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Diamond Chevrolet of San Bernardino

San Bernardino, CA

Overview
Employees
Reviews
Vehicles
4.3
774 Reviews
Why Our Customers Continue to Choose Diamond Chevrolet in San Bernadino The history of Diamond Chevrolet starts over 55 years ago when a man named Bill Bader purchased Jack Coyle Chevrolet located off 8th and F streets in San Bernardino and renamed it Crest Chevrolet. Bader relocated the dealership to where it sits now on 21st and I streets in 1975. Alam Khan of Diamond Motor Group purchased the store in 2019 and continued to operate as Diamond Chevrolet of San Bernardino. With a history deeply rooted in this city we are proud to continue to serve this great community and re-inspire the "Do It Today" motto.
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909 W 21st Street

San Bernardino, CA

92405

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Showing 774 reviews

August 29, 2024

It took 7 hours for basic service oil change And tire balance which they put the balance weights on the wrong side, they are so visible and the rim is not a regular rim, it looks bad plus now the outside More

by marilumesa77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Brady
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Aug 31, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. I understand your frustration regarding the service you received at Diamond Chevrolet of San Bernardino. It is important to me that our customers receive the highest standards of service. I appreciate your concerns about the tire balancing and the impact on your rims. Please reach out to me directly so I can address this matter further and work towards a solution. Your satisfaction is very important to me. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 28, 2024

Bad service all around I picked up my truck and it was all dirty finger prints everywhere and very dusty it seems like the tech put all the parts inside the truck More

by mecruz76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Brady
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Aug 31, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. I understand your frustration regarding the condition of your truck upon pickup. At Diamond Chevrolet of San Bernardino, I strive to maintain high standards of cleanliness and service. I appreciate you bringing this to my attention and would like to invite you to contact me directly to discuss your experience further. Your satisfaction is important to me, and I want to ensure we address your concerns. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 27, 2024

The service was fast and well done. As soon as I got there I was helped. More

by EDGARAMEZCA22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Eddie Brady, Eddie Rodriguez, David Taylor
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Aug 29, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words, Edgar! We're thrilled to hear that you experienced fast and efficient service at Diamond Chevrolet of San Bernardino. We appreciate you taking the time to share your experience and hope to assist you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 27, 2024

Hello since I purchased my car from Carmax in 2019 iv never taken my car to any other place even when it needed body work More

by CRUISECONTROL2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Cooke, Eddie Brady, Eddie Rodriguez, David Taylor
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Aug 29, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience, and we appreciate your feedback. If you ever decide to explore options with Diamond Chevrolet of San Bernardino in the future for your vehicle's needs, we would be more than happy to assist you. We pride ourselves on providing excellent service and care. Have a great day! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 26, 2024

We're very nice and intentive to care of us very good went over every thing step by step More

by dvalenz918
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan DeSimoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Kubo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Gutierrrez, Traveon Mannings, Jonathan Garcia, Sean K Henderson, Edgar Perdomo
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Aug 28, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! I truly appreciate your kind words about the attentive service you received at Diamond Chevrolet of San Bernardino. I'm glad to hear that we were able to guide you through everything step by step. I hope to see you again soon! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 25, 2024

Thank you so much Christian and David for helping me find my dream car. They got me the best deal with the exact truck that I wanted the right color and all. I love my Tahoe it has enough room for my kids an More

by SAULSANCHEZ1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David De La Mancha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Arellano
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Aug 27, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you so much for your wonderful review! I'm thrilled to hear that you found your dream Tahoe at Diamond Chevrolet of San Bernardino. It's great to know that Christian and David were able to assist you in getting the perfect deal and that your new truck meets all your needs for you and your family. I truly appreciate your kind words and hope to see you again soon! Enjoy your new ride! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 25, 2024

Great customer service from David, the parts department and the cashier staff as well. I will be returning definitely for more of my car maintenance More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Taylor
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Aug 27, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you, Maria! We truly appreciate your kind words about David and our team in the parts department and cashier staff. We’re thrilled to hear you had a great experience at Diamond Chevrolet of San Bernardino. We look forward to assisting you with your car maintenance again soon! Safe travels! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 25, 2024

Very unsatisfied with your service. Nobody tried to help we had questions and I would call them instead of them reaching out to us. They tried to sell me a battery when it wasn’t needed More

by XCOGARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Brady, David Taylor
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Aug 28, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. I understand how frustrating it can be when you feel unassisted and have concerns about your vehicle service and warranty coverage. Please reach out to me directly at Diamond Chevrolet of San Bernardino, so I can address your concerns and work towards a resolution that satisfies you. Your satisfaction is important to me, and I hope to have the opportunity to assist you further. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 25, 2024

Oil change was done very quickly. Thank you for the fast service. I am very pleased More

by Mypixiedust777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Eddie Brady, Eddie Rodriguez, David Taylor
Report | Print
Aug 27, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! I'm delighted to hear that your oil change was completed quickly and that you were pleased with our service at Diamond Chevrolet of San Bernardino. I appreciate your feedback and look forward to serving you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 24, 2024

Courteous staff throughout. Would have liked a larger variety of vehicles. Otherwise was happy with the experience More

by jbolivarez61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David De La Mancha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your review! I'm glad to hear that you found our staff at Diamond Chevrolet of San Bernardino courteous and that you were happy with your overall experience. I appreciate your feedback regarding the variety of vehicles, and I am always looking to improve. I hope to see you again soon! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

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