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Diamond Hyundai Palmdale

Palmdale, CA

4.0
880 Reviews
Shop for a New Hyundai in Palmdale at Diamond Hyundai Palmdale Diamond Hyundai Palmdale carries an impressive selection of new and pre-owned cars, crossovers and SUVs in Palmdale. If you’re looking to lease or finance your next Hyundai, Diamond Hyundai Palmdale has competitive offers on new Hyundai vehicles. Whether you’re looking for a new or pre-owned vehicle or quality service for your Hyundai, Diamond Hyundai Palmdale is your trusted dealership in Palmdale.
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421 Auto Center Dr

Palmdale, CA

93551

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Showing 880 reviews

November 04, 2024

We love Wendy our sales person! This is the second car we’ve purchased from her in two months! When she got transferred over to the GMC dealer for two weeks, we didn’t know how long More

by revdrthea
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I can’t remember them all the finance manager that we worked with yesterday was great of course I already talked about Wendy, the sales manager gave us all sort of fantastic deals to help us out. And then one of the service guys came by and he was great I
Nov 06, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your wonderful review! We're thrilled to hear that you love Wendy and that you've chosen Diamond Hyundai Palmdale for your car purchases once again. It's fantastic that she provided you with such great service, keeping your needs in mind and ensuring a pressure-free experience. We're grateful for your loyalty and can't wait to assist you again in the future! Palmdale Hyundai

November 03, 2024

Took my Brand new 2024 Kona in for service, This was my cars first oil change and my first experience with Hyundai service. Took it in at 11/1/24 at 3pm because i had a scheduled appointment. My car has ne More

by MichelleSolorzano19
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gess Lopez/ she did not work on my car she was very nice and helpful
Nov 05, 2024 -

Diamond Hyundai Palmdale responded

Thank you for sharing your experience with us. We understand how disappointing it is to receive your brand new 2024 Kona in less than perfect condition after service at Diamond Hyundai Palmdale. Your concerns about the oil leak and the appearance of your vehicle are taken seriously, and we appreciate your feedback. I encourage you to reach out to me directly so we can address this situation appropriately and restore your trust in our services. Please contact me at your earliest convenience, and we will do our best to resolve this issue for you. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

November 02, 2024

Lack of communication, took over a week to fix, Loaner car wasn’t big enough for our family. Was charged for something that should have been covered under warranty. More

by ERIOS0207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gessenia Lopez
Nov 05, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your feedback. I understand your concerns regarding the lack of communication, the delay in repairs, and the issues with the loaner car size and warranty charges. Your experience is important to us, and we appreciate you bringing this to our attention. I encourage you to reach out to me directly so we can discuss this matter in more detail and work towards a resolution. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

October 31, 2024

First oil change service was accomplished quickly and as promised. Friendly customer Service rep explained everything. Thank you. More

by mariecallahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barret Howle
Nov 01, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your wonderful review! We at Diamond Hyundai Palmdale are delighted to hear that your first oil change service was quick and met your expectations. Our team takes pride in providing friendly and informative customer service. I appreciate your feedback and look forward to serving you again! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

October 31, 2024

Had appt for oil change took 2. 50 hrs extremely poor New car 2024 Kona More

by MIKMAR58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know name
Nov 01, 2024 -

Diamond Hyundai Palmdale responded

Thank you for sharing your experience with us. I understand your frustration regarding the service you received. We appreciate your feedback and are committed to improving our service times. If you have any further concerns, please don’t hesitate to reach out to me directly. Your satisfaction is important to us and we want to make sure your concerns are addressed properly. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

October 30, 2024

The service to my car was done great however they never answer the phone and never called to notify you to pick up your car More

by ashleyromero2604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All services associates
Nov 01, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your feedback, Ashley. We’re glad to hear that the service on your car was done well at Diamond Hyundai Palmdale. However, I understand your concerns regarding communication. We value your input and will work on improving our phone response and notification processes. If you have any further questions or need assistance, please feel free to reach out to me directly. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

October 30, 2024

I always have excellent service with Diamond Hyundai Palmdale. My Kona had a transmission issue and there was some trouble ordering the part needed. Had my vehicle back in a week and I had expected it t More

by KATVAIL27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barret
Nov 01, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your kind words! I'm thrilled to hear that your experience with Diamond Hyundai Palmdale was excellent and that we were able to resolve the transmission issue with your Kona in a timely manner. It's great to know that Barret provided you with the answers and recommendations you needed. I appreciate your trust in us and look forward to assisting you again in the future! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

October 27, 2024

Diamond Hyundai Palmdale always has great service! The staff who work there are friendly and I never have to worry about my car. More

by Lzrd324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My service manager was very friendly.
Oct 29, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your kind words! I truly appreciate your feedback about the great service and friendly staff at Diamond Hyundai Palmdale. It's wonderful to hear that you feel confident about your car's care with us. I look forward to serving you again in the future! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

October 27, 2024

Wonderful service! Bradley put me in the best vehicle for my needs. It’s beautiful on the outside and very well designed on the inside, very comfortable. Fun to drive a More

by ztbravo55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Everyone
Oct 29, 2024 -

Diamond Hyundai Palmdale responded

Thank you so much for your wonderful review! We're thrilled to hear that Bradley was able to help you find the perfect vehicle that suits your needs. At Diamond Hyundai Palmdale, we take pride in offering cars that not only look great but also provide comfort and safety. We appreciate your support and hope to see you again soon for all your automotive needs! Enjoy your ride! Palmdale Hyundai

October 26, 2024

Gigi was fantastic, I'm happy with everything! I love my Elantra Sport, very fun. More

by Cindy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gigi
Oct 29, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your wonderful review! We're thrilled to hear that Gigi provided a fantastic experience for you and that you're loving your Elantra Sport. It's always great to hear when our customers enjoy their new vehicles. We appreciate you choosing Diamond Hyundai Palmdale and look forward to seeing you next time. Enjoy your Elantra Sport! Palmdale Hyundai

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