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Diamond Hyundai Palmdale

Palmdale, CA

Overview
Reviews
Vehicles
4.0
879 Reviews
Shop for a New Hyundai in Palmdale at Diamond Hyundai Palmdale Diamond Hyundai Palmdale carries an impressive selection of new and pre-owned cars, crossovers and SUVs in Palmdale. If you’re looking to lease or finance your next Hyundai, Diamond Hyundai Palmdale has competitive offers on new Hyundai vehicles. Whether you’re looking for a new or pre-owned vehicle or quality service for your Hyundai, Diamond Hyundai Palmdale is your trusted dealership in Palmdale.
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421 Auto Center Dr

Palmdale, CA

93551

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Showing 879 reviews

November 26, 2024

I worked with Jacob, who was fantastic to deal with. He made getting a new car fun and super easy. More

by dorisholl007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob
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Dec 01, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your kind words! We’re thrilled to hear that Jacob made your experience enjoyable and easy at Diamond Hyundai Palmdale. We appreciate your feedback and hope to see you again for your next vehicle purchase! Palmdale Hyundai

November 26, 2024

Very friendly and helpful staff. Would recommend to other people. The facility is very clean More

by Tuffymax68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy
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Dec 01, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your wonderful review! We truly appreciate your kind words about our friendly and helpful staff at Diamond Hyundai Palmdale. It's great to hear that you found our facility clean and recommend us to others. We look forward to serving you again in the future! Palmdale Hyundai

November 26, 2024

Had appointment at 8am. Called 3 times, no answer. On 3rd try receptionist transferred my call to service technician’s voicemail. Decided to show up at dealership at around More

by Denisesolorio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barret
Report | Print
Dec 02, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your feedback, Denise. We understand how frustrating it must have been to experience the lack of communication regarding your appointment at Diamond Hyundai Palmdale. We aim to provide excellent service, and it's clear we missed the mark in your case. We invite you to contact us directly so we can address your concerns and work towards a resolution. Your feedback is important to us as we strive to improve our service. Palmdale Hyundai

November 25, 2024

Might have got lucky but very easy drop off and pick up. Was notified ahead of schedule work was complete. Hoping it will be go to dealership in the future More

by JAGLANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barret
Report | Print
Nov 26, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your wonderful review! We're thrilled to hear that your drop-off and pick-up experience at Diamond Hyundai Palmdale was easy and that we communicated effectively about the completion of your service. We look forward to serving you again in the future! Palmdale Hyundai

November 24, 2024

Smooth and Easy Love my car! Thank you Julia! It was a Great Experience! Thanks More

by theresamunerlyn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julia
Report | Print
Nov 25, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your wonderful review! We're thrilled to hear that you love your car and had a great experience with us at Diamond Hyundai Palmdale. Julia will be delighted to know she made a positive impact during your visit. We look forward to seeing you again soon! Palmdale Hyundai

November 15, 2024

I am totally satisfied. The staff was very professional and customer friendly. Also he offered me a another service I did not think of. More

by taeilkim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barret Howle
Report | Print
Nov 18, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience at Diamond Hyundai Palmdale. Our team takes pride in providing professional and friendly service, and I'm glad that we could offer you additional services you found valuable. I look forward to serving you again in the future! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

November 15, 2024

The service dept provides great service and takes care of it customers. Could not be happier. More

by RANDI_FAULK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can not remember is his name.
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Nov 18, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with our service department at Diamond Hyundai Palmdale. I strive to take excellent care of our customers, and your feedback motivates us to keep up the good work. I look forward to seeing you again! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

November 13, 2024

Horrible experience. Sales person talked a good game but did not follow through. Finance person failed to have all forms signed rushed the process. More

by rubyjoe13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gabe, Stephanie, Hommon Maghadam
Report | Print
Nov 15, 2024 -

Diamond Hyundai Palmdale responded

Thank you for sharing your experience with us, Ruby. We understand your concerns and appreciate your feedback regarding the sales and finance process at Diamond Hyundai Palmdale. It’s important to us that our customers feel supported throughout their experience. We encourage you to reach out to us directly so we can address your concerns and work towards a better resolution. Thank you for bringing this to our attention. Palmdale Hyundai

November 13, 2024

I had an 8am appointment I was there first in line at 7:30am. My appointment request was for tire balance / alinement and Recalls and Campaigns. It took 2 hours to be told I needed an alinement which is More

by SEANMC66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barret Howle Service Advisor
Report | Print
Nov 15, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your feedback. I appreciate you bringing this to our attention. At Diamond Hyundai Palmdale, we strive to provide timely and efficient service, and I understand your concern regarding your appointment wait time. Your experience with the length of time for diagnosis and service is important to us, and I encourage you to reach out to me directly so we can discuss this further. We value your input and are here to assist you. Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

November 12, 2024

I was pleasantly surprised by the friendliness of your staff. I would suggest you provide forks and or spoons for your cup-of-soup. More

by mfinnesgard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barret Howle
Report | Print
Nov 14, 2024 -

Diamond Hyundai Palmdale responded

Thank you for your feedback! I truly appreciate your kind words about our staff at Diamond Hyundai Palmdale. Your suggestion regarding utensils for our cup-of-soup is valuable, and I will take it into consideration. I look forward to welcoming you back soon! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

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