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Diamond Chevrolet of San Bernardino

San Bernardino, CA

Overview
Employees
Reviews
Vehicles
4.3
761 Reviews
Why Our Customers Continue to Choose Diamond Chevrolet in San Bernadino The history of Diamond Chevrolet starts over 55 years ago when a man named Bill Bader purchased Jack Coyle Chevrolet located off 8th and F streets in San Bernardino and renamed it Crest Chevrolet. Bader relocated the dealership to where it sits now on 21st and I streets in 1975. Alam Khan of Diamond Motor Group purchased the store in 2019 and continued to operate as Diamond Chevrolet of San Bernardino. With a history deeply rooted in this city we are proud to continue to serve this great community and re-inspire the "Do It Today" motto.
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909 W 21st Street

San Bernardino, CA

92405

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Showing 761 reviews

December 04, 2024

Muchas gracias por su ayuda fue bastante agradable el tramite gracias a luis y Elizabeth que me brindaron una experiencia favorable les recomiendo este dealer para su próximo vehículo More

by chavav32.sv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Ornelas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Diamond Chevrolet of San Bernardino responded

¡Hola! Muchas gracias por su maravillosa reseña. Nos alegra saber que su experiencia en Diamond Chevrolet of San Bernardino fue tan positiva, y que Luis y Elizabeth pudieron ayudarle de manera agradable. Agradecemos su recomendación y esperamos poder asistirle nuevamente en su próximo vehículo. ¡Hasta pronto! Best, Israel Mora (909) 883-8833

December 04, 2024

Exente atención del vendedor y gran ayuda en los documentos que teníamos que firmar y lo mejor nos encontró el mejor precio posible More

by colzagua123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth Ornelas
5.0
This rating includes all reviews, with more weight given to recent reviews.
David De La Mancha
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Diamond Chevrolet of San Bernardino responded

¡Gracias por tu excelente reseña! Nos alegra mucho saber que tuviste una experiencia positiva con el vendedor en Diamond Chevrolet of San Bernardino. Nuestro objetivo es siempre ofrecer la mejor atención y ayudar en todos los aspectos del proceso. Esperamos verte nuevamente pronto y que disfrutes de tu nuevo vehículo. ¡Gracias por elegirnos! Best, Israel Mora (909) 883-8833

December 02, 2024

Best customer service I can get . Fast processing & free delivery to my shop . Will recommend others & buy more vehicles from them in future as well . More

by Gurmeet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Kubo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! We’re thrilled to hear that you experienced the best customer service at Diamond Chevrolet of San Bernardino. It’s great to know you appreciated our fast processing and free delivery to your shop. We look forward to assisting you and your referrals in the future. Safe travels in your new vehicle! Best, Israel Mora (909) 883-8833

November 30, 2024

I had a great experience with everyone involved! There was no xx at any point and I really appreciate that in this day and age. Shoutout to Jonathon! More

by Catherine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan DeSimoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duc Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you, Catherine! We’re thrilled to hear that you had a great experience with us at Diamond Chevrolet of San Bernardino. We appreciate your kind words and will definitely share your shoutout to Jonathon! We hope to see you again soon! Best, Israel Mora (909) 883-8833

November 28, 2024

I received the worst service. Not happy at all with the time it took for a simple oil change. More

by dianasdesjj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Evelyn Rivera
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Dec 03, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. I understand that you were unhappy with the service time for your oil change at Diamond Chevrolet of San Bernardino. Your feedback is important to us, and we strive to improve our services. If you’d like to discuss this further, please feel free to reach out to me directly. We appreciate your input and hope to serve you better in the future. Best, Israel Mora (909) 883-8833

November 27, 2024

Horrible communication service. The customer is not there first priority. Car was in shop for 2 months and I had ask and ask for a rental car. Truck had been there once before for t More

by FAUSTOLUPE75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Rojas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Brady
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. We understand your concerns regarding communication and the time your vehicle spent in our shop. Your feedback is important, and we are committed to improving our service at Diamond Chevrolet of San Bernardino. Please feel free to reach out to me directly so we can address your concerns further and work towards a resolution. We value your business and hope to regain your trust. Best, Israel Mora (909) 883-8833

November 27, 2024

I like the gentleman that help me he was polite he makes sure all my needs were met he conversated with me he never really left my side he made me feel comfortable and relax you made me feel like I was goin More

by 1966georgianna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Traveon Mannings
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! We’re delighted to hear that our team member provided you with such a positive experience at Diamond Chevrolet of San Bernardino. It’s great to know that you felt comfortable and well taken care of during your car buying journey. We appreciate your kind words and hope to see you again for any future needs! Enjoy your new car! Best, Israel Mora (909) 883-8833

November 27, 2024

Staff always courteous and exceptionally efficient with addressing the customers needs. Always a pleasant experience.Highly recommended. More

by roguefever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! We're thrilled to hear that you consistently have a pleasant experience at Diamond Chevrolet of San Bernardino. Our team strives to be courteous and efficient, so your recognition means a lot to us. We appreciate your recommendation and look forward to seeing you again soon! Best, Israel Mora (909) 883-8833

November 26, 2024

Fast and efficient I liked how quickly they saw us and how nice they where to us More

by GONZALEZPRISCILLA082
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan DeSimoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Ornelas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you so much for your wonderful review! We're thrilled to hear that you experienced fast and efficient service at Diamond Chevrolet of San Bernardino. Our team always strives to provide a pleasant and friendly atmosphere for our customers. We look forward to seeing you again soon! Best, Israel Mora (909) 883-8833

November 26, 2024

Buying the vehicle was good. Service wise is horrible. No communication. My vehicle was in service 2 times in 2 weeks. The 2nd time I took it , they checked it out and everythin More

by Sergio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Brady
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience, Sergio. I am disappointed to hear your concerns regarding the service you received at Diamond Chevrolet of San Bernardino, especially with the communication issues and the delays in returning your vehicle. We appreciate your feedback, as it helps us improve our processes. If you would like to discuss this matter further, please feel free to contact me directly. Best, Israel Mora (909) 883-8833

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