Diamond Chevrolet of San Bernardino

Absolutely awful experience with this dealership. I’m still in a bit of shock at how awful they were. They did not fix my car and kept it for two days. I was never contacted, I had to call the I’m still in a bit of shock at how awful they were. They did not fix my car and kept it for two days. I was never contacted, I had to call them on the second day to inquire on the status. More

They were very helpful and helped me get into my new truck with a great price truck with a great price More

The place was clean, the people were helpful, the service was quick, the oil change was reasonably priced was quick, the oil change was reasonably priced More

Pleasant and no pressure got me in that brand new truck in no time at all in no time at all More

It was a pleasant experience. I walked in they took my information. They took my car back and had my full service done within an hour. Highly recommend these guys. I walked in they took my information. They took my car back and had my full service done within an hour. Highly recommend these guys. More

The service representative Eddie was friendly, helpful and thorough with checking me in. Truck was ready at the time I was quoted. Great customer service and thorough with checking me in. Truck was ready at the time I was quoted. Great customer service More

I brought my car in for a problem. I never received any updates and had to go there 4 days later to get an answer. They said the care was done. When I picked up my car, the problem was I never received any updates and had to go there 4 days later to get an answer. They said the care was done. When I picked up my car, the problem was still there. I proceeded to bring the car back. Again, another 4 days with no word, the car still parked in the same place. I had to go there to get any answers. They told me it was going to be this specific part. I ordered the part and returned the car to them. Again, another 4 days with no response from them. Again, I went there and was told that there was another problem, and I needed another part. I ordered that part. The next day I get a call for the service manager saying the car was ready and that I didn't need that part, after I already ordered it. Every time I had to go to the dealer for answers, I was told" I was about ready to call you" and my paperwork was at the bottom of the stack. I got the car back and Quess what, the problem is still there. They also broke a part while doing the work and I had to buy and replace that part. They also left greasy fingerprints all over the hood and front bumper. They also spilt brake fluid on the fender where it meets the engine compartment and now part of the paint is messed up. This is the first and last time I come to this dealership. More

Friendly service all the people there were very helpful and answered all My questions told me exactly what they could do the experience was perfect and answered all My questions told me exactly what they could do the experience was perfect More

I really like the help that I got from James who works with the Internet sales. He was wonderful and everything that he did. with the Internet sales. He was wonderful and everything that he did. More

Really good costumer service made me feel Comfortable, they answered all my questions and made it possible for us to get a new car for real 2024 ! they answered all my questions and made it possible for us to get a new car for real 2024 ! More