Diamond Chevrolet GMC of Banning

Good service, but they told me they couldn’t rotate my tires because I needed new tires. Otherwise I’ve never had an issue tires because I needed new tires. Otherwise I’ve never had an issue More

Albert and His Crew here, have always been GREAT with my Family and Myself! Friendly, Knowledgeable, and Helpful, this time and many times in the past. Mario in Finance, is probably the most Knowledgeable F Family and Myself! Friendly, Knowledgeable, and Helpful, this time and many times in the past. Mario in Finance, is probably the most Knowledgeable Finance Person in SoCal! We are always in good hands when we buy here!!! More

David was great! Very informative on everyting. Made the experience very painless I was in and out in a couple hours with my new truck Very informative on everyting. Made the experience very painless I was in and out in a couple hours with my new truck More

On Saturday, there was only one service advisor, and while he was great, having only one service advisor on a busy Saturday is not acceptable. I waited in line for over 20 minutes. At my count of people while he was great, having only one service advisor on a busy Saturday is not acceptable. I waited in line for over 20 minutes. At my count of people in line, I was #2, and five others were behind me. A 10% off coupon was offered for Saturday service, but the service adviser would not let me use a second coupon that I had. You should allow two coupons for Saturday service. And only allow one coupon on weekdays. Also, no courtesy transportation was available this Saturday. More

My car was scheduled to have 3 things done, but the day I dropped it off my engine light also coincidentally came on. I dropped it off just before closing so they would get to it first thing next morning and dropped it off my engine light also coincidentally came on. I dropped it off just before closing so they would get to it first thing next morning and have all day to work on it. I was told I’d get it back that next afternoon. I did not get an update call until late afternoon and was told they needed to keep it one more day. When I finally got it back, the engine light problem had not been resolved because they had to wait for a part but they would call me when it got in. 3 weeks later and I’m still waiting for the call. I even called and left a voicemail for the service manager handling my car (two weeks ago) asking for an update but he has not responded. Lastly, one of the repairs that took place when my car was there for two days was to fix my screeching window. But it still screeches. Also, ever since the engine light came on, my remote start doesn’t work which was a real bummer during the hottest week of the year. :( More

Ryan Wade(12466) was an excellent Service Advisor. Ryan greeted me at my car and was very attentive to my needs. Ryan was knowledgeable, competent , and friendly. Ryan kept me informed about the progr Ryan greeted me at my car and was very attentive to my needs. Ryan was knowledgeable, competent , and friendly. Ryan kept me informed about the progress of my car. Ryan also recommended service needed for my car which I added on to the service of my car. More

Worst service I’ve had there. They left my car running while I was about to leave . He didn’t check the engine thing because he said somebody broke it. You guys were the last ones They left my car running while I was about to leave . He didn’t check the engine thing because he said somebody broke it. You guys were the last ones to service my vehicle. The only ones to be precise so idk what he was talking about. Didn’t want to answer any questions. Was upset I asked to use a different coupon. Asked if I wanted a tire rotation with my oil change. Had me wait n a long time for him to redo the invoice with the better coupon. Told my my car was outside parked far to the back. More

Amazing! Great customer service! Thank you! David Guerra was one of the best salesmen ive worked with. Great customer service! Thank you! David Guerra was one of the best salesmen ive worked with. More

It’s a great dealer except for when I make a service appointment through my Chevrolet app after getting multiple confirmations by email when I show up there’s no such appointment. So is it the Chevrolet appointment through my Chevrolet app after getting multiple confirmations by email when I show up there’s no such appointment. So is it the Chevrolet app fault or is it Diamond Hills? I’m not gonna be calling them to confirm an appointment when I get multiple confirmations!! Thank you! More

Came in with no appointment and the advisor was super friendly and helpful. I will recommend this place friendly and helpful. I will recommend this place More