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Diamond Hills Auto Group - Service Center

Banning, CA

4.1
377 Reviews

377 Reviews of Diamond Hills Auto Group - Service Center

Sort by
August 08, 2023

Service rep worked hard to get my engine replaced and always gave me updates periodically. More

by RICKM85
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
Aug 09, 2023 -

Diamond Chevrolet GMC of Banning responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

August 07, 2023

Lack of communication and for the 2nd time didn't have a loaner vehicle I could use. They had my car for 3 days. I've got to find a different dealership More

by VASINVICTORY53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel
Report | Print
Aug 09, 2023 -

Diamond Chevrolet GMC of Banning responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

August 05, 2023

The dealership was very clean. The service department writers helped me immediately and did a great job! More

by MTNBIKER505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Report | Print
Aug 08, 2023 -

Diamond Chevrolet GMC of Banning responded

I am truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

August 03, 2023

Ryan in service always takes care of my car needs and I can count on him. More

by KEDEFAZIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, service department
Report | Print
Aug 04, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

August 02, 2023

Once I bought my vehicle this place treats you like a fly on the wall. Wish I shopped around first but I didn’t. If your out of options do not come here. More

by Alice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert
Report | Print
Aug 04, 2023 -

Diamond Chevrolet GMC of Banning responded

Alice, it seems as if we fell short of our standards during your visit and we would like to do what we can to remedy the situation. Please reach out to us so we may begin to move forward in a positive direction. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

August 01, 2023

Ill will not return for any auto service or to purchase a vehicle. It was a poor experience especially with the cashier! More

by GREG_SEGURA2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Mendes
Report | Print
Aug 03, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

July 31, 2023

Service was ok. Still haven’t received my title or license plate. I have called but never get a call back. More

by Kevin77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Report | Print
Aug 02, 2023 -

Diamond Chevrolet GMC of Banning responded

I’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can learn more about your visit and look into this situation for you. I look forward to hearing from you. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

July 30, 2023

Great customer service skills and the work was done in a timely and a professional fashion. More

by revshepard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Report | Print
Aug 02, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

July 30, 2023

Should of asked if we wanted filters changed during oil change, now I have to go back and change them More

by IBARRA.BLAS19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Mendes
Report | Print
Aug 01, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Diamond Chevrolet Buick GMC does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

July 27, 2023

It was fast and easy. They always do a good job. We like the night drop off More

by LYNNSAENZ00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Just the service department
Report | Print
Jul 28, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Diamond Chevrolet Buick GMC, we value our customers and we look forward to seeing you down the road. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

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