Diamond Chevrolet GMC of Banning

I am very happy with this dealership; Good costumer service and very Professonial; polite and very quick service service and very Professonial; polite and very quick service More

Just Purchased a AT4 Gary and Javier were Great and very helpful great service and very friendly. helpful great service and very friendly. More

Worst experience I have ever had at a dealership. My husband and I drove from OC because the truck I wanted they had. Made and appointment and even confirmed the truck was on the lot. When we show up My husband and I drove from OC because the truck I wanted they had. Made and appointment and even confirmed the truck was on the lot. When we show up the next day, they tried to tell me the truck I saw online was a different truck. Then when trying to sell me a “similar” truck they told me I should just “settle”. Not a way to make a sale. My husband and I left and will never be back. More

The absolute worst! We asked if a car listed online was physically on the lot and they said yes come check it out. Drove 80+ miles to be duped and the car had been sol We asked if a car listed online was physically on the lot and they said yes come check it out. Drove 80+ miles to be duped and the car had been sold long ago. The one rep knew the other guy full lied to get us in the door. If we were local ok, but making us drive that far is just shady. Sounds like it stems from the top, Finance Manager couldn't have cared less. STAY AWAY!! More

Thank u for living up to "be careful" when buying from a dealership. Terrible dealership. Bought a car in May, Just had one of the repairs finished this past Monday. xxxxxxxx after xxxxxxxx, from Sales to S dealership. Terrible dealership. Bought a car in May, Just had one of the repairs finished this past Monday. xxxxxxxx after xxxxxxxx, from Sales to Service. Rick, Ryan and Don...liars and not helpful. Only decent human there Carol. Thank u Carol for at least giving me the time of day. Will never be back to that dealership..so sad. More

Worst experience I've ever had with a sales department. Initial contact and test drive was good, but when I started questioning the $5200 add ons, and $3000 markup, Marcos became really aggressive, and co Initial contact and test drive was good, but when I started questioning the $5200 add ons, and $3000 markup, Marcos became really aggressive, and condescending "customer is always right but, screw you" (Not exact words, but that's how it came across). At that point my attitude changed as well. Never came close to a deal, and the general sales manager came in towards the end with an aggressive attitude as well. Please stay away from these guys. More

Fire everyone and Find a leader, awful sales dept. Guy greeted me told me everything was marked up and then dropped me when I wanted to look at the 2500 AT4 diesel which in his words was no less than 86k greeted me told me everything was marked up and then dropped me when I wanted to look at the 2500 AT4 diesel which in his words was no less than 86k and had a 5k mark up. It was parked on a back lot which was visible from where we were. I’ve owned 5 GMC trucks in the last 4 years and currently I own two 2021 GMC trucks both lifted and was looking to maybe replace one. Should have been a quick eval and maybe I would’ve bought something but walked in met the desk manager, same attitude. These guys do not care at all. Save yourself the hassle and go to Dutton, 100 time better service all the way around. More

Okay I just want to say that Diamond Hills used to be a great dealership. I even remembered when it was called Sunset Chevrolet. So anyway, I just don’t think the service and mechanics care, all they want great dealership. I even remembered when it was called Sunset Chevrolet. So anyway, I just don’t think the service and mechanics care, all they want is their paycheck. I’ve had some bad experiences there like damage to paint damage to enterior trim etc. Just makes me wonder what they really do behind the garage walls More

Well I don't know where to start. I used to like going to this dealership for service and purchases, but lately they have given really bad service on both ends. I am not sure what is going on with the overal this dealership for service and purchases, but lately they have given really bad service on both ends. I am not sure what is going on with the overall performance of this dealership. Doesn't feel like the customer is first when it comes to this place. They didn't service my vehicle correctly and when I expressed concern they were like oh well. So I guess that I'll have to take my business somewhere else. More

The price advertised on cars.com was not honored by this dealership. They added a $5,000 mark up plus we’re charging additional for dealer installed options. Classic case of false advertising in order to c dealership. They added a $5,000 mark up plus we’re charging additional for dealer installed options. Classic case of false advertising in order to coax you into the dealership. Highly recommend staying away from this unethical dealership. More