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Diamond Hills Auto Group - Service Center

Banning, CA

4.1
377 Reviews

377 Reviews of Diamond Hills Auto Group - Service Center

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April 14, 2025

Their service employees are very friendly and professional making it a quick service. The only negative thing is they do not give Veteran discount "because everything done was on sale." I would More

by gmacias359
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
April 13, 2025

was okay, bit of a wait for service. Took two trips since they had to order me a new tire. More

by KEDEFAZIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
Apr 13, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your feedback! I appreciate you sharing your experience with us. We understand that waiting for service can be frustrating, especially when it requires multiple visits. Your patience is valued as we worked to get your new tire ordered. If you have any further questions or concerns, please don’t hesitate to reach out to us at Diamond Chevrolet GMC of Banning. We look forward to serving you better in the future! Sincerely, Donnie Sizemore dsizemore@daliaauto.com ‪(909) 644-5303

April 12, 2025

Awaiting repair from damage that occured during visit. Service adviser and Service Manager assured me this issue would be resolved by Diamond Chevrolet to my satisfaction. If all is resolved I will return More

by mn15002009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Baruffi
Apr 13, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your feedback. We appreciate your understanding and patience as we work to resolve the issue you experienced during your visit to Diamond Chevrolet GMC of Banning. Our service team is committed to ensuring your satisfaction, and we look forward to having everything resolved for you. Please feel free to reach out if you have any further concerns. We hope to see you back soon! Sincerely, Donnie Sizemore dsizemore@daliaauto.com ‪(909) 644-5303

April 11, 2025

I have dealt with Diamond Chev for 30 years and have never been disappointed. Always pleased with the service dept and this past week my service was excellent. More

by HMOORE8588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Apr 11, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your kind words! We truly appreciate your loyalty to Diamond Chevrolet GMC of Banning over the past 30 years. It's fantastic to hear that you had an excellent experience with our Service Department recently. We look forward to continuing to provide you with exceptional service in the future! Sincerely, Donnie Sizemore dsizemore@daliaauto.com ‪(909) 644-5303

April 10, 2025

Since the change in ownership, the staff is more courteous and professional. The facility was always comfortable. Did not mine waiting for my car’s service More

by RCSOLOMON000606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew in service assisted me
Apr 10, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your kind words! We’re thrilled to hear that you’ve experienced a positive change in our service at Diamond Chevrolet GMC of Banning. It's great to know that you found our staff courteous and professional, and that you enjoyed the comfortable atmosphere while waiting for your vehicle's service. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Donnie Sizemore dsizemore@daliaauto.com ‪(909) 644-5303

March 22, 2025

Andy was very customer oriented. Highly professional. Service with a smile. Always willing to go the extra steps for the customer! More

by BREWS2US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jed - very helpful always.
March 21, 2025

Love this Place! !! All our truck get serviced there. 15 words is to many words. More

by CHRISTYMUCCILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio
Mar 22, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful review, Christy! We're thrilled to hear that you love Diamond Chevrolet GMC of Banning and trust us with servicing your trucks. We look forward to seeing you again soon! Sincerely, Aman Tahir atahir@daliaauto.com ‪(909) 644-5303‬

March 15, 2025

Very good service, they treated me very well. Andy gave me very good attention. Thank you More

by Sigijr81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Mar 15, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for your wonderful review! We're delighted to hear that you received excellent service at Diamond Chevrolet GMC of Banning and that Andy provided you with attentive care. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Aman Tahir atahir@daliaauto.com ‪(909) 644-5303‬

March 06, 2025

Bought my SUV here 3 years ago and have been taking it in for regular services since. I’m actually very happy with them, everyone is usually very polite, friendly and helpful. More

by MAYRA A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
Mar 06, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing your experience with us, Mayra! We're glad to hear that you've been happy with the service at Diamond Chevrolet GMC of Banning and appreciate your loyalty over the past three years. Our team takes pride in providing polite, friendly, and helpful service to all our customers. We look forward to continuing to assist you with your SUV and hope to see you again soon! Sincerely, Aman Tahir atahir@daliaauto.com ‪(909) 644-5303

March 05, 2025

What good is an appointment when i wait 25 minutes to get checked in and then over 2 hours to get service completed? Then have to put up with a smart xxx service writer. More

by SJTATE53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
Mar 07, 2025 -

Diamond Chevrolet GMC of Banning responded

Thank you for sharing your experience with us, Steve. We understand that timely service is essential, and we appreciate your feedback regarding the wait times during your recent visit to Diamond Chevrolet GMC of Banning. Your concerns are important to us, and we continually strive to improve our processes. Please feel free to reach out directly if you'd like to discuss this further. We look forward to serving you better in the future. Sincerely, Aman Tahir atahir@daliaauto.com ‪(909) 644-5303

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