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Diamond Chevrolet of San Bernardino
San Bernardino, CA
901 Reviews
Why Our Customers Continue to Choose Diamond Chevrolet in San Bernadino
The history of Diamond Chevrolet starts over 55 years ago when a man named Bill Bader purchased Jack Coyle Chevrolet located off 8th and F streets in San Bernardino and renamed it Crest Chevrolet. Bader relocated the dealership to where it sits now on 21st and I streets in 1975. Alam Khan of Diamond Motor Group purchased the store in 2019 and continued to operate as Diamond Chevrolet of San Bernardino. With a history deeply rooted in this city we are proud to continue to serve this great community and re-inspire the "Do It Today" motto.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 901 reviews
September 11, 2021
If I could, I will give them 0 star. I told them if there is a markup on the car, don’t waste my time. The sales person told me don’t worry the Markup, then they run my credit. Now I have a hard inquiry on m is a markup on the car, don’t waste my time. The sales person told me don’t worry the Markup, then they run my credit. Now I have a hard inquiry on my report, they told me this is $5000 markup on the car. More
by Faith
Employees Worked With
Too many
July 21, 2021
Worst customer service ever, I do not recommend taking your car for anything here, poor quality service, my truck was crashed at the dealer when it was getting repairs done from previous incident and they your car for anything here, poor quality service, my truck was crashed at the dealer when it was getting repairs done from previous incident and they made it worse, they lie and are not direct in being honest. More
by Adrianjulissa
Employees Worked With
Service department
April 21, 2021
Literally the Worst Dealership I have ever been too! I bought my first 2019 Camaro when I was 19 years old I worked 2 jobs to save up for this car after 5 months of me owning my car my check engine light bought my first 2019 Camaro when I was 19 years old I worked 2 jobs to save up for this car after 5 months of me owning my car my check engine light came on which was a low oil pressure sensor, with me not having time to work on my car because I work 2 jobs I took my car to this dealership and they said after having my car for 8 days it was my oil pump flow control valve they Replaced my valve and my pan and my oil the service report says they added 6 quarts of oil which my v6 Camaro only holds 6 quarts of oil and it never said on the report that they replaced my oil filter which i thought was strange because the oil capacity and The oil filter go together so since they never swapped my oil filter now my engine has previous motor oil plus the new 6 quarts they added which is now over my engine capacity but at the time of me picking up the car I did not know about this I was just happy to get my car back, within less than 6 days of me having my car back the check engine light came back on I then took it back to this dealership and they refused to give me a rental which I already pay for in my warranty the service was horrible they kept my car for a month and when they called me to pick up my car they said my engine was blown because a fault oil filter blew into my valves and blew my engine I had put less than 8000 miles on my car before my engine blew if they would have swapped my oil filter the first time and drained the oil left in the filter my engine might still be running to this day it has been 8 months and they have refused to fix my car I drove my car into this dealership and had to flatbed my car home and just to tell you guys what kind person I am, I have spent 2200$ on rims for my Camaro, I have spent 1100$ on Lamborghini doors, I have spent 250$ on side skirts, I have spent 300$ on a back diffuser this wasn't a car I would dog and abuse this was my show car this was my dream car and they destroyed that for me. I would never recommend this shop to anyone they still to this day deny to fix my car and it has been 8months. This is the worst experience ever they have horrible mechanic and have horrible service. More
by IsaiahNelms
Employees Worked With
Denny Covarrubi
February 20, 2021
Terrible!!!my experience was awful ! I have excellent credit was going to co sign for my son who’s credit we are working on! They ran it thru more than 15 banks dinging my excellent credit hard. This is credit was going to co sign for my son who’s credit we are working on! They ran it thru more than 15 banks dinging my excellent credit hard. This is the second co-sign for my son the othe dealership didn’t do this!!!! Awful More
by Tracimcdaniel99
Employees Worked With
Don’t know a name
October 18, 2020
This dealership is horrible 😞 they gave me a salvage car with a lots of problems. Costumer service is a really bad experience. Do not buy a car at this place. with a lots of problems. Costumer service is a really bad experience. Do not buy a car at this place. More
by pls4you
Employees Worked With
Gaby
October 06, 2020
Advertise a truck for a low price, when arrived, the price was higher due to some extras added( installed) and cannot be removed i said i dont need those things, a security system is one. So I make my o price was higher due to some extras added( installed) and cannot be removed i said i dont need those things, a security system is one. So I make my offer, more than advertised they accepted. After completion of the purchase, i asked Sam the assistant manager how it works, he and Jeff the salesman make me install the app, when i asked for the user name and password, Sam told me he needs to register the truck himself and he will do it at the end of the day. After waiting , calling and talking to almost everyone there, they told me that i didn't pay for the system, i told them there is no need to get involved in law suits, they said ill waste my time, they trying make me desist. This week i ll put an official complain. More
by Jucarlos1979
Employees Worked With
Matt, jeff, michell, sam everybody.
July 23, 2020
Service and Workmanship Had a recall for my AC condenser 2017 Suburban. Tech didn't connect the transmission line correct. Blew my transmission while on vacation on the 10fr Had a recall for my AC condenser 2017 Suburban. Tech didn't connect the transmission line correct. Blew my transmission while on vacation on the 10freeway. Thank god for La Quinta Chevrolet.... More
by lemus.gilbert
Employees Worked With
Service Dept Tech
March 19, 2020
Best Chevy dealership in San Bernardino County. I leased my son's first 2016 Chevy Trax LS here and when the lease expired we came back and leased another 2020 Chevy Trax LT. No hassles. No sales pressure t my son's first 2016 Chevy Trax LS here and when the lease expired we came back and leased another 2020 Chevy Trax LT. No hassles. No sales pressure tactics. Jonathan was awesome and Vinnie was fantastic! We'll definitely be back later this year for our daughter. Thanks Diamond 💎! More
by KZamora
Employees Worked With
Jonathan and Vinnie
July 28, 2017
You're on your own...it would seem. They "won't touch it" I bought a new 2014 Camaro at this dealership. When time for new tires, the same dealership service department, also claiming to be the best customer I bought a new 2014 Camaro at this dealership. When time for new tires, the same dealership service department, also claiming to be the best customer service in the valley, tells me "they won't touch" my tire installation. They don't have modern tire equipment to protect the "factory finish" on the wheels that come from their factory!? That's no customer service at all!! More
by wes
Employees Worked With
Paul
