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Diamond GMC Cadillac Palmdale

Palmdale, CA

4.2
433 Reviews
Our Commitment to You CUSTOMER FIRST, FAIR PRICE, DEDICATED TEAM Diamond GMC Palmdale believes in giving customers more choices, which is why we offer one of the largest GMC and Cadillac inventories in PALMDALE so that we can cater to each customer’s unique desires. We are passionate about the vehicles we sell and the customers we serve throughout PALMDALE. Our loyal customers come back repeatedly because they know they can trust us with their business. See for yourself what our customers say about us.
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39012 Carriage Way

Palmdale, CA

93551

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Showing 433 reviews

December 15, 2024

Very good experience no pressure. Very thoughtful and knowledgeable courteous genuine. Need my extra key only got one More

by dbclarke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Forgot his name African. American great guy and a new person Baylir both very nice
Dec 16, 2024 -

Diamond GMC Cadillac Palmdale responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience at Diamond Buick GMC Palmdale. Our team strives to provide a pressure-free environment with thoughtful and knowledgeable service. Regarding your extra key, please feel free to reach out to us, and we’ll be happy to assist you with that. We look forward to serving you again! Sincerely, The Diamond Buick GMC Palmdale Team

December 15, 2024

Francisco is great! He is the only saving grace. There was duct tape under my hood on one of my hoses and I still never got an explanation as to why. Max said he would c More

by brittanydoddxo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Francisco, Max, Ray
Dec 17, 2024 -

Diamond GMC Cadillac Palmdale responded

Thank you for sharing your experience with us, Brittany. We appreciate your feedback and understand your concerns regarding the issues you've experienced during your time at Diamond Buick GMC Palmdale. We strive for high standards with our services and aim to address all customer concerns effectively. If there's anything further you'd like to discuss, please don't hesitate to contact us directly. Sincerely, The Diamond Buick GMC Palmdale Team

December 14, 2024

Won't let you leave till maintenance payment received, don't even trust themselves awful..... How as a consumer am I supposed to trust..... Service advisor did her best.... With all the problems a small d More

by jasonkiting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raul Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Diamond GMC Cadillac Palmdale responded

Thank you for sharing your experience with us. We appreciate your feedback concerning your recent visit to Diamond Buick GMC Palmdale. We understand that trust is crucial in our industry, and we strive to provide our customers with the best possible service. We're glad to hear that our service advisor did her best to assist you, but we understand your concerns about the overall experience. We value your input and would like to discuss this further. Please feel free to reach out to us directly so we can address your concerns and ensure a better experience in the future. Thank you again for your feedback. Sincerely, The Diamond Buick GMC Palmdale Team

December 10, 2024

They did good with the recall that was in my vehicle. I had no problems. More

by charleneburch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Navarro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Diamond GMC Cadillac Palmdale responded

Thank you for your feedback! I'm glad to hear that Diamond Buick GMC Palmdale was able to assist with the recall on your vehicle smoothly and that you had no problems. If you have any further questions or need assistance in the future, please feel free to reach out. We appreciate your support! Sincerely, The Diamond Buick GMC Palmdale Team

December 09, 2024

My salesman Rich is very personable and down to earth, which i appreciate. I had fun the whole time. Best experience of buying a car I've ever had. Will definitely recommend Diamond to friends. More

by REEHAVILAND
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Richard's aka Rich.
Dec 10, 2024 -

Diamond GMC Cadillac Palmdale responded

Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience with Rich at Diamond Buick GMC Palmdale. It's great to know you enjoyed the process of buying your car and found it fun. We appreciate your recommendations and look forward to assisting you and your friends in the future! Sincerely, The Diamond Buick GMC Palmdale Team

December 07, 2024

Joey helped us, everything went smooth, we’ve been coming to this dealership for over 20 years and every visit our cars have been well taken care of More

by PMULVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
Dec 09, 2024 -

Diamond GMC Cadillac Palmdale responded

Thank you for your wonderful review! We truly appreciate your loyalty to Diamond Buick GMC Palmdale over the past 20 years. It’s great to hear that everything went smooth during your visit and that you feel your cars have been well taken care of. We look forward to assisting you again in the future! Sincerely, The Diamond Buick GMC Palmdale Team

December 07, 2024

I thought that when I took my car in for maintenance, that the oil was changed, tires rotated, and the fluids in the car were checked and possibly filled. I was told that my coolant fluid was low and tha More

by guapo382
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Cofield
2.0
This rating includes all reviews, with more weight given to recent reviews.
Q Stanford
2.0
This rating includes all reviews, with more weight given to recent reviews.
David Johnson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Niko Rodriguez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Betrado
2.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Navarro
2.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Martinez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Arsen Mkhitaryan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ladjevardi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Navarro
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Diamond GMC Cadillac Palmdale responded

Thank you for sharing your experience with us. We understand your concerns regarding the maintenance performed on your vehicle at Diamond Buick GMC Palmdale, particularly with the fluids and the brake service. Your feedback is important, and we take your situation seriously. We encourage you to contact us directly so we can discuss this matter further and work towards a resolution. Thank you for bringing this to our attention. Sincerely, The Diamond Buick GMC Palmdale Team

December 07, 2024

I was treated with dignity, kindness and respect. My salesperson Brandy provided me with legendary service from start to finish. If you're looking for quality cars at a great price coupled with excel More

by MRGRUUVEJT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandy Lopez
Dec 09, 2024 -

Diamond GMC Cadillac Palmdale responded

Thank you for your wonderful review! We're thrilled to hear that you experienced legendary service with Brandy at Diamond Buick GMC Palmdale. Your kind words about our team and the quality of our cars mean a lot to us. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, The Diamond Buick GMC Palmdale Team

December 06, 2024

Service advisor Iris takes care of ensuring our car is fixed to satisfaction. The service provided was friendly and professional. More

by JEANETTEPRINCETWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris Martinez 5 stars
Dec 09, 2024 -

Diamond GMC Cadillac Palmdale responded

Thank you for your wonderful feedback! We’re thrilled to hear that Iris provided friendly and professional service to ensure your car was fixed to your satisfaction. At Diamond Buick GMC Palmdale, we strive for excellence, and it’s great to know our efforts resonate with our customers. We look forward to seeing you again! Sincerely, The Diamond Buick GMC Palmdale Team

December 06, 2024

Joey was great! He was professional and attentive to my concerns. His kindness is a true testament to his character and loyalty to the business. More

by 4twinkle21
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Dec 09, 2024 -

Diamond GMC Cadillac Palmdale responded

Thank you so much for your wonderful review! We truly appreciate your kind words about Joey and his professionalism. At Diamond Buick GMC Palmdale, we strive to provide attentive service, and it's great to hear that Joey made a positive impact on your experience. We look forward to welcoming you back in the future! Sincerely, The Diamond Buick GMC Palmdale Team

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