Diamond Chevrolet of San Bernardino

A great place to buy a car I will tell all my family and friends to get a car from here...you have a great staff very easy to talk to and very courteous...Thankyou again friends to get a car from here...you have a great staff very easy to talk to and very courteous...Thankyou again More

Unperfesionl, bait and switch, unsatisfied. .. never coming here again and I will be sharing all my experiences online and with anyone who will listen .. never coming here again and I will be sharing all my experiences online and with anyone who will listen More

They have great customer service everybody feels approachable and most importantly I got the car I wanted. approachable and most importantly I got the car I wanted. More

The experience was something I generally enjoy since we have purchased many vehicles over the years and being fans of Chevrolet in meeting our family needs in the past made it that much easier. Don’t reall have purchased many vehicles over the years and being fans of Chevrolet in meeting our family needs in the past made it that much easier. Don’t really agree with the philosophy of dealer ‘add-ons’ but looking at the big picture of this purchase, in the end, I was able to delete the majority of them albeit it took some effort and it turned out to be an equitable purchase for both parties. A dealership is only as good as its staff and Jonathan, Internet Director, should be credited with the highest rating available. He was responsive, courteous, professional and actively listened to our concerns and we ultimately bought the vehicle due to his efforts. Derek, Finance Director, was very good, too, but the pricing for the Chevrolet Warranties just couldn’t compete with the MOPAR Warranties that provided the same level of coverage. Would have purchased the warranty from Diamond had they been in the ball park of the cost of the MOPAR coverage. I appreciated Derek’s demeanor and he was not high pressure. Overall an excellent experience, staff is top notch, but the dealership needs to get rid of the unwanted dealer add-ons. They are extremely over priced and a major turn off for the customer. Thanks for reaching out Diamond. All the best to your team in the future! More

A 2 hour service turned into 2 days and over $550 dollars. Had a salesman bug text and pressure me. dollars. Had a salesman bug text and pressure me. More

Great people. Very understanding. This was my first time visiting a dealer and it was quite the experience! Very understanding. This was my first time visiting a dealer and it was quite the experience! More

Everyone was nice, but 4 hours for an oil change, fuel filter change,and tire rotation is ridiculous-as was the $335 bill-just to not be ready? I made my appt at 8:45 so I could do other errands on my day filter change,and tire rotation is ridiculous-as was the $335 bill-just to not be ready? I made my appt at 8:45 so I could do other errands on my day off-nearly missed my Dr appt at 1:30. More

They kept my truck for a month with a misdiagnosis right after different warranty work that was performed and my service writer retired during this time and nobody was assigned to handle my ticket. No loane after different warranty work that was performed and my service writer retired during this time and nobody was assigned to handle my ticket. No loaner vehicle is available at this dealership and calling doesn't help because nobody answers the phone. More

Fast friendly service even got me a price below the quoted price Will certainly come back quoted price Will certainly come back More

Muchas gracias por su ayuda fue bastante agradable el tramite gracias a luis y Elizabeth que me brindaron una experiencia favorable les recomiendo este dealer para su próximo vehículo tramite gracias a luis y Elizabeth que me brindaron una experiencia favorable les recomiendo este dealer para su próximo vehículo More