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Diamond Chevrolet of San Bernardino

San Bernardino, CA

Overview
Employees
Reviews
Vehicles
4.3
846 Reviews
Why Our Customers Continue to Choose Diamond Chevrolet in San Bernadino The history of Diamond Chevrolet starts over 55 years ago when a man named Bill Bader purchased Jack Coyle Chevrolet located off 8th and F streets in San Bernardino and renamed it Crest Chevrolet. Bader relocated the dealership to where it sits now on 21st and I streets in 1975. Alam Khan of Diamond Motor Group purchased the store in 2019 and continued to operate as Diamond Chevrolet of San Bernardino. With a history deeply rooted in this city we are proud to continue to serve this great community and re-inspire the "Do It Today" motto.
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909 W 21st Street

San Bernardino, CA

92405

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Showing 846 reviews

December 07, 2024

A 2 hour service turned into 2 days and over $550 dollars. Had a salesman bug text and pressure me. More

by RONTHEBUG_MAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Brady, Eddie Rodriguez, Evelyn Rivera
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Dec 10, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. I appreciate you sharing your experience with us. At Diamond Chevrolet of San Bernardino, we strive to provide timely service and a comfortable environment for our customers. Please feel free to contact me directly so we can better address your experience. Best, Israel Mora (909) 883-8833

December 07, 2024

Great people. Very understanding. This was my first time visiting a dealer and it was quite the experience! More

by anthnvy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Griselda Reyna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David De La Mancha
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Dec 09, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! We're thrilled to hear that your first visit to Diamond Chevrolet of San Bernardino was a positive experience. Our team always strives to provide understanding and support to all our customers. We appreciate your feedback and hope to see you again soon for your next vehicle needs! Best, Israel Mora (909) 883-8833

December 06, 2024

Fast friendly service even got me a price below the quoted price Will certainly come back More

by MPT194
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Brady
Report | Print
Dec 09, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you so much for your wonderful review! We’re thrilled to hear that you experienced fast and friendly service at Diamond Chevrolet of San Bernardino and that we could provide you with a competitive price. We can’t wait to welcome you back next time! Best, Israel Mora (909) 883-8833

December 06, 2024

Everyone was nice, but 4 hours for an oil change, fuel filter change,and tire rotation is ridiculous-as was the $335 bill-just to not be ready? I made my appt at 8:45 so I could do other errands on my day More

by CRAIG_LYNDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Brady
Report | Print
Dec 10, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. I understand how frustrating it can be to have an extended wait time, especially when you have other commitments. We appreciate your feedback regarding the service duration and pricing at Diamond Chevrolet of San Bernardino. Your input is invaluable in helping us improve our processes. If you would like to discuss this further, please feel free to reach out to us directly. We hope to serve you better in the future! Best, Israel Mora (909) 883-8833

December 06, 2024

They kept my truck for a month with a misdiagnosis right after different warranty work that was performed and my service writer retired during this time and nobody was assigned to handle my ticket. No loane More

by varelachris338
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathen cook
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Dec 10, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. I understand your frustrations regarding the misdiagnosis and the delay with your truck's service. It's important to us that our customers feel supported during their experience at Diamond Chevrolet of San Bernardino. I encourage you to contact me directly so we can address your concerns and work towards a resolution. Your input is valuable, and we are committed to improving our service. Thank you for bringing this to our attention. Best, Israel Mora (909) 883-8833

December 04, 2024

Muchas gracias por su ayuda fue bastante agradable el tramite gracias a luis y Elizabeth que me brindaron una experiencia favorable les recomiendo este dealer para su próximo vehículo More

by chavav32.sv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Ornelas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Diamond Chevrolet of San Bernardino responded

¡Hola! Muchas gracias por su maravillosa reseña. Nos alegra saber que su experiencia en Diamond Chevrolet of San Bernardino fue tan positiva, y que Luis y Elizabeth pudieron ayudarle de manera agradable. Agradecemos su recomendación y esperamos poder asistirle nuevamente en su próximo vehículo. ¡Hasta pronto! Best, Israel Mora (909) 883-8833

December 04, 2024

Exente atención del vendedor y gran ayuda en los documentos que teníamos que firmar y lo mejor nos encontró el mejor precio posible More

by colzagua123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth Ornelas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David De La Mancha
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Dec 04, 2024 -

Diamond Chevrolet of San Bernardino responded

¡Gracias por tu excelente reseña! Nos alegra mucho saber que tuviste una experiencia positiva con el vendedor en Diamond Chevrolet of San Bernardino. Nuestro objetivo es siempre ofrecer la mejor atención y ayudar en todos los aspectos del proceso. Esperamos verte nuevamente pronto y que disfrutes de tu nuevo vehículo. ¡Gracias por elegirnos! Best, Israel Mora (909) 883-8833

December 02, 2024

Best customer service I can get . Fast processing & free delivery to my shop . Will recommend others & buy more vehicles from them in future as well . More

by Gurmeet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Kubo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! We’re thrilled to hear that you experienced the best customer service at Diamond Chevrolet of San Bernardino. It’s great to know you appreciated our fast processing and free delivery to your shop. We look forward to assisting you and your referrals in the future. Safe travels in your new vehicle! Best, Israel Mora (909) 883-8833

November 30, 2024

I had a great experience with everyone involved! There was no xx at any point and I really appreciate that in this day and age. Shoutout to Jonathon! More

by Catherine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan DeSimoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duc Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you, Catherine! We’re thrilled to hear that you had a great experience with us at Diamond Chevrolet of San Bernardino. We appreciate your kind words and will definitely share your shoutout to Jonathon! We hope to see you again soon! Best, Israel Mora (909) 883-8833

November 28, 2024

I received the worst service. Not happy at all with the time it took for a simple oil change. More

by dianasdesjj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Evelyn Rivera
Report | Print
Dec 03, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. I understand that you were unhappy with the service time for your oil change at Diamond Chevrolet of San Bernardino. Your feedback is important to us, and we strive to improve our services. If you’d like to discuss this further, please feel free to reach out to me directly. We appreciate your input and hope to serve you better in the future. Best, Israel Mora (909) 883-8833

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