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Diamond Chevrolet of San Bernardino

San Bernardino, CA

4.3
774 Reviews
Why Our Customers Continue to Choose Diamond Chevrolet in San Bernadino The history of Diamond Chevrolet starts over 55 years ago when a man named Bill Bader purchased Jack Coyle Chevrolet located off 8th and F streets in San Bernardino and renamed it Crest Chevrolet. Bader relocated the dealership to where it sits now on 21st and I streets in 1975. Alam Khan of Diamond Motor Group purchased the store in 2019 and continued to operate as Diamond Chevrolet of San Bernardino. With a history deeply rooted in this city we are proud to continue to serve this great community and re-inspire the "Do It Today" motto.
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909 W 21st Street

San Bernardino, CA

92405

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Showing 774 reviews

August 24, 2024

David Taylor, great guy, in that department, keep it up my friend , thank you for your help , I will see you again on my next service More

by rlepe71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Taylor
Aug 27, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with us at Diamond Chevrolet of San Bernardino. I'll be sure to pass on your kind words to our team. I look forward to seeing you again for your next service! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 24, 2024

Eddie Brady Service Advisor has an awesome customer service he help me and provide a good customer service. More

by Fernando P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Brady
Aug 27, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you, Fernando, for your wonderful feedback! I'm thrilled to hear about your positive experience with Eddie and the exceptional customer service you received at Diamond Chevrolet of San Bernardino. Our team is dedicated to providing the best service possible, and your kind words motivate us to keep up the great work. I look forward to assisting you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 23, 2024

Your Dealership needs to be more transparent. When it comes to you disclosing your mandatory Dealer Included OPTIONS!....BUYER BEWARE. More

by amunoz57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan DeSimoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Traveon Mannings
Aug 27, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your feedback with us. I understand your concerns regarding your experience with us here at Diamond Chevrolet of San Bernardino. We strive to provide clear and comprehensive information to all our customers. If you would like to discuss this further, please feel free to reach out to me directly. Your satisfaction is important to us. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 23, 2024

Service advisor was not efficient, failed to communicate what was needed. Turns out I have to bring truck back to update on an Open recall. Truck was dropped off at early morning and issue could have been f More

by YESIE198890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Taylor
Aug 27, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. We understand your concerns regarding the communication and efficiency during your recent visit to Diamond Chevrolet of San Bernardino. We strive to keep our customers informed and address any open recalls promptly. We would appreciate the opportunity to discuss your experience further and work towards a resolution. Please feel free to reach out to me directly to share more details. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 23, 2024

Good service I was pleased with it thank you very much for the good work I was please with it thank you very much More

by BROAL777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Gutierrrez
Aug 26, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! We at Diamond Chevrolet of San Bernardino are thrilled to hear that you had a positive experience with our service. Your satisfaction is our priority, and we appreciate your acknowledgment of our team's efforts. We look forward to serving you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 22, 2024

Awesome service! Jonathan was very helpful and knowledgeable about the trucks that were available. Helped me to feel confident in my purchase. More

by amaya1000rr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan DeSimoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Kubo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Ornelas
5.0
This rating includes all reviews, with more weight given to recent reviews.
David De La Mancha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Gutierrrez
Aug 23, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you so much for your kind words! I'm thrilled to hear that Jonathan provided you with excellent service and helped you feel confident in your truck purchase. At Diamond Chevrolet of San Bernardino, I strive to ensure that our customers have a great experience. I look forward to seeing you again! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 22, 2024

Sales guy was very knowledgeable and helpful. I need some service that needs to be done and scheduled it asap. 👍🏽 More

by Adrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Taylor
Aug 23, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your review, Adrian! I'm thrilled to hear that our sales team was knowledgeable and helpful during your visit to Diamond Chevrolet of San Bernardino. It’s great that you were able to schedule the service you needed right away. I look forward to assisting you again soon! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 20, 2024

Tim is only reason I got a truck at Diamond rather than at Mark Christopher More

by SOCALJCO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Kubo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your fantastic review! I'm thrilled to hear that you chose Diamond Chevrolet of San Bernardino for your truck purchase. Tim is indeed a valuable part of our team, and I'm glad he made your experience memorable. I hope you enjoy your new truck, and we look forward to seeing you again soon! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 18, 2024

Good service and help if you don’t have credit very helpful would shop again More

by candeflores07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Gutierrrez, Angel Bocardo, Traveon Mannings, Jonathan Garcia, Steven Estrada, Sean K Henderson, Korra Quijano, Edgar Perdomo
Aug 21, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! I'm thrilled to hear that you had a positive experience with our team at Diamond Chevrolet of San Bernardino. Our goal is to provide assistance to all customers, regardless of their credit situation. I look forward to serving you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 17, 2024

This dealership is a joke. They were not helpful at all. I took in my car for a leak and they took an entire month (28 days) to be exact. No follow up no call NOTHING! I had to More

by Jen
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Cooke
Aug 20, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with Diamond Chevrolet of San Bernardino, Jen. I understand your frustration regarding the lengthy wait and lack of communication during your vehicle's service. Your feedback is important to me, and I appreciate you bringing this to my attention. Please reach out to me directly so I can address your concerns more thoroughly. Thank you again for your feedback. Best, Eddie Rodriquez (909) 883-8833

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