Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Diamond Hyundai Palmdale

Palmdale, CA

Overview
Reviews
Vehicles
4.0
880 Reviews
Shop for a New Hyundai in Palmdale at Diamond Hyundai Palmdale Diamond Hyundai Palmdale carries an impressive selection of new and pre-owned cars, crossovers and SUVs in Palmdale. If you’re looking to lease or finance your next Hyundai, Diamond Hyundai Palmdale has competitive offers on new Hyundai vehicles. Whether you’re looking for a new or pre-owned vehicle or quality service for your Hyundai, Diamond Hyundai Palmdale is your trusted dealership in Palmdale.
Contact Dealership

421 Auto Center Dr

Palmdale, CA

93551

Directions

By Type

Showing 880 reviews

October 13, 2024

I think the service was comfortable experience, but I would like more contact for when service is needed. I don’t put a lot of miles on my truck and this first service in 10 months I was informed that th More

by wgarri5454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gess
Report | Print
Oct 15, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your feedback! We appreciate your thoughts on your recent experience at Diamond Hyundai Palmdale. It's great to hear that you found the service comfortable. We understand the importance of communication regarding your truck's servicing needs. It's important for us to keep our customers informed, especially when it comes to maintenance schedules. Please feel free to reach out to us anytime if you have questions or need assistance; we're here to help! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

October 13, 2024

Good done ok no worries Thank you for everything till next time again All the best More

by LEONARDGASCON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer service
Report | Print
Oct 15, 2024 -

Diamond Hyundai Palmdale responded

Thank you so much for your kind words! We're glad to hear that you had a positive experience with us at Diamond Hyundai Palmdale. We look forward to seeing you again next time. All the best! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

October 12, 2024

I would give a minus 0 stars if I could. Worst dealership I’ve ever been to in my 50 years of buying cars. They are unethical, disrespectful and just plain rude. The way they handle customer More

by dianezagoria
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Moises, Javier, Nick, Omar, Homman and Tony (manager)
Report | Print
Oct 15, 2024 -

Diamond Hyundai Palmdale responded

Thank you for sharing your experience with us. We appreciate your feedback and understand your concerns regarding the follow-up process after your purchase at Diamond Hyundai Palmdale. It’s disappointing to hear about the difficulties you faced with the contract and communication. We strive to uphold high standards for customer service, and it appears we fell short in your situation. We encourage you to reach out to us directly so we can address this matter further and work towards a resolution. Your satisfaction is important to us, and we would like the opportunity to make things right. Palmdale Hyundai

October 11, 2024

I want to thanks diamond Hyundai for giving me an opportunity to finance my vehicle. More

by Fantoma1959@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe Rojas
Report | Print
Oct 14, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience financing your vehicle with us at Diamond Hyundai Palmdale. We appreciate your support and look forward to serving you again in the future! Palmdale Hyundai

October 05, 2024

The service department need to be more accommodating. Car was ready had to look for my car it was in back lot. Not nice More

by SMARTMART44
Service Communication
Recommend Dealer
No
Employees Worked With
Garret howle
Report | Print
Oct 08, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your feedback. I understand your concern about the service experience at Diamond Hyundai Palmdale, especially regarding the location of your car. I appreciate you bringing this to my attention and will work to improve our communication and accommodations in the future. If you have any further concerns, please feel free to reach out to me directly. We value your input and look forward to serving you better next time. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

October 05, 2024

Fabulous fantastic deals thank goodness appreciate your support helping me with car of my dreams thank appreciated- More

by helenmoore0210
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moses
Report | Print
Oct 08, 2024 -

Diamond Hyundai Palmdale responded

Thank you so much for your wonderful review! We're thrilled to hear that you found the car of your dreams at Diamond Hyundai Palmdale. Your appreciation means a lot to us, and we're glad we could support you in your journey. We look forward to seeing you again soon! Palmdale Hyundai

October 04, 2024

Always amazing customer service. Friendly staff car is always ready when they say it's going to be ready More

by deshawnbd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BARRET
Report | Print
Oct 07, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your wonderful review! We're thrilled to hear that you consistently enjoy amazing customer service at Diamond Hyundai Palmdale and appreciate our friendly staff. It's our goal to have your vehicle ready right on time, and we're glad to see that reflected in your experience. We look forward to serving you again soon! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

October 04, 2024

Sold me a tire I didn’t want. They installed it and then asked me to pay before consulting with me More

by Hdeleon63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Report | Print
Oct 07, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your feedback. I understand your experience regarding the tire purchase and installation was not as expected. We value your input as it helps us improve our service at Diamond Hyundai Palmdale. Please reach out to me directly so I can address your concerns and find a resolution. Your satisfaction is important to us. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

October 02, 2024

Very helpful , efficient and Kind. This was my first time to this location 100% the best service . More

by MY3HUMANSANDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure , everyone was pleasant
Report | Print
Oct 04, 2024 -

Diamond Hyundai Palmdale responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a positive experience during your first visit to Diamond Hyundai Palmdale. Our team strives to provide helpful and efficient service, and your kind words affirm our efforts. We look forward to welcoming you back next time! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

October 01, 2024

The dealership itself is fine, but the service department was below standards. The service department didn’t provide updates on the status of my car and ended up keeping it for a month. I’m thankful I had a More

by seapetit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raul
Report | Print
Oct 03, 2024 -

Diamond Hyundai Palmdale responded

Thank you for sharing your experience with us. I understand how important timely updates and communication are, especially when your vehicle is in service for an extended period. It seems I missed your initial attempt to reach me, please feel free to reach out to me directly again so I can address your concerns further. Your feedback is valuable, and we appreciate the opportunity to improve our service. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

1
...
19
20
21
...
88