Diamond Hills Auto Group - Service Center

They lie about service try to reach manager all day no one returns call would of given a 0 I would like someone to call will write letter to gm one returns call would of given a 0 I would like someone to call will write letter to gm More

Terrible service. Oil change and tire rotation. When I arrived to pickup my vehicle the tire rotation had not been done. I had to wait another hour for completion. The Oil change and tire rotation. When I arrived to pickup my vehicle the tire rotation had not been done. I had to wait another hour for completion. The vehicle inspection is a joke. No mention of my fuel filter at 4% life remaining. My right front tire had a piece of metal embedded in the tread. Service tech didn't notice it when he rotated the tires. I asked my service writer if the service manager was available. I was told he was in a meeting. I asked for him to call me. I never received a call. TERRIBLE SERVICE More

I was very happy, my oil change and tire rotation only took about an hour, I was very satisfied, I would recommend to others!!! took about an hour, I was very satisfied, I would recommend to others!!! More

Great service and on time I will be back did not have to wait long wait long More

Great customer service, Angel was super friendly and professional. So glad to hear this dealership is under new management - 5 Stars ⭐️ professional. So glad to hear this dealership is under new management - 5 Stars ⭐️ More

Alan was prompt and friendly. My vehicle was in the service bay within minutes and returned to me within the estimated time. My vehicle was in the service bay within minutes and returned to me within the estimated time. More

Service was very good on time and no problems what so. Have coming here for years alway great service Have coming here for years alway great service More

Alan in the service dept kept me up to date with my and in the loop with my vehicle service and repairs. in the loop with my vehicle service and repairs. More

They set me up to change my brake fluid even though they had only done it 3 1/2 months ago. I caught him. They also did a lot of unnecessary gasket changes. I went in for just an oil change. Came out with a had only done it 3 1/2 months ago. I caught him. They also did a lot of unnecessary gasket changes. I went in for just an oil change. Came out with a $392 bill reduced from nearly $600 originally charge Obviously, I will not return to your business! More

First off it cost $294. 22 for an oil change, air filter and cabin air filter. $140 of that was something called Frigy-Fresh sanitizer that I was not asked if I wanted. The c 22 for an oil change, air filter and cabin air filter. $140 of that was something called Frigy-Fresh sanitizer that I was not asked if I wanted. The cost is outrageous! When we picked up the vehicle my wife complained to Andy about the cost. Andy proceeded to ask if we have been grocery shopping and asked have we seen the price of eggs. When my wife complained about the inflation Andy said “You voted for Trump”. He was not only being political but implying we deserved it for voting for Trump.( He doesn’t know if or who we voted for). My wife told Andy she was offended and asked for his supervisor which he replied “Are you serious.” He claimed to be joking but it didn’t sound like a joke. The supervisor arrived my wife told him what happened and he took no action and said he was late for a meeting. Guess he didn’t have time for us. After the supervisor left and my wife walked out Andy told he would not assist my wife and I in the future and we would need to go to another service advisor instead. In other words he was going to refuse us service. He reiterated he would not provide us service as I began to walk out. I am upset with the hidden $140 cost that we noticed after we got home. Andy did not mention it just told us it was an oil change cabin air filter and engine air filter not the Frigy-Fresh. Total scam! He was also rude injecting politics and commenting on who he assumed we voted for. An employee should never inject politics when dealing with customers and then imply who they voted for. I will never return to this dealer. I called other dealers in the area after this visit and their costs are much lower. The previous service advisors were much friendlier. I would appreciate a phone call on this matter. Eric Peach 951 499 7943. More