

Eric, I appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

January 27, 2024

Unlike many other shops in town, they returned my car clean. I am happy with the results I received. More

by robert@penroseandassociates.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
sarah
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Jan 31, 2024 -

Diamond Hyundai Palmdale responded

Robert, thank you for writing such a great review about our dealership! I appreciate the feedback and I am pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. I look forward to seeing you again. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

January 24, 2024

Everyone that works in the service Department gives 100% to your satisfaction.Raul was fabulous. More

by JEFFREY.ROSENBLUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul
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January 23, 2024

I did a lease buy out with the dealer. The buy out amount did not match the amount i got direct for Hyundai. Dealer told me to contact Hyundai I did Dealers number are not correct. There a More

by dvanwert4735
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
MO, Manager
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Jan 25, 2024 -

Diamond Hyundai Palmdale responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Nathan Litt - Sales Manager nlitt@daliaauto.com 661-274-7250

January 22, 2024

I've done all my oil changes at Diamond Hyundai and I'll continue because of their great service. More

by OSKAR5975AA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GESS
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Jan 25, 2024 -

Diamond Hyundai Palmdale responded

Thank you for taking the time to share your feedback, Oskar. Each employee is a valued member of the Diamond Hyundai Palmdale team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

January 21, 2024

Very helpful and was able to get the car that I wanted. The experience was overall great. More

by MichelleSolorzano19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Perez
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Jan 24, 2024 -

Diamond Hyundai Palmdale responded

Thank you for taking the time to write this 5-star review, Michelle. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you wanted. Please keep us in mind for your future auto needs, as our team is always here to assist you. Nathan Litt - Sales Manager nlitt@daliaauto.com 661-274-7250

January 21, 2024

Adriana was a great service rep. My car definately ran better after oil and filter change...however the price quoted on the phone was 1/2 the out the door cost. More

by carlamet123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrianna
Report | Print
Jan 24, 2024 -

Diamond Hyundai Palmdale responded

Thank you for visiting Diamond Hyundai Palmdale’s service department, Carla. I am glad that we could provide an overall positive experience and appreciate your feedback. We appreciate any and all feedback as it allows us to improve our service to ensure future satisfaction. Please let me know if there is anything else we can do for you. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

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