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Diamond Chevrolet of San Bernardino

San Bernardino, CA

Overview
Employees
Reviews
Vehicles
4.3
774 Reviews
Why Our Customers Continue to Choose Diamond Chevrolet in San Bernadino The history of Diamond Chevrolet starts over 55 years ago when a man named Bill Bader purchased Jack Coyle Chevrolet located off 8th and F streets in San Bernardino and renamed it Crest Chevrolet. Bader relocated the dealership to where it sits now on 21st and I streets in 1975. Alam Khan of Diamond Motor Group purchased the store in 2019 and continued to operate as Diamond Chevrolet of San Bernardino. With a history deeply rooted in this city we are proud to continue to serve this great community and re-inspire the "Do It Today" motto.
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909 W 21st Street

San Bernardino, CA

92405

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Showing 774 reviews

August 08, 2024

Unable to find the electrical issue with the truck, brought it back several times, most recent it turned off and they just gave me the service paper slip and sent me on my way. More

by Rperez21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Brady
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Aug 10, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. I understand your concerns regarding the electrical issue with your truck and appreciate you bringing it to my attention. Your experience is valuable to us, and we would like to address this matter further. Please reach out to me directly so we can work towards a resolution that meets your needs. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 05, 2024

Thank you Diamond Chevrolet! I appreciate all your hard work and dedication to my particular case. Your employees were very professional and hospitable. My new year trax is absol More

by coreenaballesteros
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Parsons, Sean Henderson, Traveon Mannings
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Aug 07, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you so much for your kind words! I'm thrilled to hear that you love your new Trax and that our team was able to assist you with such professionalism. Your recommendation means a lot to us at Diamond Chevrolet of San Bernardino. I look forward to welcoming your family and friends in the future! Enjoy your new vehicle! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 04, 2024

Had a great experience there and everyone was very friendly and helpful I would recommend them to my friends More

by CHARRISON5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
David De La Mancha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duc Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Cooke, Sean Henderson
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Aug 06, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Diamond Chevrolet of San Bernardino. Our team strives to provide friendly and helpful service, and we truly appreciate your recommendation. We look forward to seeing you and your friends again soon! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 03, 2024

I was having electrical issues with my 2020 silverado and took it to Diamond Chevrolet, they had it a month and didn't do anything to repair it. I finally went and took it to another dealer for the repair. More

by FIXITDALEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Lopez, Nathan Cooke
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Aug 06, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. We understand your frustration regarding the electrical issues with your Silverado and the extended wait time for repairs. Your satisfaction is important to us, and we appreciate your loyalty over the years. If you wish to discuss this matter further, please reach out to me directly. We would like the opportunity to address your concerns and improve your experience. Thank you again for your feedback. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 03, 2024

The only problem I had was trying to contact the service department. It tool more than four call to get anyone to answer my calls. This was the case with just about any department I tried to call. If I had More

by BBECKER743
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
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Aug 06, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. We understand the importance of timely communication, especially when it comes to contacting our service department. Your feedback is valued, and I encourage you to reach out to me directly if you would like to discuss this further. We are here to help and are committed to improving our response times. We appreciate your feedback and hope to serve you better in the future. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 03, 2024

Would not recommend this dealership. The last repair was 2xs the estimate with out contacting me about the change for approval More

by kmost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Brady, David Taylor
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Aug 06, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the repair estimates. At Diamond Chevrolet of San Bernardino, we strive for transparent communication and understand your concerns. I encourage you to reach out to me directly so we can address this matter and work towards a solution. Your satisfaction is important to us, and we hope to improve your experience in the future. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 02, 2024

Very happy with Ruben the seller, great customer service, Thank you Ruben for your help. More

by o-c-a-1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Bugarin Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with Ruben at Diamond Chevrolet of San Bernardino. Your satisfaction is our priority, and I appreciate your kind words. I look forward to assisting you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 01, 2024

Very bad service they made me wait mor tha 3 hrs they because they didn't want to do the warranty service.😐😡😡😡 More

by solanolidia67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan DeSimoni
1.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Kubo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Ornelas
1.0
This rating includes all reviews, with more weight given to recent reviews.
David De La Mancha
1.0
This rating includes all reviews, with more weight given to recent reviews.
Duc Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Gutierrez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Cooke, Eddie Brady, Eddie Rodriguez, David Taylor
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Aug 02, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. I understand that waiting can be frustrating and am disappointed to hear about this. I value your input and want to address your concerns. Please reach out to me directly so we can discuss this matter further and find a resolution. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 01, 2024

The dealer team and salesperson were very helpful and willing to show different cars and walk thru various options for our complex deal of trading in 2 cars and spreading across purchasing 2 cars. More

by dse.cpa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth Ornelas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Henderson
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Aug 01, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! We're thrilled to hear that our team at Diamond Chevrolet of San Bernardino was able to assist you with your complex deal of trading in and purchasing two cars. It’s great to know that our efforts to provide various options were helpful to you. We appreciate your business and look forward to seeing you again for your future automotive needs! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 01, 2024

Christian was really welcoming and hospitable with customers such as myself. I would recommend him to other people in case they are in look of a car More

by reina.brooks13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! I appreciate your feedback about Christian's welcoming and hospitable service at Diamond Chevrolet of San Bernardino. It's wonderful to hear that you had a positive experience, and I would love for you to recommend us to others. I look forward to assisting you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

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