Diamond Chevrolet of San Bernardino

Service manager never answered the phone for voicemail is full manager of the store voicemail is full none of them ever delete their voicemails to get in contact with him very unhappy with service there last full manager of the store voicemail is full none of them ever delete their voicemails to get in contact with him very unhappy with service there last year was great service this year’s horrible my truck’s been sitting there for three months no one ever gets back to me what’s gonna get done to it or if it is More

I was charged for a service that it wasn’t done in my truck and it’s the second time it happens truck and it’s the second time it happens More

I went to the dealership it felt like home they made me feel like they were my family great dealership feel like they were my family great dealership More

Great service, and customer kindness. Great attitude when working with customers. they always have smiles on their faces Great attitude when working with customers. they always have smiles on their faces More

Cameron was awesome assisted us from beginning to end. The best experience we have ever had. Thank you so much Camaron!! The best experience we have ever had. Thank you so much Camaron!! More

The customer service was good, service writer was friendly and the service was faster than I expected. Some attention should be payed to the online appointment app. It doesn’t work friendly and the service was faster than I expected. Some attention should be payed to the online appointment app. It doesn’t work More

A great place to buy a car I will tell all my family and friends to get a car from here...you have a great staff very easy to talk to and very courteous...Thankyou again friends to get a car from here...you have a great staff very easy to talk to and very courteous...Thankyou again More

Unperfesionl, bait and switch, unsatisfied. .. never coming here again and I will be sharing all my experiences online and with anyone who will listen .. never coming here again and I will be sharing all my experiences online and with anyone who will listen More

The experience was something I generally enjoy since we have purchased many vehicles over the years and being fans of Chevrolet in meeting our family needs in the past made it that much easier. Don’t reall have purchased many vehicles over the years and being fans of Chevrolet in meeting our family needs in the past made it that much easier. Don’t really agree with the philosophy of dealer ‘add-ons’ but looking at the big picture of this purchase, in the end, I was able to delete the majority of them albeit it took some effort and it turned out to be an equitable purchase for both parties. A dealership is only as good as its staff and Jonathan, Internet Director, should be credited with the highest rating available. He was responsive, courteous, professional and actively listened to our concerns and we ultimately bought the vehicle due to his efforts. Derek, Finance Director, was very good, too, but the pricing for the Chevrolet Warranties just couldn’t compete with the MOPAR Warranties that provided the same level of coverage. Would have purchased the warranty from Diamond had they been in the ball park of the cost of the MOPAR coverage. I appreciated Derek’s demeanor and he was not high pressure. Overall an excellent experience, staff is top notch, but the dealership needs to get rid of the unwanted dealer add-ons. They are extremely over priced and a major turn off for the customer. Thanks for reaching out Diamond. All the best to your team in the future! More

They have great customer service everybody feels approachable and most importantly I got the car I wanted. approachable and most importantly I got the car I wanted. More