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Diamond Hills Auto Group - Service Center

Banning, CA

4.1
378 Reviews

378 Reviews of Diamond Hills Auto Group - Service Center

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December 20, 2023

Been coming to this dealership for over 2 years now and the people who work on my car service is usually prompt until my last visit. I had an appointment, came on time to be sure I get my car out on time t More

by JOANGAMOSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Mendes
December 19, 2023

We made an appointment for a oil change, we dropped car off at 3.03 there were no back line of cars, after one hour we checked and they said that, they were rotateting the tires, 15 minutes later they said More

by Joangamose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Mendes
Dec 20, 2023 -

Diamond Chevrolet GMC of Banning responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

December 18, 2023

Thank you to Bryan for making the extra effort to help me out with my trunk. More

by DNAUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Dec 19, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful feedback. Bryan and our team always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

December 16, 2023

The wait was quick,, took it in for the special coupon 69.00 oil change & tire rotation. Been going to them since 1999 More

by JULIEFGREEN44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Dec 19, 2023 -

Diamond Chevrolet GMC of Banning responded

Hi Julie, and thank you! I can't tell you how much I appreciate your customer loyalty! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

December 15, 2023

the best around. i was in and out in no time at all. will come back More

by zbird23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Dec 18, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

December 08, 2023

Shelby McGargill was very helpful and got the work done in record time. Thanks Shelby More

by KUBBARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby
Dec 08, 2023 -

Diamond Chevrolet GMC of Banning responded

It’s great to know that Shelby provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

December 08, 2023

Took my car to get parts replaced and they over priced me and charged an outrageous 200 for diagnosing even though I already had told them the issue and diagnosis I had done. Would not even consider buying m More

by ISIDROAD89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel
Dec 11, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

December 06, 2023

Always great to deal with when getting service, disappointed this time, dirty steering wheel from greasey hands after service. More

by RAIDERILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Dec 06, 2023 -

Diamond Chevrolet GMC of Banning responded

Thank you for taking the time to leave us this review, Riley. We strive for a 5-star experience for all clients, and it appears we came up short this time. I will pass along your feedback to my team so we can ensure we improve our service. Please reach out if there is anything else we can do for you. Thank you! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

December 05, 2023

First time in. Ryan in the Service Dept. was very helpful. I’ll be back. More

by henleyalan50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan in Service
Dec 06, 2023 -

Diamond Chevrolet GMC of Banning responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to Ryan! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

December 05, 2023

Available, on time and can do the job. Friendly personal. Clean shop, convenient location. Good looking cars on the lot More

by padewaard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mendes
Dec 06, 2023 -

Diamond Chevrolet GMC of Banning responded

Wow, your kind words took my breath away! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

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