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Diamond Chevrolet of San Bernardino

San Bernardino, CA

Overview
Employees
Reviews
Vehicles
4.3
774 Reviews
Why Our Customers Continue to Choose Diamond Chevrolet in San Bernadino The history of Diamond Chevrolet starts over 55 years ago when a man named Bill Bader purchased Jack Coyle Chevrolet located off 8th and F streets in San Bernardino and renamed it Crest Chevrolet. Bader relocated the dealership to where it sits now on 21st and I streets in 1975. Alam Khan of Diamond Motor Group purchased the store in 2019 and continued to operate as Diamond Chevrolet of San Bernardino. With a history deeply rooted in this city we are proud to continue to serve this great community and re-inspire the "Do It Today" motto.
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909 W 21st Street

San Bernardino, CA

92405

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Showing 774 reviews

September 05, 2024

Terrible customer service and communication . Called an hour before they closed to see if my truck was finished getting serviced and I couldn’t get ahold of anyone in the service department or a More

by nathanparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Cooke
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Sep 06, 2024 -

Diamond Chevrolet of San Bernardino responded

Our team has acknowledged this review.

September 03, 2024

Great service and quick Everyone so nice make me feel like home one out 10 a 9 More

by juangarcia1350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Brady
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Cooke, David Taylor
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Sep 05, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your review! We appreciate your feedback and are glad to hear that you felt at home with us at Diamond Chevrolet of San Bernardino. Our team strives to provide quick and friendly service, and it's wonderful to know we met your expectations. If there's anything we can do to achieve that perfect 10, please feel free to reach out. We look forward to serving you again! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

September 02, 2024

David was amazing! He listened, answered questions, and was not pushy in any way. I had met multiple salespeople in the week and he was by far with favorite to communic More

by Celeste C.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David De La Mancha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David De La Mancha
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Sep 05, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. I appreciate your kind words about our team, especially regarding your experience with David. It's great to hear he made such a positive impression. I understand your concerns regarding the vehicle's condition and the importance of transparency. I strive for the highest standards at Diamond Chevrolet of San Bernardino, and your experience will help us improve our processes. Please feel free to reach out directly so I can assist you further with this matter. I hope to have the opportunity to serve you again. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

September 02, 2024

Great service. Very helpful staff and affordable prices. I'll be back for my next vehicle More

by BWPAUGH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duc Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Bocardo, Ricardo Eudave
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Sep 04, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! I'm thrilled to hear that you experienced great service and found our staff helpful at Diamond Chevrolet of San Bernardino. I look forward to assisting you with your next vehicle purchase. Please don’t hesitate to reach out if you have any questions in the meantime! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

September 02, 2024

I appreciate the hard work they do on my car. They make sure it is done right which makes me feel safe on the highway. Thank you. More

by Rankes@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, David Taylor
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Sep 04, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you so much for your wonderful review! I truly appreciate your kind words and I am delighted to know that you feel safe on the highway after our team at Diamond Chevrolet of San Bernardino has taken care of your car. Your satisfaction is our priority, and I look forward to assisting you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

September 01, 2024

Diamond was very helpful getting me in to my new car and had everything ready More

by CHRISGRAFTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
David De La Mancha
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! I'm delighted to hear that Diamond Chevrolet of San Bernardino was able to assist you in getting into your new car with everything prepared for you. I appreciate your feedback and look forward to seeing you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

September 01, 2024

Excellent work pride in what they do great prices friendly employees. I highly recommend diamond Chevrolet More

by lorriesanchez13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department , Nathan Cooke
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Sep 04, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! I appreciate your kind words about our team and the service at Diamond Chevrolet of San Bernardino. It's fantastic to hear that you feel confident recommending us. I look forward to seeing you again soon! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 31, 2024

Poor management service. Never got my reimbursement when they told me I was getting it back. More

by carlos-alamos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Brady
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. I appreciate you letting us know that you had an issue with the reimbursement process, and we take this matter seriously. To help us address your concerns effectively, please reach out to me at Diamond Chevrolet of San Bernardino directly. Your experience is important to us, and I want to ensure we resolve this for you. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 31, 2024

They were outstanding in their service . I would recommend to my friends . I was very pleased with the work they did to my car. More

by Maria Hilda Lechuga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Cooke, David Taylor
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Sep 04, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you, Maria! I am thrilled to hear that you were pleased with the service at Diamond Chevrolet of San Bernardino. Your recommendation to friends means a lot to me. I look forward to assisting you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 30, 2024

Nathan is very professional and listens to my concerns. He made great recommendations which I did at a very fair price More

by donyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Cooke
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Sep 03, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your positive feedback! We’re glad to hear that our team at Diamond Chevrolet of San Bernardino was able to address your concerns and provide you with great recommendations at a fair price. Your satisfaction is important to us, and we appreciate your support. We look forward to assisting you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

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