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Diamond GMC Cadillac Palmdale

Palmdale, CA

Overview
Employees
Reviews
Vehicles
4.2
434 Reviews
Our Commitment to You CUSTOMER FIRST, FAIR PRICE, DEDICATED TEAM Diamond GMC Palmdale believes in giving customers more choices, which is why we offer one of the largest GMC and Cadillac inventories in PALMDALE so that we can cater to each customer’s unique desires. We are passionate about the vehicles we sell and the customers we serve throughout PALMDALE. Our loyal customers come back repeatedly because they know they can trust us with their business. See for yourself what our customers say about us.
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39012 Carriage Way

Palmdale, CA

93551

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Showing 434 reviews

June 18, 2024

Phillip was cordial and professional and the service was good but the waiting area could be nicer and it would be nice if customers were offered refreshment (water/coffee) as a minimum while they are waitin More

by ffons55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Jun 20, 2024 -

Diamond GMC Cadillac Palmdale responded

Thank you for sharing your feedback. We understand your concerns and appreciate your insights. Your suggestion regarding the waiting area and offering refreshments is noted, and we will take it into consideration to enhance the overall customer experience. Please feel free to reach out to us directly if you have any further suggestions or if there is anything else we can assist you with. We value your patronage at Diamond Buick GMC Palmdale. Sincerely, The Diamond Buick GMC Palmdale Team

June 17, 2024

Francisco was so helpful and professional. I appreciate the time he took with explanations and details More

by RAYNNAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco in service
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Jun 19, 2024 -

Diamond GMC Cadillac Palmdale responded

Thank you for your kind words and for recognizing the excellent service you received from Francisco at Diamond Buick GMC Palmdale. We are thrilled to hear that he provided you with helpful and professional assistance, taking the time to explain all the details. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Diamond Buick GMC Palmdale Team

June 16, 2024

They are always helpful no matter the sale person I talk to in the service department. More

by gutie820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal
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Jun 18, 2024 -

Diamond GMC Cadillac Palmdale responded

Thank you for choosing Diamond Buick GMC Palmdale for your automotive needs. We appreciate your positive feedback about the helpfulness of our team in the service department. We look forward to assisting you again in the future! Sincerely, The Diamond Buick GMC Palmdale Team

June 15, 2024

My brand new 2024 Cadillac Lyric has been in service for over a month. Very minimal updates, which is very disappointing. I’m paying for a car that I cannot enjoy. More

by amandabanks04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Diamond GMC Cadillac Palmdale responded

Thank you for sharing your experience with us, Amanda. We understand your concerns and appreciate your feedback. Please reach out to us directly so we can address your situation and work towards a positive resolution. Sincerely, The Diamond Buick GMC Palmdale Team

June 12, 2024

Phillip is an absolute champion, took care of us. What a great asset to have on your team! More

by DEREKB1623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip
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Jun 14, 2024 -

Diamond GMC Cadillac Palmdale responded

Thank you for your kind words and recognition of our team member's exceptional service! We appreciate your support and are delighted to hear about your positive experience at Diamond Buick GMC Palmdale. We look forward to assisting you again in the future. Sincerely, The Diamond Buick GMC Palmdale Team

June 11, 2024

It's simple and easy to navigate. Needs renovation. It's really outdated but employees are really nice More

by Felzendej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Betrado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Diamond GMC Cadillac Palmdale responded

Thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. Sincerely, The Diamond Buick GMC Palmdale Team

June 11, 2024

Always take my Cadillac to Diamond Cadillac for warranty and maintenance service. The service Dept has been professional and accommodates my needs as an out of town customer. My service Rep was Phillip Sal More

by OWENFAM2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept: Phillip Salas
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Jun 13, 2024 -

Diamond GMC Cadillac Palmdale responded

Thank you for choosing Diamond Buick GMC Palmdale for your Cadillac's warranty and maintenance service! We are thrilled to hear about your positive experience with our service team, especially with Phillip. We strive for professionalism and efficiency, and we are delighted that your service was completed ahead of schedule. We appreciate your business and look forward to seeing you again for your future service needs! Sincerely, The Diamond Buick GMC Palmdale Team

June 07, 2024

I have had 2 oil changes so far on my new vehicle. Francisco has been very professional, patient, and proactive while working with me. I will continue to bring my car to this dealership. More

by CARMENHW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
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Jun 10, 2024 -

Diamond GMC Cadillac Palmdale responded

Thank you for sharing your experience with us! We appreciate your kind words about Francisco. We're delighted to hear that he provided you with professional and proactive service during your oil changes. We look forward to welcoming you back to Diamond Buick GMC Palmdale for your future car needs! Sincerely, The Diamond Buick GMC Palmdale Team

June 06, 2024

Francisco was very professional, thorough, and always has a positive attitude which always makes a big difference. The entire staff is always amazing. More

by YCORTEZ02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
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Jun 07, 2024 -

Diamond GMC Cadillac Palmdale responded

Thank you for recognizing our professionalism and positive attitude. We appreciate your kind words about our staff at Diamond Buick GMC Palmdale. We are thrilled to have provided you with a thorough and enjoyable experience. Please visit us again soon or share your experience with others. Sincerely, The Diamond Buick GMC Palmdale Team

June 05, 2024

Beatriz Quintero, our sales girl, was wonderful…helping my husband to pick out his dream truck, keeping in contact with us and making sure everything went smoothly. We had a very good experience with this More

by lbulsombut
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beatriz Quintero
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Jun 07, 2024 -

Diamond GMC Cadillac Palmdale responded

Thank you for your kind words and for highlighting the excellent service you received at Diamond Buick GMC Palmdale. We are thrilled to hear that your experience in choosing your dream truck was smooth and enjoyable. We look forward to assisting you again in the future. Sincerely, The Diamond Buick GMC Palmdale Team

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