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Diamond Chevrolet of San Bernardino

San Bernardino, CA

4.3
777 Reviews
Why Our Customers Continue to Choose Diamond Chevrolet in San Bernadino The history of Diamond Chevrolet starts over 55 years ago when a man named Bill Bader purchased Jack Coyle Chevrolet located off 8th and F streets in San Bernardino and renamed it Crest Chevrolet. Bader relocated the dealership to where it sits now on 21st and I streets in 1975. Alam Khan of Diamond Motor Group purchased the store in 2019 and continued to operate as Diamond Chevrolet of San Bernardino. With a history deeply rooted in this city we are proud to continue to serve this great community and re-inspire the "Do It Today" motto.
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909 W 21st Street

San Bernardino, CA

92405

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Showing 777 reviews

November 01, 2023

Visited the service dept for an issue with my tailgate. I was very pleased that the issue was resolved. Very professional and polite. More

by Hankster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Brady
Nov 03, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words. I feel our service department is what makes Diamond Chevrolet of San Bernardino special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

October 31, 2023

Not satisfied, took my car and replaced the whole engine. Had my car for a whole month. Got it back on Saturday was back in the shop on Monday now Tuesday still no car. More

by karina_1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karl Bomar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Cooke
Nov 03, 2023 -

Diamond Chevrolet of San Bernardino responded

We’d like to thank you for sharing details of your recent experience at our dealership, Karina. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so we can discuss your experience in more detail. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

October 29, 2023

Had a great experience Timothy went over and beyond. He went over and beyond for us. More

by timothy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Kubo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for taking the time to write this review. I am pleased to hear that Timothy was able to provide an efficient and overall positive experience. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

October 28, 2023

They made getting a car an awesome experience. We got our truck and love it! I would recommend this dealership to everyone! More

by rosiebelle2311
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Kubo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you so much for taking the time to share your feedback with us, Rosie! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

October 27, 2023

Nathan was very helpful. Paid attention when I came in and make sure I was satisfied what I needed for my truck. and the service on my truck was excellent and done in a timel More

by STEELMANRUIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Oct 27, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

October 27, 2023

Your service department is garbage and very unprofessional they do not know what they are doing and take forever to get your car service done!!!!!! I will never be back and I will tell everyone More

by ALICIAJAIME27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Martin
Oct 31, 2023 -

Diamond Chevrolet of San Bernardino responded

Alicia, I appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

Nov 01, 2023 -

ALICIAJAIME27 responded

No thank you I do not need to speak to anyone I will never be back

October 27, 2023

I haven't received my truck yet. It's so far, you guys have been great. More

by dderhov
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan
Oct 30, 2023 -

Diamond Chevrolet of San Bernardino responded

I appreciate you for letting others know about your experience! If you ever need anything or have any questions, please don't hesitate to let us know. Take care! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

October 27, 2023

Both Timothy and Luis went above the basic necessities to make sure we had the easiest and fastest time in the process of buying a truck. More

by Jenny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Kubo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Jenny! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

October 26, 2023

Worst Service! Service advisor do not have adequate knowledge and do not know how CUSTOMER SERVICE is important! They just after the business that they will get fro More

by Jhon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie, Nathan Cooke
Oct 29, 2023 -

Diamond Chevrolet of San Bernardino responded

We’ve received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss your visit.

October 25, 2023

From Trish helping me order the parts, to the great guys at service getting me in and out quickly, this place is great. More

by mikel6430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Gabriel Pulido
Oct 26, 2023 -

Diamond Chevrolet of San Bernardino responded

Mike, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

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