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Diamond Hills Auto Group - Service Center

Banning, CA

4.1
378 Reviews

378 Reviews of Diamond Hills Auto Group - Service Center

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November 14, 2023

Went to look at a new vehicle and salesmen had no interest in helping me More

by MJ.HERNANDEZ59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn’t even get his name
Report | Print
Nov 16, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

November 05, 2023

Fast and excellent service. Was in and out in less than 2 hours and had multiple services done! More

by JULIETHRONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Report | Print
Nov 07, 2023 -

Diamond Chevrolet GMC of Banning responded

Julie, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

November 05, 2023

Always outstanding service, and professional. I think that is an outstanding review without having to write 15 words 🙂. More

by MSBIRDIE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not deal with sales on this visit
Report | Print
Nov 07, 2023 -

Diamond Chevrolet GMC of Banning responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and I will share it with them. Thank you and if you have any questions please feel free to contact me. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

November 02, 2023

Great service by all. Professional and courteous. I didn’t wait long for smog check. More

by BAERHUGGY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The person who took down all my information & notified me when my car was teady
Report | Print
Nov 03, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

November 01, 2023

Very unfortunate service today. My appointment was 10am. My vehicle was never move to the rack until 11:25. I was late for work. To top it off I was fully checked in by 9:50am. I ha More

by ROBHWY50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Report | Print
Nov 03, 2023 -

Diamond Chevrolet GMC of Banning responded

Thanks for your review, Rob. I do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I'm not pleased to hear that your time spent with us was less than satisfactory. If you would like to discuss this further, please reach out to me directly so we can work on remedying these issues and improving our service experience. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

November 01, 2023

Miguel Navarro was very helpful. He notified me immediately of necessary repairs and arranged a ride home since the process could be lengthy. More

by SUPERRACER521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Navarro
Report | Print
Nov 03, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

October 31, 2023

The service was good as it normally is. The big increase in cost will make it hard to use the service in the future. More

by MICHAEL.CATHY.CALHOUN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
Report | Print
Nov 02, 2023 -

Diamond Chevrolet GMC of Banning responded

Michael, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

October 31, 2023

Great had my truck done fast service is very good ,the service attendant was very helpful More

by AVALLEJOPLASTERING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Report | Print
Nov 02, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for your kind words. I feel our service department is what makes Diamond Chevrolet Buick GMC special, and reviews like yours help me to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

October 26, 2023

Unable to access my Buick Rewards to pay for service. Rewards points did not show correctly on app. More

by BLAKE.HOLTZBACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Ramirez
Report | Print
Oct 27, 2023 -

Diamond Chevrolet GMC of Banning responded

Blake, thank you for reaching out to us! Please contact me at your convenience so we can discuss further. I hope to hear from you soon. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

October 25, 2023

Great service comfortable lobby staff was helping with all the questions I had, will be back again. More

by caruso94533
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Report | Print
Oct 26, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. I look forward to working with you again soon! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

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