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Diamond Hills Auto Group - Service Center

Banning, CA

4.0
369 Reviews

369 Reviews of Diamond Hills Auto Group - Service Center

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March 06, 2025

Bought my SUV here 3 years ago and have been taking it in for regular services since. I’m actually very happy with them, everyone is usually very polite, friendly and helpful. More

by MAYRA A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
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Mar 06, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing your experience with us, Mayra! We're glad to hear that you've been happy with the service at Diamond Chevrolet GMC of Banning and appreciate your loyalty over the past three years. Our team takes pride in providing polite, friendly, and helpful service to all our customers. We look forward to continuing to assist you with your SUV and hope to see you again soon! Sincerely, Aman Tahir atahir@daliaauto.com ‪(909) 644-5303

March 05, 2025

What good is an appointment when i wait 25 minutes to get checked in and then over 2 hours to get service completed? Then have to put up with a smart xxx service writer. More

by SJTATE53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
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Mar 07, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing your experience with us, Steve. We understand that timely service is essential, and we appreciate your feedback regarding the wait times during your recent visit to Diamond Chevrolet GMC of Banning. Your concerns are important to us, and we continually strive to improve our processes. Please feel free to reach out directly if you'd like to discuss this further. We look forward to serving you better in the future. Sincerely, Aman Tahir atahir@daliaauto.com ‪(909) 644-5303

February 27, 2025

They lie about service try to reach manager all day no one returns call would of given a 0 I would like someone to call will write letter to gm More

by NORELLIANGELO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None don't knoe
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Mar 01, 2025 -

Diamond Chevrolet GMC of Banning responded

We appreciate you taking the time to reach out to us. We are currently looking into this matter and will be in touch shortly.

February 25, 2025

Terrible service. Oil change and tire rotation. When I arrived to pickup my vehicle the tire rotation had not been done. I had to wait another hour for completion. The More

by tmce00a
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Feb 27, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing your feedback. I understand how frustrating your experience at Diamond Chevrolet GMC of Banning must have been regarding your oil change and tire rotation. I appreciate you bringing these concerns to my attention, including the tire rotation and vehicle inspection. I encourage you to reach out to me directly so I can discuss your experience and ensure that your vehicle receives the attention it deserves. Thank you for giving us the opportunity to improve. Sincerely, Aman Tahir atahir@daliaauto.com ‪(909) 644-5303‬

February 22, 2025

I was very happy, my oil change and tire rotation only took about an hour, I was very satisfied, I would recommend to others!!! More

by RVHEREDIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy from service
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Feb 23, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful review! We’re thrilled to hear that your oil change and tire rotation at Diamond Chevrolet GMC of Banning were completed in about an hour and that you were very satisfied. Your recommendation means a lot to us! We look forward to seeing you again in the future. Sincerely, Vinnie Maraj, vinniem@daliaauto.com, (951) 849-7861

February 20, 2025

Great service and on time I will be back did not have to wait long More

by FEENEY4352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful feedback! We’re thrilled to hear that you received great service and that we were able to accommodate you without a long wait. We look forward to seeing you again at Diamond Chevrolet GMC of Banning for your next visit! Sincerely, Vinnie Maraj, vinniem@daliaauto.com, (951) 849-7861

February 13, 2025

Great customer service, Angel was super friendly and professional. So glad to hear this dealership is under new management - 5 Stars ⭐️ More

by NDNTEAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel & Emilio
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Feb 14, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful review! We are thrilled to hear that you had a great experience with Angel at Diamond Chevrolet GMC of Banning. Our team is dedicated to providing friendly and professional service, and we appreciate your recognition of our new management. We look forward to serving you again in the future! Sincerely, Vinnie Maraj, vinniem@daliaauto.com, (951) 849-7861

February 12, 2025

Alan was prompt and friendly. My vehicle was in the service bay within minutes and returned to me within the estimated time. More

by LARRYPOTTER1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Megard
Report | Print
Feb 13, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our service team at Diamond Chevrolet GMC of Banning. Timeliness and friendly service are what we strive for, and it's great to know we met your expectations. We look forward to seeing you again for your next visit! Sincerely, Vinnie Maraj, vinniem@daliaauto.com, (951) 849-7861

February 11, 2025

Service was very good on time and no problems what so. Have coming here for years alway great service More

by MFLOWER427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Megard
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Feb 12, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful review! We're thrilled to hear that you consistently receive great service at Diamond Chevrolet GMC of Banning. It's always our goal to provide timely and problem-free experiences for our valued customers like you. We look forward to seeing you again soon! Sincerely, Vinnie Maraj, vinniem@daliaauto.com, (951) 849-7861

February 11, 2025

Alan in the service dept kept me up to date with my and in the loop with my vehicle service and repairs. More

by harje4
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan (service dept)
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Feb 12, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your fantastic feedback! We're delighted to hear that Alan in our service department kept you informed throughout your vehicle service and repairs. At Diamond Chevrolet GMC of Banning, we pride ourselves on excellent communication and service. We look forward to seeing you again for your future automotive needs! Sincerely, Vinnie Maraj, vinniem@daliaauto.com, (951) 849-7861

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